Paying your monthly MLGW (Memphis Light, Gas and Water) bill is easy and convenient with the online payment options available. MLGW offers several ways to pay your bill online, whether you want to do a one-time payment or set up recurring automatic payments. In this comprehensive guide, we’ll walk through the step-by-step process for paying your MLGW bill online through the My Account portal.
Getting Started with My Account
MLGW’s My Account portal allows customers to easily manage their account online. To get started go to www.mlgw.com/residential/payingyourbill_b and click on “My Account Login” in the top right corner.
The My Account login page will appear. Here are the key things to know:
- Enter Your MLGW Account Number: This 10-digit number can be found on your monthly bill. Enter it without dashes.
- Create a Password: You’ll need to create a password if you are accessing My Account for the first time. Make sure it’s something secure that you’ll remember.
- Enable Cookies: Cookies need to be enabled in your browser for the login process to work properly. Make sure they are turned on.
Once you enter your account number and password, click “Login” and you’ll be directed to the My Account homepage.
One-Time Payment
For a one-time MLGW bill payment, here are the steps:
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After logging in, click on “Make Payment” from the menu.
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Select whether you want to pay on your Memphis account or a Shelby County account.
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Enter the payment amount. You can pay the total amount due or make a partial payment.
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Select the payment date. Payments can be made immediately or scheduled for a future date.
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Enter your payment information. Options include credit/debit card, checking account, or savings account. Make sure all the details are correct.
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Verify the payment details and click “Submit Payment” to complete the transaction.
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You’ll see a confirmation page with the payment details. You can print or save this receipt for your records.
And that’s it! The payment will be processed and applied to your MLGW account.
Recurring Payments
If you want to set up automatic recurring payments, here is what to do:
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From the My Account menu, choose “Recurring Payments” and then click “Add New Recurring Payment.”
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Select whether the recurring payment is for a Memphis or Shelby County account.
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Choose the frequency (monthly, quarterly, etc.) and date of the payments.
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Enter the payment amount. You can pay a fixed amount or the total amount due each period.
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Provide your payment information just like a one-time payment.
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Review the details to make sure everything looks accurate.
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Click “Submit” to set up the automated recurring payments.
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The payments will now be deducted automatically on the schedule you selected. You can cancel or edit them anytime through My Account.
The convenience of recurring payments means you don’t have to remember to manually pay your bill each month!
Other Online Payment Options
In addition to My Account, MLGW offers other ways to pay your bill online:
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Online Payment Portal: One-time payments can be made at https://secure3.billerweb.com/mlg/inetSrv without logging into My Account. Just enter your MLGW account number and payment details.
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MLGW Mobile App: Download the app on your iOS or Android device to make quick payments on the go. You can pay immediately or schedule future-dated payments.
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By Phone: Call MLGW at (901) 544-6549 to make a payment over the phone using the automated payment system.
Payment Reminders
To avoid late fees, make sure your MLGW bill is paid by the due date each month. Here are some tips:
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Mark your bill’s due date on your calendar so you remember to pay on time.
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Set up text or email reminders through My Account to get notifications when your bill is due.
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Enroll in auto-pay to have payments processed automatically each month.
Paying your MLGW bill online is simple and takes just a few minutes each month. Sign up for My Account, enter your payment details, double check the amount – and you’re done! Consistently paying on time can help you avoid financial penalties. Our guide outlines the various options to pay digitally so you can find the right fit for managing your monthly MLGW bill payments.
MLGW’s My Account
FAQ
How to find MLGW account number?
How do I change my payment method on MLGW?
What credit cards does MLGW accept?
Can I use MLGW’s IVR phone pay system to pay my utility bill?
You can also utilize MLGW’s IVR phone pay system to pay your utility bill by setting up a phone pay ID and pin number in your MyAccount profile.
How do I pay my MLGW Bill?
You also can pay your bill by visiting any MLGW Community Office, Authorized Paying Agents or Third-Party Paying Agents. Please remember to bring both portions of your bill for faster service and, if paying by check, include your 16-digit MLGW account number. You can pay your bill at any one of the four MLGW Community Offices.
How do I access my MLGW account?
Open the Mac App Store to buy and download apps. The all-new MLGW app provides you access to your My MLGW account which gives you the ability to manage your account, view/pay bills, receive outage information, and find your nearest payment location.
What happens if I don’t pay my MLGW Bill?
Once activated, your bill will have a message on it that states: DO NOT PAY: Your account will be drafted on or after (due date). If you need to change your banking information you will need to notify MLGW first by calling our Payments and Banking area at 528-4643.