Paying your water and sewer bill is an essential part of being a Cedar River Water & Sewer District customer. As a public utility providing water and sewer services to over 33,000 residential and commercial customers, Cedar River relies on customers paying their bills in a timely manner. This article will explain the different options Cedar River customers have for paying their bill, including paying online, by phone, in person, or by mail.
Online Bill Pay
Paying your Cedar River bill online is one of the most popular options. Online payments can be made 24/7 by going to the Cedar River website at www.crwsd.com and clicking on the “Pay Your Bill” link. This will direct you to Cedar River’s online payment processor, Invoice Cloud.
You can either sign in to your account or look for it by phone number or account number. Once logged in, you can view your current balance and payment history. To make a payment, simply enter the payment amount and submit.
Online payments can be made via credit card, debit card, or e-check. Payments made with a credit or debit card have a $3. 95 service charge per transaction. E-check payments also have a $3. 95 service charge.
You can set up automatic recurring payments when you pay online, which is a plus. This way, your bill will be paid automatically every month, and you won’t have to remember to log in and send payment. The peace of mind of automated payments makes this feature very popular.
Another perk of paying your Cedar River bill online is that you can see your up-to-date account balance and payment history anytime. This gives you more insight and control over your account. Overall, paying online is fast, easy, and secure.
Pay By Phone
In addition to online payments, Cedar River customers can pay their bill over the phone by calling 855-437-1274. This automated phone payment system, provided by Invoice Cloud, allows you to check your account balance and make a payment anytime day or night.
When paying by phone, you will need to enter your 10-digit account number and the amount you wish to pay. Payments can be made via credit card, debit card, or electronic check. Just like with online bill pay, there is a $3.95 service charge for credit/debit payments and e-check payments phoned in. There is also a $0.75 surcharge per transaction when paying by phone.
The main benefit of paying by phone is being able to take care of your bill payment quickly without having to login online. Calling in a payment only takes a couple minutes. The phone payment line is available 24 hours a day, 7 days a week.
One thing to keep in mind with phoned in payments is that any payments made after 11 45pm may take 1-2 business days to post to your account Payments made before 11 45pm will post the next business day. So if you need payment to apply ASAP, try to call in before the 11 45pm cut-off.
Pay In Person
For customers who prefer face-to-face bill payment or need same day payment processing, paying your Cedar River water/sewer bill in person is an option. In-person payments can be made at the Cedar River District Office located at 18421 SE Petrovitsky Rd, Renton, WA 98058.
The district office is open Monday – Friday from 8 00am to 4 30pm excluding holidays. When paying your bill at the office you can pay with cash, check, money order, or credit/debit card. Make sure to bring your paper bill with you to reference your account number.
Cash payments will post to your account same day, as will any credit/debit payments made before 11:45am. Paying in person before the cut-off time guarantees your payment will process immediately so your account stays current.
For after-hours payments, a secure payment drop box is located on the left side of the driveway outside the district office. Payments left in the drop box before 8:00am will be processed that business day.
Paying By Mail
The final bill payment option offered by Cedar River is paying your water/sewer bill by mail. To pay by mail, simply send your payment in the envelope provided with your paper bill. Make sure your payment is mailed 5-7 business days before your due date to ensure it is received on time.
Mail your payment to:
Cedar River Water & Sewer District
PO Box 1040
Maple Valley, WA 98038
Payments should be sent with a check or money order made payable to Cedar River Water & Sewer District. Make sure to include the payment stub from your bill, write your account number on your check, and use the return envelope provided.
While paying by mail is one of the more old-fashioned options, it is still a viable choice for customers who prefer mailing in theirutilities payments each month. Just be conscious of mail delivery timeframes to avoid any late fees.
Payment Assistance Programs
For Cedar River customers who may be facing financial hardship and are unable to pay their water/sewer bill, there are some utility bill assistance programs available. The Washington Water Utility Assistance Program provides bill payment assistance to households in need. Customers can also contact Cedar River directly about payment plans or extensions during hardship.
Additional bill pay help resources can be found at:
- https://www.doh.wa.gov/CommunityandEnvironment/DrinkingWater/WaterSystemAssistance/CustomerAssistanceProgram
- https://www.needhelppayingbills.com/html/king_county_assistance_program.html
Cedar River wants to ensure all customers maintain access to essential water/sewer services, so be sure to inquire about assistance if you are struggling to pay your bill.
Make Paying Your Cedar River Bill Easy
As you can see, Cedar River offers their customers multiple different options for how to pay your utility bill. Whether you prefer the convenience of paying online, over the phone, or in person, paying your water and sewer bill can easily be fit into your schedule.
Sign up for monthly auto-payments to make bill pay a breeze. Or take advantage of being able to pay 24/7 by using the online payment portal or pay-by-phone line. Regardless of your preferred method, Cedar River provides various payment choices to satisfy customer needs and make paying your bill painless.
Stay on top of your account and avoid any late fees by paying your Cedar River water/sewer bill on time every month. Reach out to Cedar River if you have any other questions or need help with your bill payment.
Call Before You Dig
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