Providing Top-Notch Waste Management Services: An Overview of Best Way Disposal

Best Way Disposal is a leading waste management company that has been serving communities across Indiana, Ohio, Kentucky, and Michigan for over 50 years. With a commitment to sustainable practices, innovative solutions, and unmatched customer service, Best Way has become the go-to provider for residential and commercial waste disposal needs in the regions we serve.

In this article, we’ll take a closer look at who Best Way Disposal is, the services we provide, and what sets us apart from other waste management companies. Whether you’re a current or prospective customer looking to learn more about us, or simply interested in the waste industry, read on to learn everything you need to know about Best Way Disposal.

About Best Way Disposal

Best Way Disposal was founded in 1968 with just a few trucks serving the Fort Wayne area. Over the decades, as we’ve expanded across four states, the core values that defined our company from the start have remained the same

• Reliability – We strive to provide consistent, dependable service you can count on.

• Sustainability – We seek sustainable ways to manage waste and recyclables.

• Innovation – We embrace new technologies and solutions for modern waste challenges

• Integrity – We uphold ethical, honest business practices.

• Customer Service – Our customers are at the heart of everything we do.

Today, Best Way Disposal employs over 400 people across our service regions. Our operations include over 100 trucks, multiple recycling facilities, transfer stations, and landfills. For over 115,000 residential customers and 8,500 commercial customers, we collect, recycle, and get rid of trash.

While we’ve grown significantly over the decades, our small business roots and Midwest values remain deeply ingrained in our culture. We see ourselves as partners in the communities we serve, not just as a waste company.

Best Way Disposal Service Offerings

Best Way Disposal handles the full spectrum of waste management services:

Residential Collection

• Trash collection – We provide weekly curbside trash pickup on designated collection days for households. Customers are provided carts or bins.

• Recycling collection – We offer biweekly curbside collection of commingled recyclables in carts or bins.

• Yard waste collection – Seasonal weekly collection of bagged leaves, brush, branches, and other yard debris for composting.

• Bulk item collection – Periodic collection of bulky items like mattresses, furniture, and appliances.

• Hazardous waste – We facilitate safe disposal of household hazardous waste at designated drop-off sites.

Commercial Collection & Services

• Trash and recycling collection – Dumpster service, bins, and compactors for businesses.

• Organics collection – Food waste and compostables collection for restaurants, grocers, etc.

• Special services – Medical waste disposal, secure document destruction, e-waste collection.

• Sustainability consulting – Helping businesses implement waste reduction and recycling programs.

Additional Offerings

• Roll off dumpsters – Temporary dumpsters for cleanouts, construction/demolition projects.

• Landfills and transfer stations – We own and operate multiple disposal sites.

• Recycling processing – We sort and prepare recyclables at our materials recovery facilities (MRFs) for end markets.

• Environmental services – Septic tank pumping, portable restroom rentals.

• Street sweeping – Routine street cleaning services.

This diversity of services allows us to be a total waste solutions provider. We offer the convenience of single-source management of all waste streams.

What Sets Best Way Disposal Apart

While Best Way Disposal provides traditional waste collection and disposal services, we aim to go above and beyond in key ways:

Customer Service

Our customer service team assists clients and responds to inquiries 6 days a week. Customers can access their accounts online 24/7. We aim to resolve issues quickly and keep service interruptions to a minimum.

Sustainability Efforts

We help customers recycle more and send less to landfills. Our recycling facilities ensure materials are properly handled. We operate a food waste composting site. We have converted landfill gas into renewable energy.

Use of Technology

Our trucks utilize onboard computers to optimize routes in real-time. Customers can get text/email alerts and digital reminders about service schedules. We use data analytics to identify improvements.

Community Involvement

We sponsor local events, donate to charities, and participate in beautification efforts. Our employees volunteer time to worthwhile causes across our service regions. We aim to be good corporate citizens.

Safety Culture

Through training, incentives, and open communication, we instill safe driving practices and emphasize environmental responsibility. We monitor operations closely to prevent accidents and incidents.

Industry Leadership

Our executives hold key positions in industry associations and help shape sustainable waste policies. We share our operational expertise at industry conferences and in research reports.

By going beyond the basics, we strive to be waste management leaders and responsible environmental stewards in all the communities we operate.

Best Way Disposal’s Service Regions

Best Way Disposal directly serves over 100 communities across Indiana, Ohio, Kentucky, and Michigan. Our service regions include:

Indiana

We provide service across central, northwest, northeast, and eastern Indiana. Some of the larger cities and towns we serve include:

• Fort Wayne
• Warsaw
• Auburn
• Angola
• Marion
• Anderson

Our Indiana operations are headquartered in Fort Wayne. We have 10 collection operations, recycling facilities, and landfills located across the state.

Ohio

Our Ohio service area focuses on the western half of the state. Key cities and towns we serve include:

• Lima
• Celina
• Sidney
• Greenville
• Eaton

Our Ohio headquarters is located in Lima. We operate 6 collection operations, transfer stations, and recycling facilities in Ohio.

Kentucky

In Kentucky, we serve communities across the northern part of the state. Some of the main population centers in our Kentucky territory include:

• Covington
• Erlanger
• Newport
• Florence
• Fort Mitchell

Our Kentucky office is in Erlanger. We run collection, transfer, and recycling operations across 4 locations in the state.

Michigan

We provide service primarily across southwest and west Michigan. Some notable cities and towns we serve in Michigan include:

• Grand Rapids
• Kalamazoo
• Portage
• Holland
• Zeeland

Our Michigan operations have headquarters in Grand Rapids. We operate over a dozen collection, transfer, and materials recovery facilities throughout Michigan.

With service regions encompassing over 100 communities and 10 million residents across four Midwestern states, Best Way Disposal has grown to become a leading regional provider while still maintaining our close-knit, community-focused approach. Our decentralized structure allows us to provide customized service that caters to each area’s needs.

An Overview of Best Way Disposal’s Divisions

To better coordinate operations and serve customers in our various territories, Best Way Disposal has 11 operating divisions aligned with geographic service areas. Each division has its own management team, facilities, fleet, and workforce to provide localized service.

Here’s a quick introduction to each of our current divisions:

Division W – Central Indiana

Serving the Indianapolis metro area and central Indiana communities. Headquartered in Plainfield.

Division R – Western Ohio

Serving communities in western and northwestern Ohio. Based out of our Lima, OH office.

Division L – Western Michigan

Providing service in the Grand Rapids and west Michigan region. Managed from Grandville, MI.

Division K – Southwest Michigan

Serving Kalamazoo, Portage, and southwest Michigan. Based in Kalamazoo, MI.

Division I – Central Indiana

Serving Kokomo and points east of Indianapolis. Headquarters in Kokomo, IN.

Division H – Eastern Indiana

Providing service in Fort Wayne, Auburn, and east Indiana. Based in Fort Wayne, IN.

Division D – Northern Kentucky

Serving northern Kentucky including Florence, Erlanger, and Newport. Based in Erlanger, KY.

Division A – Eastern Indiana

Serving Muncie, Marion, and east central Indiana. Based in Muncie, IN.

Division S – Southern Michigan

Serving Jackson, Battle Creek, and south Michigan. Headquartered in Battle Creek, MI.

Division C – Eastern Indiana

Providing service around Anderson and eastern Indiana. Based in Anderson, IN.

Division M – Northern Michigan

Serving Traverse City and communities in northern Michigan. Based in Traverse City, MI.

This localized division structure allows us to provide tailored waste solutions across our diverse service regions while leveraging shared expertise, resources, and administration. Customers benefit from service that is coordinated across neighborhoods by team members from their own communities.

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