Keeping your ADT home security service running smoothly starts with paying your bill on time each month ADT offers flexible payment options to fit every schedule and preference. This comprehensive guide will walk through everything you need to know about paying your ADT bill conveniently
Overview of ADT Bill Payment Options
ADT provides their customers with various ways to pay each month
-
Online – Fast and easy through ADT’s website. Pay as a guest or when logged into your account.
-
Mobile App – Download the app to pay anytime from your smartphone or tablet.
-
By Phone – Call ADT’s automated system using your account information.
-
By Mail – Send a check or money order with your payment coupon.
-
AutoPay – Set up recurring automatic payments from your bank account.
-
ExpressPay – Make one-time payments without logging into your account.
When is My ADT Bill Due?
Your specific ADT bill due date is shown on your monthly statement. It’s typically the same date each month, like the 5th, 15th, or 25th.
Your payment should arrive by the due date to avoid late fees. ADT provides a 10 day grace period after the due date.
How to Pay Your ADT Bill Online
Paying online through ADT’s website is fast, easy, and secure. There are two ways to pay online:
As a Guest
- Go to ADT’s online guest payment page
- Enter your ADT account number and ZIP code
- Select whether to pay full or partial balance
- Provide your payment details and submit
Through Your ADT Account
- Log into your ADT account online
- Locate your balance and click “Make Payment”
- Enter payment amount and submit your payment information
- Confirmation displays immediately
Online payments process instantly, keeping your account current.
Paying Your ADT Bill by Phone
Call ADT’s automated payment line at 1-800-238-2727 to pay your bill over the phone. Have your 10-digit account number ready to enter along with your ZIP code when prompted.
Follow the system instructions to use your debit card, credit card, or bank account to make a payment. Confirmation will be provided at the end.
Paying Your ADT Bill by Mail
To pay your ADT bill by mail, fill out the payment coupon from your monthly statement and send it with your check or money order in the return envelope provided.
Write your 10-digit account number clearly on your payment and double check the amount before mailing. Allow 7-10 business days for delivery to avoid late fees.
Send your mailed payment to the address printed on your payment coupon.
Paying Your ADT Bill with AutoPay
For maximum convenience, enroll in AutoPay through your ADT online account. Your monthly bill amount will be automatically deducted from your bank account around your due date.
Log into your ADT account and under Billing, select AutoPay. Enter your bank account information and submit to enroll. You can cancel anytime.
Avoiding Late Fees on Your ADT Bill
To avoid getting slapped with late fees on your ADT bill, be sure to:
- Enroll in AutoPay for automated on-time payments each month
- If mailing payment, allow 7-10 business days for delivery before due date
- Mark your calendar with reminders for your due date
- Contact ADT if you’ll have trouble paying on time to discuss options
- Update contact information if it changes so you still get billing notices
ADT Bill Payment Assistance Programs
If you’re struggling financially, ADT offers assistance programs you may qualify for:
- Payment arrangements to spread balance over several months
- Matching payment program available in winter months
- Low-income assistance programs for those who qualify
Contact ADT quickly if you anticipate difficulty paying your bill on time to learn about available assistance.
Getting Your ADT Account Balance and Payment Information
You have a few options to check your current ADT account balance or get details on payments made:
- Log into your online ADT account to view your balance and payment history
- Use the MyADT mobile app to check your balance anytime
- Call ADT customer support to speak with an agent
- Check your monthly paper statement when it arrives
- Sign up to receive account history notifications
How to Update Payment Method on Your ADT Account
If your payment information changes, like getting a new credit card or closing a bank account, update your details with ADT:
-
Login to your online ADT account
-
Under Billing, click “Update Payment Method”
-
Enter your new payment info and click “Submit”
-
Confirm your new payment method displays
Additional ADT Account Management FAQs
What if my address changes?
- Contact ADT to update your new service address so your account stays current.
How do I stop paper billing?
- Enroll in paperless billing through your online account to receive bills electronically rather than printed bills in the mail.
What if I’m cancelling my ADT service?
- Notify ADT to cancel your account and provide forwarding address. Your final bill will come 1-2 billing cycles after cancel date.
Can I change my bill due date?
- Contact ADT customer service to submit a due date change request. Changes are limited to once every 6 months.
Get ADT Account Help and Support
Contact ADT’s customer support team for any questions about your account, bill payments, or service needs:
- By phone at 1-800-238-2727
- Online chat at ADT.com
- Email ADT Customer Care
- Locate a Customer Monitoring Center
ADT’s US-based agents can help with payment plans, service upgrades, billing questions, and much more around the clock.