How To Pay Your Baton Rouge Water Bill

Paying your water bill on time each month is important to avoid late fees or service interruptions. Baton Rouge Water Company offers many convenient payment options to fit every customer’s needs. In this comprehensive guide we’ll walk through all the ways to pay your Baton Rouge water bill.

Overview of Baton Rouge Water Company

First, a quick introduction to Baton Rouge Water Company. We are the main provider of drinking water for the Greater Baton Rouge area.

• Serving the community since 1888
• Provide drinking water to over 300,000 residents
• Operate treatment plants and maintain infrastructure
• Owned by the City of Baton Rouge

Our mission is to deliver quality water and customer service to Baton Rouge residences and businesses. Read on to learn about paying your monthly water bill

Payment Options Overview

There are several ways to pay the Baton Rouge Water Company that can work with any schedule or preference:

• Online
• Phone
• Mail
• In person
• Auto-pay

You can also break your payment into multiple smaller amounts and dates. We want paying your bill to be quick and convenient.

Now let’s explore each payment method in more detail.

Pay Your Bill Online

The quickest way to pay is online through our customer portal. You’ll need to create an online account first.

To pay online:

1. Go to www.brwater.com
2. Click “Pay Bill” in top menu
3. Login or create an account
4. Select payment amount
5. Enter payment details
6. Review and submit

Online payments post instantly to your account. You can use a credit card, debit card, or electronic check. There is a small convenience fee for card payments.

Benefits of Paying Online

Paying your water bill online has many advantages:

• Fast and easy
• Available 24/7
• Payment posts instantly
• Secure payment processing
• View billing history
• Setup recurring payments

Paying online gives you control over your account anytime.

Pay by Phone

If you prefer to speak with someone, you can pay your Baton Rouge water bill over the phone.

To pay by phone:

• Call 1-844-231-6361
• Speak with a customer service agent
• Provide account information
• Make a card payment

There is a convenience fee for card payments over the phone. Speaking with a customer service agent gives you the ability to ask questions and get personalized help.

Pay by Mail

If you wish to mail in a check or money order, you can send it to:

Baton Rouge Water Company
PO Box 96025
Baton Rouge, LA 70896-9025

Please allow 5-7 business days for mailed payments to process. Include your remittance stub to speed up processing.

Mailing Tips

Follow these tips for successfully paying by mail:

• Write your account number on the check
• Include your remittance stub
• Use standard envelope – no staples, tape, or paperclips
• Include payment coupon if paying multiple accounts
• Allow 5-7 days for processing

Mailing your payment is a simple way to pay without any convenience fees.

Pay In Person

You can also pay your water bill in person at:

Baton Rouge Water Company
8755 Goodwood Blvd
Baton Rouge, LA 70806

The customer service office is open Monday-Friday from 8:30am – 5:00pm. You can pay with cash, check, or money order.

For convenience, you can also pay at any Western Union location in cash. Just bring your bill. Visit westernunion.com to find a location near you.

Benefits of In-Person Payments

Paying in person has advantages like:

• Pay with cash
• Speak directly with customer service
• Get same-day processing
• No convenience fees

If you prefer human interaction or need immediate posting, pay in person.

Enroll in Auto-Pay

For hassle-free payments, enroll in auto-pay. This automatically deducts your balance from a bank account each month.

To enroll in auto-pay:

1. Download enrollment form
2. Enter account and banking details
3. Mail completed form to our office
4. Payments will now process automatically

With auto-pay, you don’t have to remember to pay each month. It’s handled automatically for consistent on-time payments.

Alternative Bill Payment Locations

Baton Rouge Water Company partners with City Parish to allow combined bill payments:

• City Parish Sewer Department – 1100 Laurel St
• Pay both water and sewer here
• Western Union locations – pay with cash

Utilize these third-party options to combine bill payments or pay with cash.

Avoid Late Fees and Service Disruption

Hopefully this guide provides all the payment methods you need to pay your Baton Rouge water bill on time and avoid any late fees. If you have any questions about your account, our customer service team is available by phone or in person. Reach out to us at 225-925-2011.

Summary of Payment Options

To recap, you can pay your Baton Rouge Water Company bill:

• Online
• Phone
• Mail
• In person
• Auto-pay
• Third-party locations

Compare the options and choose the payment method that fits your preferences and schedule. Consistently paying your water bill on time ensures uninterrupted service. Let us know if we can assist with your account.