Paying Your Kohl’s Credit Card Bill by Phone – A Step-by-Step Guide

If you’re a Kohl’s credit card holder, paying your bill over the phone is a quick and convenient option. Below we’ll cover everything you need to know about paying your Kohl’s charge by phone, including step-by-step instructions.

When to Pay Your Kohl’s Bill by Phone

Some situations when paying by phone makes sense

  • You need to make a payment immediately and don’t have time to mail a check or pay online

  • You prefer speaking to a live agent when conducting financial transactions.

  • You have questions about your bill and want to discuss with a Kohl’s representative.

  • You don’t have access to the online account portal or mobile app.

  • You lost your bill and need to get your account number.

  • Your payment is past due and you want to avoid late fees.

  • You want to set up a payment plan or discuss financing options.

How to Pay Your Kohl’s Credit Card Bill by Phone

Paying by phone is easy. Just follow these steps:

Step 1: Call the Kohl’s Card Payment Number

  • Call 1-800-564-5740. This is the dedicated Kohl’s Card payment line.

  • You can call 24/7. Payment representatives are available all day, every day.

Step 2: Provide Account Details

  • Enter your 16-digit Kohl’s credit card number when prompted.

  • If you don’t have your card number, you can provide your Social Security number or zip code instead.

  • Verify additional information like name, address, DOB if requested.

Step 3: Select Payment Amount

  • Choose how much you want to pay. You can pay your minimum due, statement balance or a custom amount.

  • Say “minimum payment due” or provide a specific payment amount.

Step 4: Provide Payment Method

  • Have your debit or credit card ready. Kohl’s accepts Visa, Mastercard, American Express and Discover.

  • Enter your payment card number, expiration date and security code.

  • Your payment will be processed immediately over the phone.

Step 5: Get a Payment Confirmation

  • A payment confirmation number will be provided by the representative.

  • You’ll also receive an email confirmation with transaction details.

  • Payments by 8 PM CT go through same-day.

And that’s it! The payment will be applied to your Kohl’s Card account directly.

Helpful Tips for Paying by Phone

  • Have your Kohl’s account and payment card(s) handy when you call.

  • Double check your Kohl’s statement to ensure you pay at least the minimum due.

  • Note the payment confirmation number for your records.

  • Opt for Autopay directly from your bank account to make recurring payments hassle-free.

  • Contact Kohl’s to update your phone number, email and address if needed.

  • Call the main 1-800 Kohl’s number for general account assistance.

Paying your Kohl’s credit card bill by phone takes just a few minutes. Choose this method when you need flexible, immediate payment options and personalized service from Kohl’s representatives. It’s just as fast as paying online or via the Kohl’s app!

Kohl’s Credit Card Payment Options Overview

Here is a brief overview of all the ways you can pay your Kohl’s charge bill:

  • Online – Through your account at or via the Kohl’s app. Schedule one-time or recurring payments.

  • Phone – Call 1-800-564-5740 anytime to pay with a representative.

  • Mail – Send checks or money orders to: Kohl’s Card Payment, PO Box 2983, Milwaukee WI 53201-2983.

  • AutoPay – Set up automatic payments from your bank account each month.

  • In-Store – Present your bill at any Kohl’s store and pay at the register.

  • Mobile Wallet – Add your Kohl’s Card to Apple Pay or Google Pay to pay with your smartphone.

No matter which option you choose, paying your Kohl’s credit card bill is quick and easy. Sign in online to manage your account, track monthly statements, view transaction history and more.

Get Kohl’s Payment and Account Help

If you have any other questions about your Kohl’s Card bill payment options or account management, contact Kohl’s customer service:

  • By phone at 1-800-564-5740 (account assistance) or 1-888-564-22656 (billing support)

  • Through live chat or email via your account at

  • On Twitter @Kohls

  • Visit a local Kohl’s store and speak to an associate

Kohl’s representatives can help with payment arrangements, account maintenance, credit limit changes and any billing or payment issues.

Sign into your Kohl’s Card account online or through the mobile app to conveniently manage your account anytime. And call 1-800-564-5740 whenever you need to make a quick phone payment or discuss your account with the stellar Kohl’s customer service team.

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My Kohls Charge Payment Video Guide –

Can I pay my Kohl’s credit card bill by phone?

Yes, you can pay your Kohl’s Credit Card bill by phone. To make your Kohl’s Credit Card payment over the phone, call the number on the back of your card and follow the instructions from the automated menu, then enter your payment information. The process should only take a few minutes. Call Kohl’s at the number on the back of your card.

How do I pay my Kohl’s card?

You can pay your Kohl’s Card in any Kohl’s store, online on My Kohl’s Card, in the Kohl’s app, mailing a payment to us, and over the phone with our Customer Service agents. What forms of payment do you accept? For Kohl’s Card payments, we accept checks, cash (in-store only), and debit cards (in-store or over the phone only).

How do I pay a Kohl’s charge by phone?

Call Kohl’s Customer Service at 855-564-5748 to pay a Kohl’s charge by phone or ask questions about your account. Kohl’s automated phone system allows you to make free payments 24 hours a day. Have your bank routing number and account number on hand, and make your payment by 7 p.m. CST for same-day posting to your account.

Does Kohl’s accept payments?

No problem! Kohl’s stores accept payments by check, cash, debit card or money order. We also accept payments at our stores if you wish to pay towards your Kohl’s charge balance using a Kohl’s Cares® gift card.

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