A Guide to Paying Your Baldwin County Water Bill Online

Baldwin County now lets you pay your water bill online, which makes it much easier for people who live there. Here’s everything you need to know to pay your online water bill in Baldwin County.

Overview of Baldwin County’s Water Service

Baldwin County serves businesses and people who live in unincorporated parts of the county with water. The water in the county

Water supplied to customers comes from deep groundwater wells located throughout the service area The water is treated to meet all federal and state drinking water standards before being pumped into the distribution system.

Approximately 15,000 water accounts receive monthly utility bills from the county. Bills are issued for the previous month’s water usage and payments are due by the 10th of each month.

Why Pay Your Water Bill Online?

Paying your Baldwin County water bill online provides a number of benefits

  • It’s fast and convenient – Make payments 24/7 without leaving home. Much quicker than mailing payments.

  • Avoid late fees – Online payments post instantly, so you can pay on the due date without worries.

  • Payment tracking – The online system allows you to view payment history and confirm payments.

  • Time savings – No more waiting in line at the county office to pay bills.

  • Flexibility – Make one-time payments or set up automatic monthly payments.

  • Eco-friendly – Go paperless and save trees by reducing mailed bills and checks.

How to Pay Your Water Bill Online

Paying your Baldwin County water bill online is easy and only takes a few minutes. Here are the steps:

  1. Visit the online payment website – Go to www.municipalonlinepayments.com/baldwincountyga.

  2. Click on Water – The water payment section is right on the homepage.

  3. Enter your account information – Input your 10-digit account number without dashes. You can find this on your latest bill.

  4. Enter payment amount – Know your balance and enter the amount you wish to pay.

  5. Select payment method – Choose to pay by credit/debit card, e-check or bank draft.

  6. Complete payment – Carefully review everything is correct and complete the transaction.

That’s it! You’ll receive an email confirmation that your online payment was received by the county.

Helpful Tips for Paying Online

Keep these tips in mind to ensure smooth online bill payments:

  • Have your account number handy to log in quickly.

  • Double check payment amount before submitting.

  • Pay a few days before due date in case of processing delays.

  • Save confirmation number and receipt for your records.

  • Contact Utility Billing if payment issues arise.

Avoid Late Fees with Online Payments

One major benefit of paying online is avoiding late fees. Baldwin County charges a 10% penalty if your water bill is not paid by the due date. With online payments, you can pay up until midnight on the due date.

Late payments can also lead to water service interruption. Paying online guarantees your payment is received on time, saving you money and inconvenience.

You can even setup automatic monthly payments to ensure your bill gets paid on time without you having to remember.

Setup Automatic Payments for Convenience

For maximum convenience, homeowners can enroll in automatic monthly payments. This automatically pays your water bill from a checking account or credit card each month.

To start automatic payments:

  • Go to the online payment site and register for an account.
  • Under My Profile, fill out the Autopay enrollment form.
  • Select 7th or 10th of the month for withdrawal date.
  • Enter bank account or credit card information.
  • Confirm authorization for recurring payments.

Now your water bill will be paid on time automatically each month! You’ll receive an email confirming the autopay transaction.

Sewer Bills Can Be Paid Online Too

For Baldwin County residents on public sewer service, you can pay your monthly sewer bills online as well.

Simply visit baldwincountysewer.epayub.com and you can make one-time or recurring sewer payments.

Sewer accounts are handled separately, so you’ll need to register on the sewer payment site and have your unique billing code handy.

Paying sewer bills through the county’s online payment system provides the same convenience, speed, and reliability as water payments. Never miss another sewer payment due date!

Security of Online Payments

Rest assured your online payments are transmitted safely and securely by the county’s payment processors. Security measures include:

  • Encryption technology to scramble payment information.
  • PCI compliance to meet credit card industry standards.
  • No storage of complete credit card numbers.
  • Regular system security audits.

You can verify secure transmission by looking for HTTPS in the URL and the lock icon in your browser. The county only contracts with highly reputable payment platforms.

Get Account Alerts by Email

Another useful feature you get with online accounts is email alerts related to your water service. These include:

  • Payment confirmations
  • Failed payment notifications
  • Past due balance warnings
  • Usage and billing notifications

Keeping your email updated ensures you receive important account notifications promptly from the county.

Go Paperless with Online Account Access

When you register for an online account, you can take advantage of paperless billing:

  • Receive bills by email rather than mail
  • Access billing history and statements digitally
  • Make payments through your online account
  • Sign up for autopay

Going paperless saves trees and clutter. All your account information is available online anytime through the county’s secure portal.

Paying Your Water Bill Online is Easy

Baldwin County Water Bill Pay

Notice – Policy Changes Now In Effect

Please note the following changes to our policy. These new policy changes are now in effect.

Partial Payments Cannot Be Accepted

After you receive your bill, you have until the 20th to pay the net balance before your account incurs late charges. After late charges are added and the cut off notice is mailed out you will have until the disconnection date to bring the account current. In the event the account is not brought current by the disconnection date, the account will be disconnected and service charges will be applied. Thank you for your cooperation.

Accounts will be subject to disconnection upon becoming past due. ​If you receive a Cut off Notice, please make sure your account is current prior to the disconnection date.

VERIFY: Does the Baldwin County Water Department send out shutoff notices?

Who is responsible for water & sewer services in Baldwin County?

The Baldwin County Water and Sewer Department is responsible for the connection of water and sewer services. Routine maintenance of county water, sewer lines, and water tanks is also the responsibility of the Water and Sewer Department. Applications for new service and changes in service can be made in our office.

How do I make a payment to the Baldwin Co Water Dept?

Payments made by check may be placed in the drop box at the Government Center. If you choose to do ACH payments, you can print the form here and bring it into the office along with a voided check. You may also mail the form and voided check to the Baldwin Co. Water Dept at P.O. Box 9, Hardwick, GA 31034.

How do I pay my utility bills in Baldwin County?

Sign up by completing one of the online Autopay forms ,call our main office at 251-971-3022, or setup through our web portal at www.baldwincountysewer.com If you have trouble paying your bills due to emergencies or unexpected circumstances, there are great nonprofit organizations in Baldwin County that offer assistance with utility bills.

Does Baldwin County revenue commission charge a convenience fee?

* There is a convenience fee for all transactions: * Allow 3-5 days for payment to appear on your tax bill screen. * Baldwin County Revenue Commission does not receive any portion of this convenience fee. This fee goes directly to the online payment processor Certified Payments.

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