Paying Your Water Bill in South Holland, Illinois

As a South Holland, Illinois resident, you have to pay your water bill every month. This easy task can be done in person, online, or over the phone with the village. This article will tell you everything you need to know to pay your South Holland water bill quickly and easily.

Overview of South Holland’s Water Billing

The Village of South Holland provides water and sewer services to residents and charges for this service on a monthly billing cycle Bills are sent out around the 18th of each month and are due by the 20th of the following month

There are several components that make up your total water bill:

• Water Usage – You are charged per 1,000 gallons used based on a tiered rate structure. The first 25,000 gallons used are $10.41 per 1,000 gallons. The next 100,000 gallons used are $9.56 per 1,000 gallons. Any usage above 125,000 gallons is $9.42 per 1,000 gallons.

• Sewer Charge – This is a flat rate of $0.47 per 1,000 gallons of water used.

• Sewer Flat Charge – There is a $0.38 monthly flat charge for sewer services

• Refuse Charge – Garbage collection costs $31.34 per month.

• Minimum Charges – Even if you use zero water, there are minimum charges that apply. The minimum water charge is $20.82 and the minimum total bill is $52.54.

New customers or those with previous shut-offs or returned checks will also be required to pay a $100 deposit.

Paying Your Bill Online

The easiest way to pay your South Holland water bill is online through the village’s website. You can access the payment portal by going to Pay My Water Bill Online under the “I Want To” menu.

Online payments can be made using a credit card or electronic check. You’ll need your account number and the amount due to process the payment. The online system also allows you to:

• Schedule recurring payments
• Receive bills via email
• Pay by text

Paying online ensures your payment is received by the due date and you have a record of the transaction.

Paying Your Bill by Phone

If you prefer to pay your bill over the phone, South Holland provides that option as well. You can call 855-786-5265 and follow the prompts to make a payment using your account number and debit/credit card information.

Phone payments can be made 24/7 and provide immediate confirmation that your payment has been received. Just note that convenience fees may apply to phone payments.

Paying Your Bill by Mail or In Person

The South Holland Customer Service Center located at 16220 Wausau Avenue is open for in-person payments and other assistance. Water bills can also be mailed to this address with a check or money order made payable to the Village of South Holland.

To avoid late fees, mailed payments should be sent at least 5 business days before the due date to ensure they are received on time. Payments made at the Customer Service Center allow you to get a direct receipt for your records.

Avoiding Late Fees and Shut Offs

Water bills in South Holland are due by the 20th of each month. If your payment is not received by the due date, a late fee will be assessed to your next bill.

Accounts past due by $75 or more are also subject to water service shut offs until the overdue balance is paid. A $75 reconnection fee will apply if your service is disconnected for non-payment.

By paying your bill early or on time via one of the available payment methods, you can avoid penalties. The village also offers payment plans for those having difficulty paying their entire balance.

Additional Billing Information and Assistance

The Village of South Holland website contains comprehensive information on water billing if you need further details on rates, meter readings, late fees and more. You can also contact the Customer Service Center at 708-210-2900 for any billing questions.

Ensuring your water service continues without disruption is easy when you know the ins and outs of South Holland billing. Pay online, phone or in person before the monthly due date and you’ll maintain a good standing account. This essential utility is simple to take care of each month.