How to Pay Your Appalachian Wireless Bill Over the Phone

Appalachian Wireless is a regional cell phone provider serving Kentucky, Virginia, Tennessee, and West Virginia. If you have cell phone service through Appalachian Wireless, you receive a monthly bill for your plan, features, and usage charges. Paying your wireless bill on time each month is important to keep your service active.

While Appalachian Wireless offers online bill payment, you can also easily pay your bill over the phone. In this article, we’ll look at how to pay your Appalachian Wireless bill by calling their customer service number and using the automated phone payment system.

Overview of Appalachian Wireless

Appalachian Wireless is a regional wireless carrier that provides cell phone and mobile internet services across several states. Key facts about Appalachian Wireless include:

  • Primarily serves Kentucky and Virginia
  • 600,000+ subscribers
  • Family-owned company founded in 1991
  • Offers prepaid and postpaid cell phone plans
  • Sells phones from leading brands like Apple, Samsung, Motorola
  • Provides voice, texting, and 4G LTE data services
  • Has over 70 company-owned stores

Why Pay Your Bill by Phone?

Paying your monthly Appalachian Wireless bill over the phone using their automated system or by speaking with a customer service agent has these advantages

  • Convenience – Make payments 24/7 without visiting a store
  • Quick processing – Phone payments post to your account fast
  • Avoid late fees – On-time payments prevent service interruptions
  • Payment receipts – Get a confirmation number for your records
  • Card payments – Use a credit/debit card to pay your bill
  • Live support – Speak to an agent if you need account help

How to Pay Your Bill by Phone

You have two options to pay your Appalachian Wireless bill over the phone

Automated Phone Payment System

  1. Call 1-800-438-2355.

  2. Select “Make a Payment” from the menu.

  3. Enter your wireless phone number.

  4. Select your payment amount and payment method.

  5. Provide card details for debit/credit card payments.

  6. Your payment will process immediately.

Customer Service Agent

  1. Call 1-800-438-2355.

  2. Select “Customer Service” from the menu.

  3. Speak with a customer service agent.

  4. Provide your account information.

  5. Authorize your payment amount and method.

  6. An agent will process your payment during the call.

How to Set Up Recurring Payments

You can enroll in auto-pay through Appalachian Wireless customer service to set up recurring monthly payments from your bank account or credit card.

To enroll in auto-pay:

  1. Call 1-800-438-2355 and select “Customer Service.”

  2. Ask the agent to enable auto-pay on your account.

  3. Provide the account details you want to use for automatic monthly payments.

  4. Confirm your preferred payment date each month.

  5. Your bill will now be paid automatically each billing cycle!

Getting Account Help from Customer Service

In addition to payments, the Appalachian Wireless customer service team can help with:

  • Checking your account balance
  • Reviewing payment history
  • Setting up payment plans
  • Changing your wireless plan
  • Adding new lines or devices
  • Suspending/reactivating service
  • Answering billing questions
  • Resolving other account issues

Customer service is available by phone 7am – 7pm on weekdays and 8am – 2pm on Saturdays.

Convenient Appalachian Wireless Bill Payment

Paying your wireless bill doesn’t need to be a chore. Call Appalachian Wireless at 1-800-438-2355 to make quick automated payments or speak to a customer service agent. With phone payment options, you can take care of your bill without visiting a store or waiting for your payment to arrive by mail. Keep your cell phone service active by paying your bill conveniently by phone.

Appalachian Wireless Bill Pay By Phone

How do I restore my services once hotlined?

Customer can request the restore via email to [email protected], by phone, in-store, or online via the customers self-care account by selecting the “promise to pay” option. Services will automatically restore if payment is made via customer’s online self-care account.

How do I avoid paying the reconnect fee?

Reconnect fees will be applied if disconnected. However, if payment is made on same day of disconnect, the reconnect fee will be waived.

Appalachian Wireless Forward Pay


What is the phone number for Appalachian Wireless?

Appalachian Wireless provides a variety of features to enhance your calling experience. If you would like any of these features added to your account, please give us a call at 800.438. 2355.

Does Appalachian Wireless have an app?

With Appalachian Wireless service and the Q-Matics Telematics mobile app, you are just a few taps away from the answers you have been looking for.

How do I check my data usage on Appalachian Wireless?

You can use MyAppwire, our online self-care portal, to view data usage for each line on your account. You can also give us a call at (800) 438-2355 or by dialing 611 on your Appalachian Wireless device to speak with a friendly representative to discuss your data usage.

How to get phone records from Appalachian Wireless?

However, if the billing cycle period is within the last 6 months, you may also log onto your Appalachian Wireless self-care account and print them for free. Call Detail Report Basics: Can receive report on voice, text and data, for any or all lines on account.

How do I pay my Appalachian Wireless bill online?

Pay your Appalachian Wireless bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.

Where can I Find my Appalachian Wireless bill?

You can find your bill online at Appalachian Wireless . What types of Appalachian Wireless payments does doxo process? doxo processes payments for all Appalachian Wireless services, including Mobile Phone and others. What is the phone number to call to pay my bill?

How do I Manage my Appalachian Wireless account?

Managing your account has never been easier. Manage your lines with a few clicks. Save a trip to the store or call by managing your account entirely online with MyAppwire. MyAppwire is a convenient way to control aspects of your account, including: and much more MyAppwire is a free service for Appalachian Wireless customers.

How do I contact Appalachian Wireless?

Wireless service call 800.331.0500 (or 611 from your wireless phone) • All other services call 800.288.2020 Have these things on hand when you call: a copy of your bill, payment info, and your passcode. How do I set up my Appalachian Wireless employee discount?

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