How to Pay Your Oklahoma Natural Gas Bill

As a Oklahoma Natural Gas customer, you have several convenient and flexible options to pay your natural gas bill each month. Oklahoma Natural Gas provides natural gas service to over 871,000 homes and businesses across the state. Paying your bill in a timely manner ensures uninterrupted service while avoiding late fees.

In this comprehensive guide, we’ll explain all the ways residential and business customers can pay an Oklahoma Natural Gas bill, key payment dates and cycles, information on budget billing, assistance programs, late fees, and tips for managing your natural gas account

Oklahoma Natural Gas Bill Payment Options

Oklahoma Natural Gas offers customers multiple payment channels to choose from to pay monthly bills for reliable natural gas service

• Online—Use the Oklahoma Natural Gas website to pay with a credit or debit card or an electronic check. Sign up for recurring autopay.

• Mobile App – Download the OKNG app on your smart device to pay on-the-go

• Phone – Call Oklahoma Natural Gas at 1-800-664-5463 to pay over the phone using a card or checking account.

• Mail: Write a check or money order to Oklahoma Natural Gas and send it to the address on your bill stub.

• In Person – Pay at Oklahoma Natural Gas local offices and authorized payment locations around the state.

• Automatic Bank Draft – Have your payment automatically deducted from your checking or savings account each month.

Review your monthly natural gas bill for additional details on payment options, addresses, and customer service contacts. Set up an online account to access payment history and manage payments.

Payment Due Dates

Oklahoma Natural Gas bills residential customers monthly and business accounts on varying cycles.

Residential Customers

• Bills are issued on the 8th of each month
• Payment is due by the 28th of the month

Business Customers

• Billing cycles vary by service area
• Payment is typically due 15 days after the bill issue date

Payment must be received by Oklahoma Natural Gas by the due date printed on your monthly bill to avoid a late payment penalty. Mailed payments should be sent at least 5 business days before the due date.

Recurring Autopay and Budget Billing

Sign up for automatic monthly payments or levelized budget billing to simplify paying your natural gas bill:

• AutoPay – Payments are automatically deducted from your bank account each month on the due date.

• Budget Billing – Pay a predictable amount each month based on your projected annual usage. Your account is reconciled annually.

These programs can be enrolled online or by contacting customer service. Autopay and budget billing help avoid late fees and service disruptions.

Payment Assistance Programs

Oklahoma Natural Gas partners with state and local agencies to provide natural gas bill payment assistance if you are struggling financially:

• LIHEAP – Provides federal energy assistance funds to eligible low income households.

• Share the Warmth – Donations provide bill payment assistance for limited income seniors and disabled customers.

• Project DESERVE – Helps disabled veterans receive financial assistance with their natural gas bills.

Apply for these and other energy assistance programs by contacting Oklahoma Natural Gas. Additional qualifications may be required.

Late Payments and Disconnection

Failure to pay your Oklahoma Natural Gas bill by the due date will result in the following late penalties:

• 1.5% late payment charge added to overdue balance
• Additional $20 reconnection fee if service is disconnected
• Disconnection if bill remains unpaid for 2 consecutive months

Service will only be restored once all past due amounts are paid or a deferred payment plan is arranged. Avoid fees and disruptions by promptly paying the total amount due each billing cycle.

Closing or Transferring Service

Notify Oklahoma Natural Gas ahead of time if you are moving or need to close your account.

To Transfer Service:

• Complete the Change of Service request form online or contact customer service
• Provide new address and service start date
• Schedule a date to read your current meter

To Close Service:

• Complete the Stop Service form online or by phone
• Provide date to discontinue service
• Schedule date for final meter reading at your property
• Confirm forwarding address for final bill

Allow at least 3 business days for processing service changes. You will be responsible for all natural gas usage until your final meter reading.

Managing Your Oklahoma Natural Gas Account

Sign up for an online account through Oklahoma Natural Gas to easily:

• Pay your bill
• View billing and payment history
• Update contact information
• Enroll in paperless billing
• Request service changes
• Check energy usage

You can also download their mobile app on your smart phone or tablet for account access on-the-go.

Customer Service Contacts

Reach out to Oklahoma Natural Gas customer service with any questions or requests for assistance:

Phone : 1-800-664-5463

Email : [email protected]

Online : www.oklahomanaturalgas.com

Mobile App : OKNG Mobile (available on iOS and Android)

Mail : P.O. Box 401
Oklahoma City, OK 73101

Keeping your Oklahoma Natural Gas account in good standing by paying each bill in full and on-time helps ensure reliable and uninterrupted natural gas service. Take advantage of the many payment options, assistance programs, and account management tools available to all customers.