Figuring out your account number, mailing checks, and remembering when to pay can make paying your water bill a pain. It’s easy for this simple task to get overlooked. Residents of Charlotte County, Florida, however, have a number of easy ways to complete this necessary task, thanks to the Utilities Department of the county. This article will talk about the different ways that people in Charlotte County can pay their water bill, such as online payments and automatic bank drafts.
Overview of Charlotte County Utilities
Charlotte County Utilities provides water and wastewater services to over 60,000 customers across Charlotte County, including the cities of Punta Gorda and Port Charlotte The utility is overseen by the Charlotte County Board of County Commissioners.
The utility serves more than 250 square miles, and every day they process about 180 million gallons of recycled water! Because they have so many customers, Charlotte County Utilities makes it easy for people and businesses to pay their monthly water and sewer bills.
Pay Online
The easiest and most convenient way to pay your Charlotte County water bill is online. The utility offers two online payment options through their third-party billing provider Billtrust.
The first option is Quick Pay, which allows you to make one-time payments by credit card, debit card, or e-check without having to sign up for an account. While convenient, Quick Pay does charge a $3.95 transaction fee.
The better online option is to sign up for eBill through Billtrust. With eBill, you can get your bill, look it over, and pay it online without having to pay any fees. You can choose to make one-time payments or set up automatic payments from your checking account or credit card with eBill. eBill also allows you to go paperless with online bill delivery. Payments made through eBill are posted the next business day.
To get started with eBill, simply visit the utility’s website and click on the “Pay Online” link, which will walk you through the enrollment process. Once signed up, you can log in anytime to view or pay your bill.
Pay by Phone
Charlotte County Utilities also offers an automated pay-by-phone system through Billtrust. To use this option, call the utility department at 941-764-4300 and select option #1, or dial 1-855-288-9286. You’ll need to enter your account number and can choose to pay by credit card, debit card, or checking account. Like Quick Pay, phone payments incur a $3.95 convenience fee per transaction.
Pay by Mail
If you prefer to mail in a traditional paper check or money order, you can send your payment to:
Charlotte County Utilities
P.O. Box 516000
Punta Gorda, FL 33951-6000
Be sure to include your account number on the check and include your payment stub in the envelope. Allow 5-7 business days for mailed payments to be processed and avoid any late fees. This payment method incurs no convenience fees.
Pay in Person
You can drop off your water bill payment in-person at one of Charlotte County’s payment drop boxes, located at:
- West County Annex – 6868 San Casa Dr., Englewood
- Murdock Administration Center – 18500 Murdock Circle, Port Charlotte
- Charlotte County East Port Environmental Campus – 25550 Harborview Rd., Port Charlotte
Payments left in the drop boxes before 12 p.m. on business days will be processed same-day. You can also pay in-person at the Customer Payment Center at the Murdock Administration Building, open Monday-Friday from 9am-4pm (except holidays). The in-person options allow you to pay by cash, check, money order, or credit/debit card with no fees.
Automatic Bank Draft
For hands-free bill payment, enroll in Charlotte County’s automatic bank draft program. This authorizes the utility to automatically withdraw the amount due each month from your checking or savings account.
To enroll, complete and submit the Automatic Bank Draft Authorization form available on the utility department’s website. The form allows you to select the account you want drafted and the date you want the payments withdrawn each month. You can cancel or change your automatic draft at any time by submitting the cancellation form.
Automatic bank draft ensures you never miss a payment deadline or accrue late fees again!
Partnered Financial Institutions
Many banks and credit unions enable customers to pay bills through their online banking and mobile apps. Charlotte County Utilities partners with financial institutions that use CheckFree, Metavante, and other billing e-services. Contact your bank to see if they allow online payments to the utility through your account.
Which Payment Method is Best?
With so many payment options, which method for paying your Charlotte County water bill works best? Here’s a quick rundown of the pros and cons of each:
- Online – Convenient and free with eBill enrollment; avoid late fees with auto-pay
- Phone – Quick but incurs transaction fees
- Mail – Free but can take time to process; risk of late fees
- In-Person – Same-day processing; ability to pay in cash
- Bank Draft – Set it and forget it; no late payments
Evaluate your payment preferences and needs to decide which option is right for you. Responsible utility customers make paying their water bill on time each month a priority. Charlotte County’s payment solutions make it easier than ever to take care of this essential chore. Reach out to Charlotte County Utilities if you have any questions about setting up payments.
