A Complete Guide to Paying Your Bluegrass Cellular Bill Online

Paying your monthly Bluegrass Cellular bill online is the most convenient and hassle-free way to stay on top of your payments With just a few clicks on your computer or phone, you can securely pay your bill 24/7 without having to call customer service or visit a store

This comprehensive guide will provide step-by-step instructions for setting up and using the various Bluegrass Cellular online and mobile bill payment options

Overview of Bluegrass Cellular Bill Payment Options

Bluegrass Cellular offers their customers several easy ways to pay their bill online or through the mobile app:

• My Account – Log into your account online or in the app to view your bill, payment history, make one-time payments, set up autopay, and manage account details.

• Website Payments – Make quick one-time payments on bluegrasscellular.com without logging in.

• Auto Pay – Set up recurring automatic payments from your bank account or card. Get discounted service for enrolling.

• Mobile App – Download the Bluegrass Cellular app for Apple or Android to make secure payments on your phone or tablet.

• Phone – Call #PAY (#729) from your Bluegrass Cellular phone or call 1-800-927-CELL to pay with an agent over the phone. Fees may apply.

• Mail – Send a check or money order to the payment mailing address. Allow 7-10 days for processing time.

Online and mobile payments are free, instant, and secure. Payments made by 6 PM CT will be applied the same day. There are no convenience fees for self-serve options.

Step 1: Access Your Bluegrass Cellular Online Account

The first step is to log into or create your online account profile. Here’s how:

• Go to bluegrasscellular.com and click on My Account or Login at the top.

• If you already have an online account, enter your username and password on the login page.

• If this is your first time, click Register to set up a new username, password, and security question.

• You’ll need to provide basic info like your Bluegrass Cellular mobile number, account PIN, email, and billing zip code to register.

Once your account is set up, you’ll be able to view your current bill, access 12 months of statements, set up recurring payments, update payment methods, and more.

Step 2: Select a Payment Method

Under the Payments or Billing tab, you can view and manage your payment methods. Options include:

• Credit/Debit Card – Visa, MasterCard, American Express, Discover

• Bank Account – Checking or savings account

• Bluegrass Cellular Account Balance – Pay from your existing account balance

To add a new payment method:

• Click Add Card or Add Bank Account

• Enter your card number, expiration date, CVV code or bank account and routing number.

• The payment method will be saved to your profile for future bills.

You can edit, update, or remove saved payment methods anytime under Payment Methods or Billing Options.

Step 3: Make a One-Time Payment

To pay your current bill:

• Go to the Payments or Usage & Payments tab.

• Select a payment method, or choose to pay with a new method.

• Enter the payment amount. You can pay the full balance, minimum due, or a custom amount.

• Enter a future payment date up to 30 days out, or leave as today’s date for instant processing.

• Click Submit Payment or Pay Now.

You’ll receive instant email confirmation with your payment details and confirmation number. Keep this for your records.

Step 4: Sign Up for Auto Pay

For hands-free bill payment, enroll in Auto Pay:

• From Account Overview, click on Auto Pay Settings.

• Select your preferred payment method and date.

• Choose to pay the minimum, full balance, or a fixed amount each month.

• Review terms, check the agreement box, and click Confirm.

Your payments will now process automatically each billing cycle. You can cancel or update Auto Pay anytime.

Enrolling in Auto Pay also earns you a monthly discount on your Bluegrass Cellular service.

Pay via the Mobile App

The Bluegrass Cellular app makes it easy to pay on your smartphone or tablet.

To download:

• Go to the App Store (iPhone) or Google Play Store (Android).

• Search for “Bluegrass Cellular” and download the app.

• Log in with your account credentials.

To pay your bill:

• Tap on the app menu (top left) and select Payments.

• Choose a payment method and amount.

• Enter any promo codes if available.

• Confirm your details and tap Pay Now.

The mobile app also lets you set up Auto Pay, view previous statements, monitor data usage, access rewards, and manage your account.

Pay by Phone

If you prefer to pay your bill over the phone, Bluegrass Cellular offers two options:

To pay from your Bluegrass Cellular phone:

• Dial #PAY (#729) and follow the automated system prompts.

• Have your account PIN ready. Enter payment details when prompted.

To pay from any phone:

• Call 1-800-927-CELL and select Billing > Make Payment from the menu.

• Provide your wireless number and account PIN to the agent.

• Service fees may apply for phone payments with an agent.

Pay by Mail

To submit payment by mail, send a check or money order with your phone number written on it to:

Bluegrass Cellular
Department 0205
Palatine, IL 60055-0205

Mailed payments take 7-10 days to process and post to your account. Paying online or via the automated phone system is significantly faster.

Avoid Late Fees and Service Disruption

To avoid late payment fees and potential service interruption, make sure your bill is paid in full by the due date. Online payments made by 6 PM CT each day are applied same-day.

If your service is at risk of suspension for non-payment, pay immediately online or via phone and then contact customer service to confirm they’ve received your payment. You may need to provide the confirmation number.

Enrolling in Auto Pay ensures you never miss a payment due date, since it’s handled automatically each billing cycle.

Get Payment Assistance

If you’re having trouble paying on time or affording your current cell plan, Bluegrass Cellular has programs that can help:

• Payment arrangements – Set up a customized payment plan to pay your balance over time.

• Service adjustments – Reduce high data allotments or switch to a lower cost monthly plan.

• Account assistance – Apply for credits or waived fees if you’re facing financial hardship.

Contact their customer support team to discuss bill payment help and manage your account.

In Summary

Paying your Bluegrass Cellular wireless bill online is fast, easy, and secure. With options to pay through your online account, mobile app, by phone, or in the mail, you can choose the most convenient method for you.

Be sure to pay your balance by the monthly due date to avoid fees. Set up Auto Pay to simplify bill management. And reach out for payment help if you need it. Use this guide for assistance with any of your Bluegrass Cellular online or mobile bill payment options.