How to Pay Your Appalachian Wireless Bill Over the Phone

Appalachian Wireless is a regional cell phone provider serving Kentucky, Virginia, Tennessee, and West Virginia. If you have cell phone service through Appalachian Wireless, you receive a monthly bill for your plan, features, and usage charges. Paying your wireless bill on time each month is important to keep your service active.

While Appalachian Wireless offers online bill payment, you can also easily pay your bill over the phone. In this article, we’ll look at how to pay your Appalachian Wireless bill by calling their customer service number and using the automated phone payment system.

Overview of Appalachian Wireless

Appalachian Wireless is a regional wireless carrier that provides cell phone and mobile internet services across several states. Key facts about Appalachian Wireless include:

• Primarily serves Kentucky and Virginia
• 600,000+ subscribers
• Family-owned company founded in 1991
• Offers prepaid and postpaid cell phone plans
• Sells phones from leading brands like Apple, Samsung, Motorola
• Provides voice, texting, and 4G LTE data services
• Has over 70 company-owned stores

Why Pay Your Bill by Phone?

Paying your monthly Appalachian Wireless bill over the phone using their automated system or by speaking with a customer service agent has these advantages

• Convenience – Make payments 24/7 without visiting a store
• Quick processing – Phone payments post to your account fast
• Avoid late fees – On-time payments prevent service interruptions
• Payment receipts – Get a confirmation number for your records
• Card payments – Use a credit/debit card to pay your bill
• Live support – Speak to an agent if you need account help

How to Pay Your Bill by Phone

You have two options to pay your Appalachian Wireless bill over the phone

Automated Phone Payment System

1. Call 1-800-438-2355.

2. Select “Make a Payment” from the menu.

3. Enter your wireless phone number.

4. Select your payment amount and payment method.

5. Provide card details for debit/credit card payments.

6. Your payment will process immediately.

Customer Service Agent

1. Call 1-800-438-2355.

2. Select “Customer Service” from the menu.

3. Speak with a customer service agent.

4. Provide your account information.

5. Authorize your payment amount and method.

6. An agent will process your payment during the call.

How to Set Up Recurring Payments

You can enroll in auto-pay through Appalachian Wireless customer service to set up recurring monthly payments from your bank account or credit card.

To enroll in auto-pay:

1. Call 1-800-438-2355 and select “Customer Service.”

2. Ask the agent to enable auto-pay on your account.

3. Provide the account details you want to use for automatic monthly payments.

4. Confirm your preferred payment date each month.

5. Your bill will now be paid automatically each billing cycle!

Getting Account Help from Customer Service

In addition to payments, the Appalachian Wireless customer service team can help with:

• Checking your account balance
• Reviewing payment history
• Setting up payment plans
• Changing your wireless plan
• Adding new lines or devices
• Suspending/reactivating service
• Answering billing questions
• Resolving other account issues

Customer service is available by phone 7am – 7pm on weekdays and 8am – 2pm on Saturdays.

Convenient Appalachian Wireless Bill Payment

Paying your wireless bill doesn’t need to be a chore. Call Appalachian Wireless at 1-800-438-2355 to make quick automated payments or speak to a customer service agent. With phone payment options, you can take care of your bill without visiting a store or waiting for your payment to arrive by mail. Keep your cell phone service active by paying your bill conveniently by phone.