How to Pay Your Anoka Municipal Utility Bill Online: A Complete Guide

Paying your utility bill is a necessary evil that comes around each month While writing a check and mailing it in is still an option, paying online through the Anoka Municipal Utility website is the easiest and most convenient way for most people

In this comprehensive guide, I’ll walk you through the entire process of setting up an account, viewing your bill, and making an online payment to Anoka Municipal Utility. Whether you’ve never paid a bill online before or just need a refresher, you’ll learn all the steps and tips you need to pay your bill seamlessly.

Why Pay Online?

Here are some of the biggest benefits of paying your Anoka Municipal Utility bill online versus mailing in a check payment:

• Convenience: You can pay anytime, anywhere in just minutes on your computer, phone or tablet. No need to write checks, find stamps or get to the post office.

• Payment Confirmation Receive instant confirmation that your payment has been made and accepted No more wondering if your check got lost in the mail,

• Automatic Payments: Set up recurring payments to be made automatically each month so you never forget.

• Reward Programs: Some banks offer rewards points or cash back for online bill payments.

• Paperless Billing: Go green by opting out of mailed paper bills and viewing your bill electronically each month.

• Account Management: Update account information, view payment history, and monitor usage right on the website.

Step 1: Create an Online Account

To pay your utility bill online, you first need to create an account on the Anoka Municipal Utility website. Here’s how:

1. Go to https://anokamunicipalutility.com/

2. Click on “Pay/View My Bill” at the top right.

3. On the next page click “Create New Account” below the login.

4. Enter your account number, name, email address, and create a password.

5. Agree to the terms and conditions and click “Create Account”.

6. Check your email inbox for a verification link to complete signup.

Once your account is created, you can start paying bills immediately. You’ll just need to login each time with your email and password.

Step 2: View Your Bill

Before paying your bill, you’ll probably want to review the charges. Here’s how to see your latest bill:

1. Login to your account at https://anokamunicipalutility.com/

2. Click on “My Usage and Bill” from the menu.

3. You’ll see your current bill with the balance owed and due date at the top.

4. Scroll down to view billing details like water usage, electric charges and more.

5. Click any bill in the list to see previous bills going back 24 months.

Review the charges carefully to make sure everything looks accurate before submitting payment. If you think there is a mistake, you can contact Anoka Municipal Utility right on the website to dispute the bill.

Step 3: Make a One-Time Payment

Making a one-time bill payment only takes a minute:

1. From the account dashboard, click on “Make Payment” in the menu.

2. Enter the payment amount. This will default to the total balance owed.

3. Select a payment method. Options include credit card, debit card or e-check from a bank account.

4. Enter your payment details and billing address.

5. Review payment details and click “Continue” to submit.

6. The website will confirm your payment immediately. You’ll also get an emailed receipt for your records.

And that’s it! The full payment will be credited to your account in real-time so your balance due is updated instantly.

Step 4: Set Up Auto-Pay (Recurring Payments)

While one-time payments are quick and easy, setting up automatic monthly payments can make paying your utility bill even more convenient. With auto-pay, the payment amount will be automatically deducted each month on your due date so you don’t have to do anything. Here’s how to set it up:

1. Login and go to “My Profile”.

2. Click on “AutoPay Accounts”.

3. Click “Enroll in AutoPay” and agree to the terms.

4. Select your payment method and enter details.

5. Pick the day each month you want payments processed.

6. Review and submit the auto-pay enrollment form.

Once enrolled, payments will automatically be deducted going forward. You’ll still get emailed receipts for each transaction. To cancel or change the bank account, just go back into your profile and edit the auto-pay setup.

Payment Methods Accepted

Anoka Municipal Utility offers several ways to pay your bill online:

• Credit Cards – Visa, Mastercard, Discover and American Express cards are accepted.

• Debit Cards – Can also use debit card associated with your checking account. Runs as credit card payment.

• ACH – Electronic bank payments directly from your checking or savings account.

• Apple Pay – For registered iPhone/iPad users.

• Google Pay – For Android devices with Google Pay configured.

Credit and debit payments will have a flat 2.49% service fee added. ACH e-check payments from a bank account do not have any fees.

Payment Plan Options

If you are struggling to pay your utility bill on time, Anoka Municipal Utility offers both short-term and long-term payment plans.

The short-term plan allows you to pay the past-due balance over the next 2 months in addition to your regular monthly bill. This can help you avoid disconnection if you pay 50% now and the remaining balance on your next due date.

For ongoing assistance, you may qualify for a long-term payment plan that lets you pay down a past-due amount over 6-12 months, evenly divided. You must stay current on your regular monthly bill as well. Call the Anoka Municipal Utility billing department to discuss this option.

Anoka Municipal Utility also offers flexible due date options and budget billing plans to make managing utility costs easier.

Avoid Late Fees and Disconnection

To avoid late payment penalties and potential service disconnection, be sure to pay your Anoka Municipal Utility bill by the due date each month. Log into your account and make an online payment as early as possible to ensure on-time delivery.

If you are ever unable to pay on time, call Anoka Municipal Utility immediately to discuss payment plan options and avoid disconnection. Utility service is too important to lose over a late payment. Pay online, pay early and pay reliably each month.

Get Account Support

If you have any issues with your online account, viewing your bill, making payments or any other billing questions, Anoka Municipal Utility’s customer support team is available to help:

• Call: (763) 576-2750 (Press 3 for billing)

• Email: [email protected]

• Online: Start a live chat at https://anokamunicipalutility.com/

• In Person: Visit the Utility Billing Department inside Anoka City Hall at 2015 1st Ave, Anoka, MN 55303

The billing department can provide assistance with account creation, resetting your password, reviewing current and past due charges, evaluating payment plan options and any other utility billing needs.

Paying your Anoka Municipal Utility bill online is the fastest, easiest way to stay on top of your monthly charges. In just a few quick steps, you can review your usage, make a payment, set up recurring auto-pay and avoid late fees.

Sign up for an online account today and say goodbye to paper bills, checks and mailing delays. Online bill pay puts you in complete control over how and when you pay each month. Try it out and join the thousands of Anoka Municipal Utility customers who have gone digital.