How To Pay Your Water Bill in Carroll County

Living in Carroll County? Then you probably get your water from the Carroll County Water Authority. When that monthly bill arrives, you’ll need to know how to pay it promptly to avoid any service interruptions. This guide will walk through the various ways Carroll County residents can pay their water and sewer bills.

Understanding Your Carroll County Water Bill

Before we dive into payment options let’s review what’s on your typical Carroll County water bill

• Account number – This unique number identifies your home’s water service. You’ll need it when paying online or by phone.

• Service address – Double check this matches your physical address. Notify Carroll County Water Authority if anything looks incorrect.

• Billing dates – This shows the service period your charges cover. Bills are issued monthly.

• Previous balance – Any past due amount rolls over if not paid in full.

• Current charges – This covers your actual water usage plus sewer service for the billing period.

• Due date – Pay by this date to avoid late fees. Due dates are usually around the 20th of each month.

• Total amount due – This is the full payment needed including any past due balance.

Always review your bill carefully and contact Carroll County Water Authority at 770-832-1277 if you have any questions.

Pay Online

The easiest and most convenient way to pay your Carroll County water bill is online through the utility’s website:

• Visit www.ccwageorgia.com
• Click on “Pay Bill Online”
• Select “Pay Now” under the Water Bills section
• Enter your account number and service address
• Choose whether to pay current balance or specified amount
• Enter payment details and submit

Online payments process instantly. You can use a checking account, credit card, or debit card. Please note credit and debit card payments incur a 2.95% processing fee.

Pay by Phone

To pay your water bill over the phone:

• Call 770-832-1277
• Select option 1 for the automated pay-by-phone system
• Enter your 10 digit account number
• Follow the prompts to enter your payment info
• Confirm the payment details and amount
• Record the confirmation number at the end

Phone payments can be made 24/7 using credit/debit cards or checking accounts. Again, cards are subject to a 2.95% fee.

Pay by Mail

To pay your Carroll County water bill by mail:

• Write your 10 digit account number on the payment
• Make checks or money orders payable to Carroll County Water Authority
• Include your payment stub or write your service address on the payment
• Mail to: PO Box 739, Carrollton, GA 30112

Allow 5-7 business days for mailed payments to process. Do not send cash through the mail. Late fees apply to payments received after the due date.

Pay in Person

You can pay your water bill in person at the Carroll County Water Authority office:

• Location: 556 Old Bremen Road, Carrollton, GA 30117
• Office Hours: Monday-Friday 9:00am – 4:30pm
• Accepted Payment Methods:
  • Cash
  • Check
  • Money order
  • Credit/debit card (2.95% fee)

When paying in person, be sure to have your account number or paper bill available. Wait times are shortest first thing in the morning or later in the afternoon.

Enroll in AutoPay

Sign up for auto-pay to have your water bill paid automatically each month. This prevents ever missing a payment and accruing late fees.

To enroll in auto-pay:

• Login to your account on www.ccwageorgia.com
• Under “My Profile”, select AutoPay Program
• Choose whether to use your checking account or credit/debit card
• Agree to the terms and conditions
• Save your payment method to complete enrollment

You will receive an email confirmation when auto-pay is set up. Log in anytime to update your payment method or cancel auto-pay.

Applying for Bill Pay Assistance

For low-income customers, Carroll County Water Authority partners with Salvation Army and local churches to provide bill pay assistance. You must meet eligibility criteria and submit an application.

To get started, call 770-832-1277 and explain your situation. The utility’s customer service team will advise whether you qualify for bill pay assistance and provide next steps.

Always reach out promptly if you anticipate difficulty paying your water bill. The utility may be able to suggest payment plans or other solutions. Disconnections can be avoided with advance notice and a willingness to work together.

Avoid Late Fees and Service Disruptions

To keep your water flowing and avoid extra fees, remember these bill paying tips:

• Open and review bills promptly – Don’t let them pile up unopened!

• Pay by the due date, typically the 20th of each month

• If you’ll be late, call ahead to make arrangements

• Enroll in auto-pay or bill reminders to avoid missed payments

• Contact Carroll County Water Authority immediately if you anticipate issues paying

Keeping your account current is key. Reach out early and the utility will work with you on a payment plan. Keep the lines of communication open and you can resolve any payment issues smoothly.

We’re Here to Help with Your Water Bill

As a Carroll County resident, understanding how to quickly pay your monthly water bill is essential. This guide outlined the many payment options provided by Carroll County Water Authority – online, phone, mail, auto-pay, and more. Reach out anytime with bill pay questions. We’re here to help keep your water flowing!