A Guide to Paying Your Bethesda Water Supply Bill

If you live in certain parts of Texas your water utility provider is likely Bethesda Water Supply. Paying your water bill on time every month is important to avoid service interruptions. In this comprehensive guide, we’ll outline the various ways you can pay your Bethesda Water Supply bill conveniently online, by phone by mail or in person.

Overview of Bethesda Water Supply

Bethesda Water Supply Corporation is a not-for-profit, member-owned water utility serving portions of Tarrant, Johnson Ellis and Hill counties in Texas. The company provides water services to over 6500 residential and business customers across its 150 square mile service area.

As a utility company, Bethesda Water Supply needs customers to pay their bills on time so that services don’t get interrupted. The good news is Bethesda offers multiple payment options to choose from.

Ways to Pay Your Bethesda Water Supply Bill

Here are the main methods available for paying your monthly or bi-monthly Bethesda Water Supply bill:

Pay Online

Online through Bethesda’s website or the doxo online bill pay service is the fastest and easiest way to pay. Here’s how it works:

• Through Bethesda: Go to bethesdawatersupply.com and click “Pay Your Bill Now”. Enter your account number and follow prompts. A $1.50 fee applies.

• Through doxo: Go to doxo.com and search for Bethesda. Click “Pay Bill” and enter your account number. Fees may apply.

Pay by Phone

You can pay over the phone by calling Bethesda at (877) 258-9445. Just have your account number ready. There is a $1. 50 fee to use this payment option.

Pay by Mail

Mail your check or money order along with your payment stub to:

Bethesda Water Supply Corporation
PO Box 130
Burleson, TX 76097

Allow 5-7 business days for mail delivery to avoid late fees.

Pay In Person

Bring your payment to Bethesda’s office located at:

509 S Burleson Blvd
Burleson, TX 76028

In person payments can be made via cash, check, money order or credit card.

Bank Bill Pay

You can use your bank’s online bill pay system to send a payment to Bethesda. However, payments may take 3-7 days to process so schedule well in advance of your due date.

Auto Draft

Sign up for monthly auto draft right from your bank account for automated payments. Print and submit the Auto Draft form to get started.

Tips for Paying Your Bethesda Water Bill

Follow these tips for an easy bill payment process:

• Check your balance online before making a payment to pay the correct amount.

• Avoid fees by using your bank account for payments instead of credit/debit cards.

• Set up autopay or schedule reminders so you never miss a payment.

• Pay at least a week in advance of the due date when mailing payments.

• Opt for electronic payments online or through your bank for fastest processing.

Payment Plan Options

If you’re struggling to pay your water bill, Bethesda does offer payment plan options:

• Payment arrangements – Call Bethesda to set up a customized monthly payment plan.

• Payment extensions – One-time extension for a few extra days to pay your bill and avoid disconnection.

• Balance carryover – Remaining balance can be carried over to the next billing cycle for more time to pay.

Contact Bethesda to discuss customized payment solutions if you’re having difficulty paying your bill in full each month.

Late Payments and Disconnection Policy

It’s important to pay your Bethesda Water Supply bill by the due date to avoid penalties and service disruption. Here are the consequences for late payments:

• A 10% late fee is applied if payment is not received by due date.

• After 30 days past due, a disconnection notice is sent with a $15 fee tacked on.

• Accounts 60+ days past due are eligible for water service disconnection.

• A $100 reconnection fee applies if service is disconnected for non-payment.

Avoid these fees and potential service interruption by paying on time every month. Contact Bethesda immediately if you anticipate falling behind on payments.

Account Management and Billing Questions

If you need help with managing your account or have questions about your bill, contact Bethesda Water Supply:

By Phone: (817) 295-2131

Email: [email protected]

Online: Submit a contact form on their website

In Person: Visit the office at 509 S Burleson Blvd, Burleson, TX 76028

The customer service team can assist with billing questions, payment arrangements, service issues and account changes.

Moving Your Service

If you’re moving within Bethesda’s service area, you’ll need to set up water services at your new address. Contact them to terminate service at your old address and open a new account.

Provide at least 7 days notice and a forwarding address for your final bill. You may be billed an account balance transfer fee when moving service locations.

Closing Your Bethesda Water Account

Closing your account completely? Follow these steps:

• Notify Bethesda at least 7 days before closing the account.

• Provide a date to discontinue service and a forwarding address.

• Pay any outstanding balance on your account.

• Schedule a final meter reading close to your closing date.

Once your final payment is processed, your account will be closed by Bethesda. Make sure any auto payments are cancelled as well.

Alternative Water Providers

If you’re moving outside of Bethesda’s service area, your new home may be serviced by a different water provider. Common alternatives in the region include:

• City of Burleson
• Johnson County SUD
• City of Cleburne
• City of Keene
• Aqua Texas

Check with your new address to confirm which water company to establish services with. Each provider will have its own application, billing and payment process.

Paying Your Water Bill is Hassle-Free