When your monthly We Energies bill arrives, you need to pay it quickly to avoid late fees and potential service disruption. But mailing a paper check or paying in person takes time. Luckily, We Energies offers multiple fast and convenient payment options.
This complete guide will show you all the places and ways you can pay your We Energies bill.
Overview of We Energies
For readers unfamiliar with the company, We Energies provides electric and natural gas service to over 1 million customers across Wisconsin and the Upper Peninsula of Michigan They deliver safe, reliable energy to homes, businesses, and industries across the region.
We Energies is committed to customer satisfaction and offers flexible billing and payment options Read on to learn how to easily pay your bill each month
Your Monthly Bill and Due Date
We Energies bills customers monthly for their electric and natural gas usage. Every month, your meter is read around the same time, and you get a bill soon after.
Bills cover the previous month’s usage. For example, your February bill outlines charges for energy used in January.
The exact due date and amount owed are written at the top of your paper bill or can be seen when you look at your bill online. Pay your bill by the due date to avoid late payment fees.
Pay Online Through Your We Energies Account
The fastest and easiest way to pay your We Energies bill is through the online customer portal. Here are the steps:
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Go to we-energies.com and click “My Account”
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Log into your account with your username and password
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Select “Make a Payment” from the menu
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Choose a one-time payment or setup recurring automatic payments
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Enter your bank account or credit/debit card information
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Review payment details and submit
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Payment processes immediately
When you pay online, there are no checks to write or trips to the payment center required. Payments post to your account right away too.
Pay by Phone
Call 1-800-842-4565 to use We Energies’ automated phone payment system. You’ll need to enter your 13-digit account number and payment details. Payments process quickly without having to talk to a representative.
Pay by Mail
If you prefer to pay the old-fashioned way, simply mail a check or money order to the address listed on your paper bill. Include your 13-digit account number on the check.
Allow 5-7 days for mailed payments to post to your account. Pay early to avoid late fees if your bill is due soon.
Authorized Walk-In Payment Locations
We Energies has over 1,000 authorized walk-in payment locations across Wisconsin where you can pay your bill in person with cash, check, or debit/credit card.
Popular payment sites include:
- Pick ‘n Save and Copps grocery stores
- Walmart stores
- Ace Hardware stores
- Kwik Trip and Kwik Star convenience stores
- Many independent pharmacies, gas stations and retailers
Visit a payment location near your home or work to pay in person. A small service fee may apply. Bring your paper bill or locate your account number.
Pay at Your Bank
Many banks and credit unions accept in-person bill payments for a small transaction fee. Bring your We Energies bill with you to pay at your bank’s teller or ATM.
You can pay by cash, check from your bank account, or debit card. Payments process quicker than mailing a check yourself.
Enroll in AutoPay
For ultimate bill paying convenience, enroll in automatic payments through We Energies’ online account management system. Your monthly bill amount will be automatically deducted from your bank account on the due date.
You’ll avoid late fees, save on postage, and gain peace of mind knowing your bill is always paid on time.
Payment Assistance and Extensions
If you’re struggling financially, contact We Energies before your bill’s due date to ask about available assistance programs and payment plans.
They work with customers impacted by job loss, illness, or other hardships. Program options may include:
- Payment extensions – More time to pay your balance
- Payment plans – Spread payments over multiple installments
- Discounts – Reduced energy rates
- Energy assistance grants – Bill credits to those who qualify
Avoid Late Fees and Disconnection
Paying your We Energies bill on time is important. Late or missed payments result in penalty fees being added to your account. Failure to pay after multiple notices could also lead to energy service disruption.
Protect your good standing as a We Energies customer by paying your bill in full by the due date. Online, phone, auto-pay, mail, or authorized walk-in locations make paying fast and easy.
Contact Customer Support
If you ever have questions or concerns about your We Energies account or monthly bill, contact customer support by phone, email, online chat, or by visiting a local customer service center.
The knowledgeable support team is available to assist We Energies customers with any billing or payment issues.
Staying current on your monthly We Energies bill ensures continuous electric and natural gas service to your home or business. Pay online, by phone, by mail, or at authorized walk-in locations for maximum convenience. Enroll in auto-pay or request bill extensions if needed. We Energies offers flexible options to keep your payments on time.
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FAQ
Where can I pay my direct energy bill?
Does We Energies accept credit cards?
Where can I pay my EE bill?
How do I pay my we Energies Bill?
With Quick Payment, you can pay your We Energies bill instantly with a credit card, debit card, checking or savings account, and your We Energies account number. Your payment will be processed securely by our service provider, BillMatrix — a leader in the field of electronic bill payments. A service fee will be charged:
Where can I pay my energy bill?
For your convenience, We Energies offers authorized payment locations throughout our service area where you can pay your bill. To find an authorized payment location nearest you, please enter your 5-digit zip code: ZIP: With your payment, a $1-2 service fee will be charged by the third-party provider that processes the transaction.
How do I pay my energy bill fast and easy?
Pay your bill fast and easy. Scheduled payment Set it and forget it. You choose the date and payment method. Custom billing and payment alerts Receive alerts when your bill is due and when payment is received. Never miss a payment. Dollar limit alert Get notified when your energy charges reach the dollar limit amount you set. Program sign up
What is the WE Energies app?
Introducing the We Energies app that puts you in control. Anytime. Anywhere. Our new app gives you the power to get customized alerts, view and manage your account, pay bills quickly and much more – from anywhere. You asked. We delivered. Key features: Quick payment Pay your bill fast and easy. Scheduled payment Set it and forget it.