A Complete Guide to Paying Your Brunswick County Utility Bill Online

If you live in Brunswick County, North Carolina, you can use good water, sewer, and trash pickup services. But paying your recurring utility bill doesn’t have to be a chore. You can quickly and safely view and pay your Brunswick County utility bill online or on your phone.

This guide will tell you all the easy ways to pay your Brunswick County utility bill on time and avoid late fees.

Overview of Brunswick County Utility Billing

Brunswick County Utility Billing provides water, sewer, and trash collection to residents and businesses in unincorporated parts of Brunswick County, NC

They offer the following billing and payment options

  • Paper billing statements sent by mail

  • Online account access to view and pay bills

  • Phone payments

  • Automatic bank draft

  • Dropbox for check payments

  • Mail-in check payments

  • Cash or check payments at the utility billing office

By offering multiple payment methods, Brunswick County makes it simple to pay your utility bill in a way that works for you.

Creating an Online Account

The fastest way to view and pay your Brunswick County utility bill is to create an online account on the Brunswick County website.

Follow these steps:

  1. Go to www.brunswickcountync.gov

  2. In the top right corner, click “Create Website Account”

  3. Enter your account information, create a username and password

  4. Agree to the terms of use and click “Create Account”

Once your account is set up, you can log in anytime to access your latest utility bill, balance due, payment history, water usage data, and more. Plus you can pay your bill online in just a few clicks.

Paying Your Utility Bill Online

Here are step-by-step instructions for paying your Brunswick County utility bill through your online account:

  1. Login to your account at www.brunswickcountync.gov

  2. Click on “Payments” at the top

  3. Select your payment amount

  4. Choose your payment method:

    • By check through your bank account (no fee)

    • By debit/credit card via Official Payments (small fee applies)

  5. Enter your payment details and submit

  6. Review your confirmation page

Paying through your online account allows you to securely pay your utility bill 24/7. You can choose electronic funds transfer from your bank account to avoid fees.

Paying by Phone

To pay your Brunswick County utility bill over the phone:

  1. Call Official Payments at 800-272-9829

  2. Select option 3 and enter jurisdiction code 3951

  3. Enter your utility account number

  4. Provide debit/credit card details to make a payment

  5. Receive a confirmation number

Note there is a small convenience fee for paying by phone using a debit/credit card.

Paying by Mail

To pay your utility bill by physical check:

  1. Write your 11-digit account number on your check

  2. Include your payment stub from your bill statement

  3. Mail your check to:

    Brunswick County Utility Billing
    PO Box 469
    Bolivia, NC 28422

Allow 7-10 days for mailed payments to avoid late fees.

Paying by Dropbox

Brunswick County has a secure payment dropbox located outside their utility billing office. To pay using the dropbox:

  1. Place your check and payment stub in an envelope

  2. Write your account number on the check

  3. Drop the sealed envelope in the slot before 5pm on your due date

Only check payments are accepted through the dropbox. No cash payments.

Paying in Person

To pay your utility bill in person with cash or check:

  1. Visit the Brunswick County Utility Billing office

  2. Address:

    3769 Old Ocean Hwy
    Bolivia, NC 28422

  3. Hours:

    Monday-Friday
    7:30am-5:00pm

In-person payments allow you to pay with cash if needed.

Enrolling in Automatic Bank Drafting

For hands-free utility bill payment, enroll in Brunswick County’s automatic bank drafting program. This automatically deducts your balance from your bank account each month.

To enroll:

  1. Fill out the bank draft authorization form

  2. Provide a voided check and copy of your ID

  3. Submit to Utility Billing by mail, email, or in person

Automatic drafting ensures you never miss a payment or deal with late fees!

Avoid Late Fees and Service Disruption

To keep your water, sewer, and trash service uninterrupted:

✔️ Pay your bill in full by the due date each month

✔️ Contact Utility Billing immediately if you need a payment extension

✔️ Enroll in automatic bank drafting to avoid forgetting a payment

✔️ Update your contact information if you move or change banks

✔️ Use Brunswick County’s online portal for easy access and reminders

Paying your utility bill promptly is crucial for maintaining essential services. Follow this guide to explore all Brunswick County’s payment options and pay your bill seamlessly.

Please click on the desired link below:

  • Utility Billing

    Email Utility Billing Physical Address 3769 Old Ocean Highway Bolivia, NC 28422 3769 Old Ocean Highway Bolivia NC 28422 Directions Phone: 910-253-2655, option 2

    Building Hours

    Monday through Friday 8:30 a.m. to 5 p.m.

    Drive-Thru Hours

    Monday through Friday 7:30 a.m. to 5 p.m.

    After-Hours Emergencies

    910-755-7921 910-371-3490 910-454-0512 Directory

Utility Bill Explained

FAQ

What is the average water bill in Brunswick County NC?

Answer: For a retail county customer, the estimated monthly cost for someone using 4,500 gallons per month (average user) is $34.68.

What county is Southport, NC in?

Brunswick County
Southport is a city in Brunswick County, North Carolina, United States, near the mouth of the Cape Fear River.

Is Brunswick County, NC water safe to drink?

Brunswick County Public Utilities treats its source water above current state and federal standards in accordance with the Safe Drinking Water Act and National Primary Drinking Water Standards, and maintains a robust sampling and monitoring schedule.

What is Brunswick County utility billing?

Our goal is to offer options to all our citizens that will make the payment of your taxes easy and convenient. Brunswick County Utility Billing offers our customers many ways to pay utility bills using several payment options. Make payments to the county, including building permit fees, tax bills, and utility bills.

How does Brunswick County Public Utilities treat its source water?

Brunswick County Public Utilities treats its source water above current state and federal standards in accordance with the Safe Drinking Water Act and National Primary Drinking Water Standards and maintains a robust sampling and monitoring schedule. Discover more information on Brunswick’s Public Utilities.

How many separate bills will I get from Brunswick County Public Utilities?

Customers will get TWO SEPARATE BILLS- monthly Water Bill from Brunswick County Public Utilities and bi-monthly Sewer Bill from Town of Shallotte. If the following scenarios are shown on your water bill, but based on your historical usage seem inaccurate, please contact Brunswick County Public Utilities (BCPU):

How do I pay my utility bill?

For questions, contact Utility Billing anytime during our regular business hours Monday through Friday from 7:30 a.m. to 5 p.m. Official Payments: Pay Online through the Customer Portal or by Phone (see details below) Get the latest updates and happenings on events throughout the county.

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