Arbor Medical and Pathology (AMP) provides vital laboratory and diagnostic services that are crucial for quality healthcare. However, these services also come with a bill that needs to be paid accurately and on time AMP makes it easy to pay your medical lab bills through their convenient online payment system.
Read on to learn all the steps for setting up an online account, making one-time payments, establishing autopay, and more bill payment tips for Arbor Medical and Pathology.
Creating an Online Account with Arbor Medical and Pathology
The first step to pay your AMP bills online is registering for an account on their payment portal. Here is how to sign up:
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To fill out the form, go to AMP’s website and click on “Pay Bill” and then “Register Now.”
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Enter some basic personal and contact information like your name email, phone number and home address.
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Create a username and password for signing into your account. Make your password strong and secure.
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Pick two security questions and answer them, just in case you forget your password.
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Agree to the terms of use and click “Register”.
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Check your email for a verification link and click it to complete the sign up process.
Once your account is activated, you can start paying your Arbor Medical and Pathology bills completely online.
How to Pay an Arbor Medical Bill Online Through Your Account
You have a few options for paying your AMP bills through the online patient portal:
One-Time Payment
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Log into your account and go to the Make Payment page.
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Select to pay an outstanding balance or enter a custom amount if paying current services.
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Enter your credit/debit card details or bank account information.
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Review the payment summary and complete the transaction.
Recurring Auto-Pay
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In your account, go to Auto Pay Program.
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Enter your preferred payment method and date to pay each month.
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Choose to pay the minimum or full balance due.
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Save your auto payment program.
Pay Online from a Paper Statement
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Go to Online Bill Pay on AMP’s website.
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Enter your account number and access code from your printed statement.
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Follow prompts to pay as a one-time guest user.
Helpful Tips for Managing Your Arbor Medical and Pathology Account
Follow these tips and tricks for smoothly paying your AMP bills online:
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Opt for paperless billing to get statements directly via email instead of mail.
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Sign up for payment reminders by text message or email as your bill’s due date approaches.
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Always pay your balance in full to avoid interest charges if you pay with credit.
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Set payment alerts to notify you if a charge seems abnormal compared to past bills.
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Contact AMP’s billing department with any questions about charges or your account.
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Notify AMP immediately if your credit card on file is lost, stolen or expired.
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Save payment receipts to have records of transactions for insurance claims.
Avoid Late Fees and Repercussions with Arbor Medical and Pathology
Make paying your AMP bills on time a priority to steer clear of penalties like:
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Late Payment Fees – A defined late fee amount, like $25, if payment is received after the due date.
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Interest Charges – Interest rates, such as 12% APR, will start accruing for overdue account balances.
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Collections Agency – Long overdue accounts may be sent to collections which damages your credit score.
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Refused Service – AMP may reject new orders and discontinue services if bills are left unpaid.
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Insurance Issues – Missed payments could impact your ability to get reimbursed by insurance providers.
Set up autopay or calendar reminders for due dates to avoid headaches from late payments. Communicate with AMP’s billing team if you need to request an extension or set up a payment plan in special circumstances. Keep your account in good standing by paying on time!
Insurance and HMO information
Arbor Health, Morton Hospital, participates in many of the managed care plans offered in the area. If you have a question as to whether or not we participate in the plan you have, please check your provider directory or call your insurer.
It is very important for you to know if your insurance or HMO/PPO requires pre-certification for any care provided at the hospital. If pre-certification is required and you or your physician do not take steps to ensure this authorization is obtained, you will be responsible. Failure to obtain prior authorization can result in reduced benefits or the possible denial of your entire claim.
If you have insurance or HMO/PPO coverage, the Patient Financial Services Office will bill your insurance if complete billing information was given at the time of registration/admission. If you have questions regarding payment, we suggest you contact your insurance carrier or HMO/PPO to review the status of your claim.
Depending on your insurance plan and type of service you may pay lower out-of-pocket costs when you visit an in-network provider. Please see the below list of insurance companies with which Arbor Health is contracted for in-network. For more information on your rights related to billing, specifically “surprise billing” or “balance billing,” please review the Consumer Notification of Rights, courtesy of the Washington State Office of the Insurance Commissioner.
Aetna:
- Traditional and HMO plans
Amerigroup:
Cigna:
- All lines of business
Community Health Plan of Washington:
Coordinated Care:
First Choice:
Kaiser:
- Access PPO
- CORE
- Medicare Advantage Plans
- Elect PPO
- Options Federal
L&I
Medicaid
Medicare
Molina
MultiPlan
Premera
Regence
United Health Care:
Tricare
Triwest
Arbor Health, Morton Hospital, is a participating provider for Medicare and accepts assignment of covered benefits. After Medicare pays their portion of the charges, the hospital billing office will bill your supplemental insurance based on the information you provided during the registration process. You will receive a statement from the hospital notifying you of your responsibility if there are any balances after Medicare and your supplemental insurance payments.
Patient balances
If your insurance company does not pay in full, you will receive a statement notifying you of your balance. In addition to payment by check or money order, we do accept MasterCard, Visa, or Discover Cards. If you are unable to make payment in full, payment arrangements are available. Contact Patient Financial Services.
Delinquent accounts may be referred to outside collection agencies when payment in full has not been received or appropriate payment plans have not been established or maintained.
As a cost savings measure, we do not routinely send out copies of itemized patient bills. Should you desire an itemized statement, please call Patient Financial Services, and you will be routed to the appropriate representative. If you are a patient at the hospital multiple times, your statement balance will change to reflect multiple visits.