How to Pay Your Bill at Austin Regional Clinic

Paying your medical bills can be confusing and stressful. As an Austin Regional Clinic (ARC) patient, you can pay your bill quickly and easily in a number of ways. There are several ways to pay your ARC bill. This article will explain them, answer some common payment questions, and give you account management tips.

Overview of Payment Options at ARC

ARC offers the following ways to pay your medical bill

• Making payments online: You can use your ARC MyChart account or the ARC website to pay with a credit card or a checking account. You can pay one-time or set up recurring payments.

• AutoPay – Set up automatic recurring payments from your bank account. This ensures you never miss a payment.

• Pay at the Clinic – Pay at the front desk during an appointment if you have a balance due.

• Mail a Payment – Send a check or money order to ARC’s payment processing center

• Pay by Phone – Call ARC’s billing department to pay over the phone with a card.

How to Pay Your Bill Online Through ARC MyChart

The easiest way to pay your ARC bill is through your MyChart account. Here’s how it works:

1. Log into your MyChart account at mychartarccom.

2. Click on the Billing tab.

3. Select Pay Bill to make a one-time payment. Or set up recurring payments under AutoPay.

4. Enter your payment information and submit.

You can pay by credit/debit card or checking account. MyChart also lets you view insurance details, claims status, account activity, and more.

Setting Up AutoPay for Automatic Payments

To ensure you never miss a payment, sign up for AutoPay through MyChart. With AutoPay, ARC will automatically charge your card or bank account each month for the balance due.

To set up AutoPay:

1. In MyChart, go to the Billing tab.

2. Click on AutoPay.

3. Enter your payment method and bank account details.

4. Review and submit.

AutoPay gives you peace of mind knowing your bill is always paid on time! You can cancel or edit AutoPay anytime.

Paying Your ARC Bill by Phone

If you prefer to speak with someone directly, you can pay your ARC bill over the phone.

Call ARC’s billing department at 512-272-4636. Provide your account information and the agent can take a credit card payment over the phone.

Phone payments allow you to ask questions about your bill and confirm your balance due. However, online and AutoPay options are faster and more secure.

Answers to Common ARC Billing Questions

When reviewing your ARC bill, you may have some questions come up. Here are answers to some frequently asked questions:

• What is the After Hours fee? – Visits after 5pm, weekends, or holidays have a $35 After Hours fee that may or may not be covered by your insurance.

• Why did I get a bill when I have insurance? – You may owe a copay, deductible, or non-covered charge that insurance did not pay. Always check your benefits.

• Who do I call about a billing issue? – Contact ARC’s billing department at 512-272-4636 if you have any issues with your bill.

• How can I get an itemized bill? – Sign into MyChart and go to Visit Summary to see an itemized statement for each visit.

Tips for Managing Your ARC Account

• Sign up for paperless billing to receive statements electronically.

• Update your insurance information with ARC anytime there are changes.

• Pay copays at the time of your appointment when possible.

• Contact ARC’s financial counselors if you need help understanding your bill or managing large balances. They can explain your account and discuss payment plan options.

Paying medical bills can be a headache, but ARC offers convenient online and auto pay options to simplify the process. Use MyChart to easily monitor your account and pay balances due. Let us know if you have any other questions!