Dealing with medical bills can be stressful, Centra Health offers convenient online bill pay to check balances and make payments from the comfort of your home This guide covers everything you need to know about paying your Centra Health medical bills online,
Registering for Online Bill Pay
To start using the online bill pay system, you first need to register:
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Go to the Centra Health website
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Click on “Pay My Bill” and then “Pay Online.”
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Select “New User” and enter your account number.
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Fill in your personal details and create a username and password.
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Agree to the terms of use to complete registration.
Once registered, you can sign in anytime to view balances, make payments, set up recurring payments, and more.
Payment Options
Centra Health offers several payment options through the online bill pay system:
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Credit/debit card – Visa, Mastercard, Discover, American Express
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eCheck – Direct payments from your checking or savings account
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Automatic payments – Set up recurring payments to be made automatically
Have your payment information ready when you log in to quickly pay balances due.
Payment Plan Options
If you need help paying your full balance, Centra Health offers payment plans:
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Zero-interest installments – Break balance into equal payments over 6 months
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ClearBalance® – Zero-interest revolving line of credit with fixed monthly payments
Contact Centra Health to discuss enrollment and terms for extended payment plans.
Convenience Fees
While Centra Health doesn’t charge for eChecks, there are fees for other payment options:
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Credit/debit card – 3% processing fee per transaction
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Automatic payments – No fee for bank account, 3% fee for credit card
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Payment plans – No signup, membership, or transaction fees
eCheck payments help avoid extra convenience fees when paying online.
Payment Receipts and Records
You can view and download payment receipts within the online portal under “Payment History.” Receipts contain:
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Date, time, and confirmation number
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Payment method and account charged
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Total amount paid
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Account balance
Save or print receipts for your records.
Late Fees and Missed Payments
Pay bills on or before the due date to avoid late fees. Online payments process immediately, so you can pay right up to the deadline.
If you miss a payment, contact Centra Health ASAP to discuss options before further late fees or collections actions occur.
Managing Your Account
In addition to making payments, you can manage your Centra Health account online by:
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Updating personal and insurance information
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Viewing statements and bills
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Printing copies of bills and ID cards
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Estimating costs for services
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Sending secure messages to customer service
Check your account regularly to make sure details are current.
Customer Service and Support
If you need help with online bill pay, Centra Health customer service can assist via:
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Phone – Call 434-200-3777 or 877-908-8707
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Email – Email [email protected]
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In person – Visit the billing office
Contact them for registration help, payment issues, account questions, and any other billing needs.
Convenient Online Bill Management
Don’t waste time writing and mailing checks! Centra Health online bill pay allows you to easily view balances, make payments, set up recurring payments, enroll in payment plans, and more, all online. Sign up today to take control of your Centra Health medical bills and payment options.
Convenient & Secure Bill Payments
We recently upgraded our billing system to ensure that you have a simple, clear and convenient payment experience. Access your statements and make payments on our new secure website.
Changes you will notice:
- Choose your bill pay notification preference. Receive personalized emails, texts, notifications or paper statements. Select your preference at pay.centracare.com to personalize your notification experience.
- Quick Links will be visible in email or text messages so you can pay in three easy clicks.
- You can self-select payment plans that fit your needs.
- 24/7 secured and automated pay-by-phone service available at 888-291-2164.
- CentraCare paper statements will have a new look with clear payment instructions.
- Easy payment options include Visa, MasterCard, Discover (no American Express), debit card, ACH, Apple Pay and Google Pay.
How to pay your bill online
How do I pay my centra bill online?
Make an online payment using your MasterCard, VISA, DiscoverWir, American Express or debit card by selecting the Pay My Bill link. Pay by credit card using our automated phone system by calling the number on your statement. Mail your check or money order payable to Centra and include your account number.
What payment options does CentraCare offer?
You can self-select payment plans that fit your needs. 24/7 secured and automated pay-by-phone service available at 888-291-2164 . CentraCare paper statements will have a new look with clear payment instructions. Easy payment options include Visa, MasterCard, Discover (no American Express), debit card, ACH, Apple Pay and Google Pay.
How do I apply for financial assistance from Centra Health?
No application, no credit check, no annual fees, no prepayment penalties. Combine your family’s medical bills from Centra Health into one monthly payment. Easily add future balances from Centra Health. Financial Assistance. Please contact customer service at (434) 200-3777 or 877-908-8707 if you would like to apply for financial assistance.
What payment methods does centra accept?
For your convenience Centra accepts cash, personal check, money orders, Visa, Mastercard and Discover. Please call us if you anticipate problems paying your bill. Customer service representatives can discuss payment alternatives and financial assistance options.