How to Pay Your Monroe County Water Authority Bill Online

Having reliable access to clean safe drinking water is vital for every home and business. In Monroe County New York, the Monroe County Water Authority (MCWA) provides this essential service to over 180,000 customers across a five-county region.

To keep the water flowing, customers must pay their MCWA water bills regularly each month Thankfully, MCWA offers convenient online payment options to pay your bill quickly without the hassle of mailing checks or visiting in person.

This comprehensive guide will explain everything you need to know about paying your MCWA water bill online. Let’s get started!

Overview of MCWA’s Online Billing and Payment

MCWA provides water service and billing for households and businesses in Monroe County plus sections of Wayne, Ontario, Livingston and Orleans counties.

Some key features of their online billing and payment system:

  • Secure online account access
  • View water usage and billing history
  • Receive electronic or paper bills
  • Pay bills through various payment methods
  • Setup automatic monthly payments
  • Submit meter readings online
  • Request service turn on/off

Through MCWA’s payment portal, customers can pay their water bill online 24 hours a day, seven days a week. They can use credit or debit cards, checks, or bank transfers.

Getting Started – Register Your Online Account

Set up an online account on the MCWA customer portal before you can pay your water bill online:

  1. Go to
  2. Click “Login to My Account”
  3. Select “Register for an Account”
  4. Enter your account number, email, phone number
  5. Create username and password
  6. Agree to the terms of use

Once registered, you can log in anytime to view your account details, water usage, billing history, and make online payments.

Payment Options for Paying Online

MCWA offers several convenient payment options through their online billing portal:

  • Credit/Debit Card – Visa, Mastercard, Discover, American Express. A $1.30 processing fee applies.
  • eCheck – Free direct bank account withdrawals
  • Auto-Pay – Setup recurring automatic monthly payments
  • Mail – Send check or money order to MCWA address
  • In-Person – Pay with cash, check, money order at MCWA office

eCheck and Auto-Pay provide the lowest cost and most convenience. But choose the option that best fits your needs.

Viewing Your Water Usage and Bills Online

With an online account, you can monitor your water usage and review billing details anytime. Key info available:

  • Water usage in gallons by month
  • Graphs showing usage trends over time
  • Status of current bill – usage charges, due date
  • Past water bills going back several years
  • Payment history and confirmations
  • Auto-pay setup and details

Analyzing your usage can help discover leaks or changes in behavior to reduce water waste.

Getting Bill Reminders and Going Paperless

It’s easy to forget about bills when life gets busy. Avoid late fees and disruption of service by:

  • Setting up email or text reminders for bills and due dates
  • Going paperless – get bills electronically
  • Establishing automatic monthly payments

With automated notifications and payment, you can rest easy knowing your water bill is always paid on time. Reduce clutter by going paperless too!

Steps for Paying Your Bill Online

Making one-time water bill payments through MCWA’s portal takes just a minute:

  1. Login to your account at

  2. Locate the “Pay Bill” button

  3. Enter your payment amount up to account balance

  4. Select payment method – card, eCheck, etc.

  5. Provide payment details and submit payment

  6. Payment immediately posts to your account

You’ll receive an emailed receipt showing the payment confirmation details. Easy!

Avoid Service Shutoff with Online Account Access

Having your water shut off due to non-payment is extremely disruptive. Avoid this major headache by:

  • Paying online from anywhere – on vacation, business travel, etc
  • Setting up auto-pay to make recurring payments automatically
  • Getting reminders when your bill is due
  • Monitoring usage spikes that increase your bill

With MCWA’s online account tools, you can stay vigilant about payments to keep your service running smoothly.

Benefits of Paying Your Bill Online

Online payments through MCWA’s portal provide many advantages:


  • Pay 24/7 from anywhere
  • Receive bill due reminders
  • Go paperless
  • Set up recurring automatic payments


  • View usage graphs and billing history
  • Select preferred payment method
  • Avoid late fees and service disruption


  • Payments process instantly
  • Schedule future-dated payments
  • No need to write and mail checks


  • Encrypted connections protect your data
  • Stored payment details are tokenized
  • No need to share financial info over the phone

Paying online lets you take control of your bill and payments for peace of mind.

Keeping the Water Flowing in Monroe County

Reliable and affordable water service is essential to the quality of life in every community. By offering convenient online billing and payment options, MCWA makes it easy for customers to keep their account in good standing.

Take advantage of the benefits of paying your MCWA water bill online – sign up for an account, go paperless, set up notifications, and avoid the stress of late payments and disruptions. Having access and oversight of your account ensures smooth and continuous water service at your home or business!

Monroe County Water Authority Bill Pay

Good Question: Water Bills-Where is your money going?


How do I pay my Monroe County water bill?

Dial: 833-702-0083. Follow the voice prompts to pay using a debit or credit card or to pay directly from your bank account (ACH). These payments are processed through our 3rd party payment service ACI/Speedpay for a for a fee of $1.30 per transaction. Debit/credit cards accepted are VISA, MasterCard, or Discover.

How do I pay my Harris County water bill?

By calling 1-800-720-6847 and using an interactive response system. Inside the Harris County Water Works Department or the drive-thru window, 920 Grant Road, Cataula, GA, using cash, money orders, credit card, or debit card. Monday – Friday, 8:00 a.m. to 5:00 p.m.

What is the Monroe County Water Authority customer portal?

The Monroe County Water Authority customer portal provides an easy way to manage your MCWA account online. Pay your bill, submit your meter read, and more!

How do I pay my water bill in Monroe County?

Information on how to pay water bills in Monroe County, including in-person and online payment options. MCWA’s online portal allows customers to view consumption history, submit meter readings, start and stop service, and make payments. Contact information and support for customers, available 24/7.

How do I contact Monroe County Water Authority (NY)?

You can contact them directly by phone 585-442-7200, email ( [email protected]) or on their website . I can’t find my paper bill. Can I find my bill online? You can find your bill online at Monroe County Water Authority (NY) . Does doxo process payments for all Monroe County Water Authority (NY) services?

Is doxo endorsed by Monroe County Water Authority (NY)?

doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Monroe County Water Authority (NY). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.

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