A Complete Guide to Aiken Electric Cooperative Bill Pay Options

Managing utility bills can be a headache However, Aiken Electric Cooperative offers numerous convenient bill pay options to make life easier for members. This comprehensive guide will walk you through all the ways to pay your electric bill with Aiken Electric.

Overview of Aiken Electric Cooperative

Aiken Electric Cooperative is a not-for-profit electric utility company providing power to residents and businesses in Aiken County, SC. The member-owned co-op serves over 21500 homes and companies across its service territory.

Aiken Electric is an electric cooperative that tries to give customers good service and reliable electricity at prices that are competitive. As part of this promise, we will offer members a range of flexible bill payment options to suit their needs and budgets.

Online Account Management

The easiest way to take control of your Aiken Electric account is through their online member portal You can register for an account at billingaikenco-op.org.

With the portal, you can:

  • Check your current balance
  • View billing and payment history
  • Make one-time payments
  • Set up recurring payments
  • Go paperless with e-bills
  • Report outages
  • Update account information

You’ll have 24/7 access to manage your electric account anytime, anywhere. Through the portal, you can pay with a credit or debit card, a bank draft, or by setting up auto-pay.

Phone Payments

If you prefer to pay your Aiken Electric bill over the phone, dial 803-649-6245. The automated system is available 24 hours a day, 7 days a week. You can use a debit/credit card to pay.

You can also set up one-time or recurring credit card or bank draft payments through Aiken Electric’s customer service team. Call them during regular business hours at 803-649-6245.

Mail-In Payments

The traditional option is to mail your payment to Aiken Electric’s office:

Aiken Electric Cooperative
2790 Wagener Rd.
Aiken, SC 29803

Allow 3-5 business days for mailed payments to process. Include your full account number on checks or money orders to ensure proper crediting.

In-Person Payments

Visit any of Aiken Electric’s office locations to pay your bill in person with cash, check, or money order. Here are the addresses:

Main Office
2790 Wagener Rd.
Aiken, SC 29803

North Augusta Office
1104 Martintown Rd.
North Augusta, SC 29841

Edgefield Office
2311 Columbia Rd.
Edgefield, SC 29824

In addition, Aiken Electric has partnered with CheckOut to offer bill payment at Dollar General, Family Dollar, and CVS Pharmacy stores throughout Aiken County. Bring cash and locate the CheckOut kiosk to scan your bill and pay the balance due plus a $1.50 convenience fee.

Remote Pay Stations

For other in-person payment options, Aiken Electric has 13 remote pay stations located around its service area. You can find a 24-hour payment kiosk or staffed pay station at:

  • Ace Hardware, Wagener
  • Bald Rock Hardware, Montmorenci
  • Beech Island Mini Storage
  • Belvedere Mini Storage
  • Bradley’s, Clearwater
  • Dixie Food Stores, Aiken, New Ellenton, Jackson
  • Jackson Food Mart, Jackson
  • Johnston Food Mart, Johnston
  • Oak Grove Market, North Augusta
  • Wise Convenience Store, Wise

Auto Pay

Take the work out of bill pay by enrolling in Aiken Electric’s Auto Pay program. This automatically drafts the amount due from your bank account or charges your credit card monthly. You choose the payment date that works best for you.

Auto Pay ensures your bill gets paid on time every month, avoiding late fees. Sign up through your online account or by submitting an authorization form to Aiken Electric’s billing department.

Recurring Bank Draft

Similar to Auto Pay, you can authorize recurring bank drafts from your checking or savings account to pay your Aiken Electric bill. The payments will be scheduled on the same date each month.

Set up recurring bank drafts by downloading the authorization form from Aiken Electric’s website or calling their billing department at 803-649-6245.

Recurring Credit Card Payments

If you prefer the rewards and protections of credit cards, enroll in recurring credit card payments through Aiken Electric. Your bill will automatically be charged to your card each month.

