Paying your monthly electric and water bill from the Kansas City Board of Public Utilities (BPU) is a breeze thanks to their convenient online payment options With just a few clicks on your computer or taps in the BPU app, your payment can be processed 24/7.
This comprehensive guide will walk you through everything you need to know to pay your BPU bill online, including:
- Accessing your BPU account
- Understanding your bill
- Making one-time payments
- Setting up automatic payments
- Using the BPU app
- Troubleshooting payment issues
Arm yourself with the knowledge to master online bill pay with BPU for effortless, on-time payments each month.
Accessing Your BPU Account Online
The first step to paying your bill through BPU’s website is accessing your online account There are a couple ways to log in
BPU Website
Go to www.bpu.com and click “My Account” in the top right. Or navigate directly to https://www.bpu.com/accountaccess.
BPU App
Download the BPU app for iOS or Android and log in with your credentials. The app provides the same account access.
From either interface, enter your BPU account number and password. If you haven’t created an online account yet, you can sign up in just a few minutes with your account number handy.
Understanding Your BPU Bill
Before making a payment, take a moment to review your bill details under the “My Bill” section of your account. Important items to check:
- Account number
- Service address
- Billing dates
- Total current charges
- Payment due date
- Usage details
Make sure all the information looks accurate and contact BPU immediately if you see any discrepancies.
Making a One-Time Payment
When ready to pay your bill, follow these simple steps:
- Log into your account
- Select “Pay Bill”
- Enter payment amount (up to total due)
- Enter payment details
- Cards accepted include Visa, Mastercard, Discover, American Express
- Electronic check option
- Submit payment
The funds will process instantly and a confirmation email will be sent. Payments made before 10 PM Central time will be applied same day.
Setting Up Automatic Payments
For added convenience, you can enroll in automatic monthly payments through your BPU account. Here’s how:
- In your account, go to “My Profile”
- Choose “Setup Automatic Payment”
- Select payment amount
- Enter payment method
- Checking/savings account
- Credit/debit card
- Pick a payment date each month
- Agree to terms and submit request
BPU will now automatically charge your card or withdraw from your bank account monthly to pay your bill. You’ll still need to log in periodically to verify charges.
Paying Your BPU Bill via the Mobile App
Along with the website, BPU offers an iOS and Android app to access your account and pay your bill on the go. Simply download the app and log in with your credentials.
Key features include:
- View bills
- Make one-time payments
- Manage autopay enrollment
- Access payment history
- Monitor usage
- Report outages
The intuitive mobile interface makes paying your bill in just a few taps completely hassle-free.
Troubleshooting BPU Online Payment Problems
While paying online is typically quick and easy, you may occasionally run into issues. Try the following troubleshooting tips:
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Declined payments – Verify your card is not expired and has available funds. Contact BPU or your bank for assistance.
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Incorrect payment amount – Carefully review current charges and due date before submitting payment.
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Login problems – Use “Forgot Password” link or contact BPU to reset credentials.
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Error messages – Refresh browser, clear cookies/cache, try another device, or contact BPU.
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Auto-pay not working – Check bank/card statements for processed payments. Update expired payment method if needed.
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Late fees – Contact BPU immediately and kindly request fee reversal if payment issue was not your fault.
As always, BPU’s friendly customer service team is available to help troubleshoot any bill pay problems. Reach them by phone, email, chat, or secure message through your account.
Convenience of Online BPU Bill Pay
Paying your monthly BPU water and electric bill couldn’t be simpler thanks to their user-friendly online account tools and mobile app.
Within minutes each month, you can review your charges, submit payment, and even automate the process – no checks, stamps, or hassle required. Know your payment will process instantly and on time, preventing worry of service disruption.
So take control of your bill and say goodbye to late fees. With online bill pay, you’ve got this covered!
BPU: Ways to Pay Your Bill
How do I pay a BPU Bill?
913-573-9190 or click the below button. 1-855-BPU-BILL. Pay with a credit card or bank account. Need to speak to a customer service representative? Please call 913-573-9190. or money order payment. the mail. As a property owner, our customers have several electric services duties. Learn more about the different responsibilities of BPU customers.
What services does BPU offer?
Monthly bills are issued for the following utility services, electric, water, and wastewater. All utility charges for the services BPU provides are calculated in accordance with the rate schedule approved by the BPU Commission. BPU has 18 billing cycles and does zone billing, four times a month. Your utility bill is due the same date each month.
How does BPU water service work?
How It Works: BPU’s Water Service Water Facts Preventing Frozen Pipes Hot Water Tank Program Rates Electric & Water Rate Hearings Rate Application Manual Energy Rate Component Environmental Surcharge Billing Understanding my BPU Bill Bill Pay Options FlexPay Paperless Billing Utility Assistance Track My Usage New Service/Transfer Service
How do I pay my Brainerd Public utilities bill?
Brainerd Public Utilities offers several ways to pay your utility bill each month. To pay your bill online, click here: Pay Online **. If you are a first time user, you will need to know your BPU account number and the amount of your last payment. IF YOU ARE IN DISCONNECT STATUS, YOU CAN NOT SCHEDULE A PAYMENT.