How To Easily Pay Your City Of Denton Bill

Paying your utility bill to the City of Denton doesn’t have to be a hassle. The city offers a variety of convenient payment options to fit your needs In this article, I’ll walk you through the different ways you can pay your City of Denton bill, from online payments to paying in person

Online Payment

The fastest and easiest way to pay your City of Denton bill is online You can pay at the City of Denton website without needing to register or enter a PIN

To pay online, you’ll need your utility account number and a payment method. Accepted payment methods include:

  • Electronic check (eCheck)
  • Credit cards (Visa, Mastercard, Discover)
  • ATM/debit cards
  • PayPal
  • Venmo
  • Google Pay

After entering your account number and payment details, your payment will be processed within one business day. It’s quick, easy, and you can avoid mailing in checks or making trips to City Hall.

Pay As You Go

Pay As You Go is another easy choice that the City of Denton offers. With this program, you can pay without waiting for a bill to come in every month.

Call the City of Denton’s Customer Service department to sign up for Pay As You Go. You will be told when your account balance is low so that you can add more money.

You can add money to your Pay As You Go account:

  • Online at the MyUsage website
  • By phone at 940-349-8700
  • In person at 601 E Hickory St Suite F
  • At the payment kiosk outside 601 E Hickory St Suite F
  • At any MoneyGram location

Pay As You Go allows you flexibility in deciding when and how much to pay towards your utility bill. As long as you maintain a positive balance, your utilities will stay on.

Budget Billing

If you want to avoid large fluctuations in your monthly bills, consider enrolling in the City of Denton’s Budget Billing program. This option lets you pay a fixed amount each month based on projected utility usage.

To sign up for Budget Billing, call the City of Denton Customer Service department at 940-349-8700. This program can provide peace of mind in budgeting for your utilities.

Mail Payment

To pay your City of Denton utility bill by mail, detach the payment stub from your bill and enclose it along with your check or money order. Payments should be mailed to:

City of Denton
P.O. Box 660150
Dallas, TX 75266-0150

Allow 7-10 days for mailed payments to process. Be sure to mail your payment at least a week before the due date to avoid late fees.

Pay By Phone

You can pay your City of Denton utility bill over the phone by calling 940-349-8700. Have your account number ready along with your payment information.

Accepted payment methods for phone payments include electronic checks, credit cards, and debit/ATM cards. Payments will post to your account the same day.

Drop Box

For a contactless payment option, use one of the City of Denton’s two drop box locations:

  • Drive-up drop box at the corner of Hickory St and Railroad Ave, west of City Hall East. Payments dropped before 8am on weekdays are processed same-day.

  • Walk-up drop box next to the Customer Service entrance at City Hall East. Payments are processed same-day if dropped before 5pm on weekdays.

Only enclose your check, money order, or cashier’s check in the drop boxes. Do not put cash in the drop boxes.

Pay In Person

You can also make City of Denton utility bill payments in person at 601 E Hickory St Suite F during Customer Service hours, Monday-Friday 8am-5pm.

Accepted payment methods include:

  • Cash
  • Credit/debit cards
  • ATM cards
  • Personal checks
  • Money orders
  • Cashier’s checks

In-person payments will post to your account the same business day.

Payment Kiosk

For 24/7 payment access, use the City of Denton payment kiosk located just outside the Customer Service entrance at 601 E Hickory St. This walk-up kiosk accepts cash, checks, credit cards, and debit cards.

Remote Locations

The City of Denton partners with a network of remote payment locations including Fidelity Express, MoneyGram, and Western Union. Stop by one of these locations to make a payment towards your City of Denton utility bill. A small transaction fee may apply.

You can search for participating payment locations on the Fidelity Express website.

Avoid Late Fees

Whichever payment method you choose, be sure to pay your utility bill by the due date listed to avoid late fees. The City of Denton charges a 10% late penalty fee if payment is received after the due date.

Set up reminders to pay your bill on time each month. Sign up for the City of Denton customer portal to receive email and text alerts when your bill is ready and when it’s due.

Get Payment Assistance

If you’re struggling to pay your City of Denton utility bill, contact Customer Service to ask about available payment assistance programs. Based on eligibility, you may qualify for bill payment help.

The City of Denton offers various options for conveniently paying your utility bill. Pay online, by phone, in person, or at a remote location. Review your payment choices and select the option that best suits your needs each month. Stay on top of your bill to avoid late fees and keep your services running smoothly.

