Having clean, reliable water delivered to your home is something most of us take for granted But behind the scenes, water utilities like Bi County Water Supply Corporation work tirelessly to make that happen When it’s time to pay your monthly water bill to Bi County Water, you have several convenient options.
In this comprehensive guide, we’ll give an overview of Bi County Water and walk through the various ways to pay your water bill with them.
About Bi County Water Supply Corporation
Bi County Water Supply Corporation is a member-owned, not-for-profit water utility serving residents of Camp, Franklin, Morris, Red River, Titus and Upshur counties in Texas. They are dedicated to providing high-quality, affordable water to around 10,000 homes and businesses in their service area.
As a water cooperative, Bi County Water is overseen by a board of directors elected from the membership. Revenues go directly back into maintaining and improving the water system for their communities.
Some key facts about Bi County Water:
- Provides water service to over 10,000 connections
- Over 300 miles of water lines and 10 ground storage tanks
- 7 certified surface water treatment plants
- Monitors water quality regularly to ensure safety
- 24/7 emergency response for water main breaks
When are Bi County Water Bills Due?
Bi County Water bills for water service on a monthly basis. The date your bill is due is often around the 10th of every month and is written on it.
Never forget to pay your bill on time, or you might have to pay late fees or even lose your service. Bi County Water does give you 10 days after the due date to pay before they charge you late fees.
Review your monthly bill carefully to ensure you pay the full amount owed by the due date. Call Bi County Water if you have any questions about charges on your bill.
Ways to Pay Your Bi County Water Bill
Bi County Water offers several options for how to pay your monthly water bill:
Pay Online
The easiest way for most customers is to pay online through Bi County Water’s payment portal. You can make secure online payments using your credit/debit card or electronic check.
To pay online:
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Click on “Pay Your Bill” and enter your account number
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Select a payment amount and submit your payment
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A confirmation number is provided when the transaction is complete
Online payments post instantly to your account, even on nights and weekends. You can also set up automatic monthly payments.
Pay by Phone
Call 1-877-493-5092 to pay your Bi County Water bill over the phone using your credit/debit card or electronic check. This number is available 24/7 for your convenience.
You can also call the Bi County Water office at 903-856-5840 and select option 1 to pay by phone with an agent during business hours.
Pay by Mail
Mail a check or money order along with your payment stub to:
Bi County Water Supply Corporation
PO Box 848
Pittsburg, TX 75686
Allow 7-10 business days for mailed payments to process. Write your account number on your check or money order.
Pay in Person
Stop by the Bi County Water office at 4200 County Road 2120 in Pittsburg, TX to pay your bill in person. They accept cash, check, money order or credit/debit cards.
Office hours are Monday to Friday from 8am to 4:30pm. Allow extra time if paying on the due date in case of waiting lines.
Pay at a Drop Box
Bi County Water has a 24 hour drop box located between the entrance gates at their office. Place your check or money order stub in the drop box anytime. Do not deposit cash.
Pay at Partner Banks
Some local banks accept Bi County Water payments as a courtesy to customers. Banks include Cypress Bank in Pittsburg and Pilgrim Bank in Pittsburg. Contact your bank to see if they accept water bill payments.
Auto Bill Pay
For automated payments, enroll in auto bill pay through your bank. On your due date each month, the amount is automatically deducted from your account. Contact your bank to set up.
Avoid Late Fees and Disconnection
To avoid late fees on your Bi County Water bill, ensure your payment is received by the due date shown. A 10% late penalty is charged if payment is received after the due date.
If your account remains unpaid, your water service may be disconnected. Reconnection fees would then apply to resume service. Avoid fees and disruptions by paying your bill on time.
Payment Assistance Programs
If you are struggling to pay your water bill, Bi County Water does offer payment assistance programs based on financial need.
Some options include:
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Payment arrangements – Set up a payment plan for your outstanding balance
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Payment extensions – Get extra time to pay if you contact them before the due date
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Bill rounding program – Round up your bill to help fund assistance programs
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Leak adjustments – Adjust your bill if high use was due to a leak
Contact Bi County Water before your bill is due to discuss bill pay assistance tailored to your situation. Programs are available to those who qualify.
Contact Bi County Water with Questions
Pay Water Bill Online
Register for Paperless Billing: Registering for paperless billing is fast and easy. You will receive your bill details directly to your email inbox each month and can pay from your computer or your phone.
Use the login to the left to enter your online account and pay your water bill.
By registering for a free account with our online services, you can:
- Pay your bill
- Set up automatic payments
- Sign up for paperless billing
- Stop or transfer service
- Update personal information
- View up to 18 months of billing history
All you need to sign up is your account number and meter number. Both can be found on your water bill.
By registering and selecting “Log In” you are agreeing to the Department of Water Resources Security Policy.
Please visit Customer Care for more information about the following:
- Account questions
- Current rates and an estimated bill calculator
- Commercial accounts
- Frequently asked questions and tips
For any other account related assistance, you can also reach Customer Care via email at [email protected], by phone at 678.376.6800, or in person. Our Customer Care representatives are available from 8:00am to 5:00pm Monday through Friday (excluding holidays). Our automated phone system is also available 24/7 to process payments.
We connect service Monday through Friday 8:00am to 5:00pm and can schedule up to 14 days in advance. We do not offer same day service for new service requests. Please allow up to 2 business days to complete.
The non-refundable activation fee is $60 for residential accounts. This includes transfer of service in which one account is closed and a new account is opened. A security deposit is required for all commercial accounts, and we also offer landlord agreements .
We do not connect on standard holidays, weekends, or after normal business hours. We can schedule connections by calendar date only. Because the routes our technicians observe are set out each morning based on the previous days orders, we cannot set hourly schedules.
- If you are an existing customer, log in to your account on the side of this page to start service.
- If you are a new customer, use our Start Service Online Form to begin.
Cancellation: To cancel a start service request, please call us as soon as possible at 678.376.6800. Do not submit cancellation requests via email as they can take up to 2 business days to be processed.
Pay Water and Sewer bills online
How do I Pay my bi-county water supply (TX) Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Bi-County Water Supply (TX). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Also Known as: bicountywsc.com, Bi County Water Supply Corp (TX)
What payment options does Bi-County Water Supply Corporation offer?
Bi-County Water Supply Corporation offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs. In our efforts to better serve the Bi-County WSC customers, we offer the ability to pay your bill online 24/7. We accept Master Card, Visa, Discover and American Express.
Does bi-county water supply charge a fee?
Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer’s account. Please consult with your bank for more information. Welcome to the Official Website of Bi-County Water Supply Corporation in Pittsburg, TX!
What does Bi-County Water Supply Corporation do?
Provides safe, high-quality water services to the community, sourced from the Cape Fear River and treated at Harnett County’s Regional Water Treatment Plant, with emergency water line connections to Cary and Apex. Looking for Bi-County Water Supply Corporation billing, payments & services?