Contact Aiken Electric to provide your credit card details and set your preferred monthly payment date. You’ll continue to receive billing statements for your records.

Special Payment Arrangements

If you find yourself facing financial hardship and struggle to pay your Aiken Electric bill in full, contact their billing team. They can set up tailored payment plans or arrangements based on your situation to help you get back on track.

Aiken Electric wants to work with members to keep your lights on. Avoid disconnection by proactively communicating any payment issues.

Levelized Billing

To make budgeting easier, consider Aiken Electric’s levelized billing plan. This takes your average electric usage over the past 12 months and divides it evenly across the next year’s bills. You pay the same amount each month instead of dealing with seasonal spikes and dips.

Levelized billing helps you plan ahead knowing what your bill will be. Qualified residential members can enroll by downloading the application form from Aiken Electric’s website.

Financial Assistance Programs

Aiken Electric offers three financial assistance programs to help qualified members in need:

  • Project Share – Provides emergency bill payment assistance for seniors and disabled individuals. Funded by Aiken Electric members rounding up their bill to the next dollar.

  • LIHEAP – Federally-funded Low Income Home Energy Assistance Program. Provides partial bill payment assistance during the winter heating season.

  • Salvation Army – Partners with Aiken Electric to provide limited emergency financial assistance to members facing disconnection.

In addition, Aiken Electric’s Care Team coordinates with community groups and agencies to connect members with resources to help pay utility bills.

Go Paperless with E-Billing

Enrolling in paperless billing can make your life a little easier while helping the environment. Instead of mailed paper statements, you’ll receive a monthly email notification when your new e-bill is ready to view and pay online.

As a bonus, Aiken Electric rewards e-billing customers with a $1 bill credit each month when combined with auto pay or bank draft. To go paperless, login to your account or call 803-649-6245.

Whether you prefer the convenience of automated payments, making one-time payments through your phone or computer, or stopping by an in-person location, Aiken Electric offers a solution. Their variety of bill pay options allows members to choose the right method for their needs. Take control of your electric account by exploring all your bill payment choices.

Aiken Co Op Bill Pay

Aiken Electric Co-Op restoration center in North to help improve response time, give linemen time to


What is the phone number for Aiken Electric payment?

Phone Payment Option Our automated payment system can be accessed 24h a day at 803-649-6245 (Profile must be previously set up for use).

What is the history of Aiken Electric Cooperative?

On February 15, 1938, Aiken Electric Cooperative became the first cooperative in South Carolina to receive its charter. The cooperative energized its first line on November 8, 1938 to begin providing electric service. Governor Johnston signed the South Carolina Rural Electric Cooperative Act, 1939 (41) 240, Title No.

Does Aiken Electric Cooperative pay members?

However, because Aiken Electric buys some of the power they deliver to members from Santee Cooper, some members may be due bill credits or payments. Aiken Electric Cooperative did not calculate the payments. They resulted from a court-approved process after a settlement agreement was reached between the parties in the class-action lawsuit.

Does the city of Aiken offer telephone payments for water bills?

The City of Aiken now offers telephone payments for water bills. This option is available through our payment processing partner, Paymentus™. NO lines / NO waiting!! The convenience of making your payment 24/7. Cost of postage and eliminating the uncertainty of postal mail.

Did Aiken Electric Cooperative calculate the payments?

Aiken Electric Cooperative did not calculate the payments. They resulted from a court-approved process after a settlement agreement was reached between the parties in the class-action lawsuit. If you have any questions regarding the administration of the Settlement, you may contact the Settlement Administrator.

How do I contact Aiken Electric Co-op?

Aiken County is served by two electrical utilities. Aiken Electric Co-op primarily serves the rural areas of Aiken County. The Co-op’s headquarters are located at 2790 Wagener Rd (SC 4 east) in Aiken. You may contact them by phone at 803.649.6245 or 1.800.922.1262. More information is available at their website: www.aikenco-op.org.

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