City Of Denton Bill Pay

Pay as You Go – No Deposits, No Fees

Pay As You Go with MyUsage puts you in control of your utility bill. You dont have to wait for a monthly bill to make a payment. Instead, you have the ability to pay as much as you want, when you want, and how you want. As long as your balance does not fall below zero, you will not be disconnected. The MyUsage website and app is a tool that lets you track your utility usage and shows how much money you have left on your prepaid account. When the account gets low, youll get a notification to add more money. This frees you from late fees, deposits, and reconnect fees.

When you need to add money to your account, you can make a payment in any of these ways:

  • Online at the MyUsage website
  • With a Customer Service representative from 8 a.m. to 5 p.m., Monday through Friday by:
    • Phone: (940) 349-8700
    • In person at 601 E. Hickory St., Suite F
  • At the kiosk outside the building at 601 E. Hickory St., Suite F, 24 hours a day, 7 days a week
  • You can also use any MoneyGram location to transfer funds to your account.

Contact Customer Service at (940) 349-8700 to sign up. Once you sign up, to manage your account and track your usage, download the MyUsage app from the Apple App Store or Google Play and register to create an account, visit the MyUsage website, or call MyUsage at (855) 274-1340.

Monthly utility bills can vary significantly throughout the year. Budget Billing allows eligible residential customers to pay the same amount each month, regardless of the weather, based on projected usage. Call (940) 349-8700 for more information or to sign up.

Mail personal checks, cashiers checks, or money orders to: City of Denton P.O. Box 660150 Dallas, TX 75266-0150

Remember to detach your payment stub from your bill and include it with your payment. Please allow seven to 10 days for processing. A non-sufficient funds charge of $27 will be assessed if payment is rejected.

To pay your bill by phone, call Customer Service at (940) 349-8700. The deaf and hearing impaired may contact Customer Service by calling the Texas Relay Service (TDD) at (800) 735-2989 and connecting to your main line at (940) 349-8700.

Electronic checks (eCheck), credit cards (Visa, MasterCard, Discover), and ATM/debit cards are accepted. Please be prepared to provide your utilities account number, and either:

  • Bank name, bank routing number, and bank account number
  • Credit card or ATM/debit card number, expiration date, and billing zip code

There are two drop box payment locations at City Hall East, located at 601 E. Hickory St. Personal checks, money orders, or cashiers checks are accepted. Please do not put cash in the drop boxes.

A drive-up drop box is located in the parking lot at the corner of Hickory Street and Railroad Avenue, west of City Hall East. Payments put in this drop box before 8 a.m., Monday through Friday, will be processed the same business day. Payments received after 8 a.m. or weekends will be processed the next business day.

A walk-up drop box is located next to the main Customer Service entrance at City Hall East, Suite F. Payments put in this drop box are processed the same business day until close of business at 5 p.m., Monday through Friday.

Customer Service is open Monday through Friday from 8 a.m. to 5 p.m. To make a payment in person, visit Customer Service at 601 E. Hickory St., Suite F.

Methods of payment accepted include:

  • ATM/debit cards
  • Cash
  • Credit cards (Visa, MasterCard, Discover)
  • Money orders / cashiers checks
  • Personal checks

Payments will post the same day.

The payment kiosk, located in the Customer Service entrance at 601 E. Hickory St., is available 24 hours a day, seven days a week.

Cash, check, credit cards (Visa, MasterCard, Discover), and ATM/debit cards are accepted.

Visit the Fidelity Express Location Search page to search for a list of Fidelity Express locations that can accept City of Denton utility bill payments. Please see payment locations for processing time and accepted forms of payment. A pay center fee applies to each transaction.

Payments can also be made at MoneyGram, and Western Union locations.

Pay As You Go

How do I pay my city of Denton (TX) Bill online?

Pay your City of Denton (TX) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.

What are the changes to Denton’s online utility payment system?

Residents who use the city of Denton’s online utility payment system can expect changes later this month. That includes reentering bank information and passwords, but it also means more ways to pay your bills online.

Where can I register for online bill payment in Denton?

Denton utility customers who wish to register for online bill payment and other convenient payment options and scheduling features can visit here. Denton will continue to absorb the online payment convenience fee for customers. InvoiceCloud, an EngageSmart solution, is the leading provider of online bill payment services.

Where can I view my city of Denton (TX) Bill?

View your bill online at City of Denton (TX) . What types of City of Denton (TX) payments does doxo process? Electric and other bills can be paid at doxo. Do you work for City of Denton (TX)? City of Denton (TX) was added to the directory by a user. Enroll in the doxo bill pay network to activate direct electronic payments. It’s free!

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