Avoid Late Fees and Service Disruption
One of the biggest perks of automating your utility payments is avoiding late fees, which Charlotte County charges if payment is received after the due date. Late fees are 1.5% of the delinquent balance.
More importantly, paying your water bill on time avoids service disruption, which occurs if a bill is more than 30 days past due. Make paying your water bill on time each month a priority to avoid penalties and keep your services running smoothly.
Review your monthly bill closely and reach out to Charlotte County Utilities right away if you notice any discrepancies or issues with your account and they can help resolve them. Reliable water and sewer services are vital for every home and business – keep your account in good standing by paying on time and exploring the convenient payment options available through Charlotte County Utilities. Simplify your monthly bills and stay flowin’!
Set Up Recurring Payments
Use the online bill portal without convenience fees to set up recurring payments, make a one-time payment or pay using a bank account. With an account, you can also view your bill, check payment history and more.
Don’t have an account? Click “Register” in the lower right of the login window to create an account.
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Step Mail your information to:
City of Charlotte P.O. Box 1316 Charlotte, N.C. 28201
- Make a one-time KUBRA EZ-PAY payment using your bank account, ATM, debit card, Mastercard, Visa, Discover or Diners card (convenience fees apply*).
- A $1.10 fee is charged by KUBRA EZ-PAY per transaction up to $999.99 within 26 days.
- For payments totaling more than $999.99 within 26 days, a $55 convenience fee will be charged by KUBRA EZ-PAY.
There are several options for paying your bill in person:
Government Service Center
Open 8 a.m. to 5 p.m. Monday through Friday.
Pay with cash, check, Visa, Mastercard, debit card or Diners card.
Pay by check or money order only.
- Include the bottom portion of your utility bill.
- Make the check or money order payable to the City of Charlotte.
Visit KUBRA EZ-PAY to find an authorized payment location near you and to get the necessary barcode to download to your phone or print out.
- Please have your account number and ZIP code ready.
- Each barcode is specific to each payment location and is reusable.
- Payments made before 5 p.m. are posted the same day, seven days a week.
- A $1.49 fee is charged by KUBRA EZ-PAY per individual transaction.
Complete this form to authorize Charlotte Water to set up payment drafts from your bank account.
Customers experiencing financial hardships can seek assistance from one of Charlotte Water’s assistance programs.
Find answers to frequently asked questions related to managing your water service.
Find answers to frequently asked questions related to the online portal and paying in person.
View example water bills in the following languages:
Why does Charlotte County pay the highest water bill?
FAQ
What number do I call to pay my Charlotte Water bill?
Where can I pay my water bill in Port Charlotte, Florida?
Why am I not receiving a water bill?
Who is the electricity company in Port Charlotte?
How do I pay my Charlotte water bill?
You will need the Utility Account Number and the Service Address “Street Number” located on the Charlotte Water bill you want to pay. A fee of $1.10 is charged by KUBRA EZ-PAY for this service. KUBRA EZ-PAY is the fastest way to make a payment. Payments made before 5:00 pm (ET) Sunday-Friday are posted the same day.
How do I pay my Charlotte County utility bill?
Charlotte County Utilities does not receive any portion of this fee. Pay online By calling 941.764.4300 and selecting #1, or calling 1.855.288.9286, you can check your balance due and pay your bill with a VISA, MasterCard, Discover card, or your checking account using a touch-tone phone. This service is available 24 hours a day, 7 days a week.
Does Charlotte County utilities offer online billing & payment services?
Most banks and credit unions have partnered with financial management services to offer online billing and payment features. Charlotte County Utilities is partnered with CheckFree, FISERV, Metavante and FIS. Contact your bank or credit union to determine if they participate. Please be sure to use your account number as shown on your bill.
Does Charlotte County Utilities accept checks?
Charlotte County Utilities is partnered with CheckFree, FISERV, Metavante and FIS. Contact your bank or credit union to determine if they participate. Please be sure to use your account number as shown on your bill. Please DO NOT send cash through the mail. We reserve the right to present your check electronically for payment by your bank.