How to Pay Your Chelco Bill Quickly and Easily Over the Phone

When it comes time to pay your monthly electric bill to Choctawhatchee Electric Cooperative (Chelco), you want the process to be as quick and painless as possible. Mailing in a check or logging into your account to pay online can take time. For fast and convenient bill payment, Chelco offers the option to pay by phone.

Paying over the phone only takes a few minutes and your payment will be processed almost instantly. If you frequently find yourself scrambling to pay your bill on time or just want a fast payment option, paying by phone is the way to go.

In this comprehensive guide, we’ll cover everything you need to know to pay your Chelco electric bill by phone including:

• The phone number to call to pay your Chelco bill
• Payment information you need to have ready
• Available payment methods when paying by phone
• What to expect after making a phone payment
• Tips for quick and easy phone payments

Let’s get started!

What’s the Phone Number to Pay My Chelco Bill?

To pay your Chelco bill over the phone, you simply need to call 1-800-342-0990. This toll free number will connect you directly with the Chelco customer service team.

Alternatively, you can call 1-850-892-2111. This is the local customer service line for Chelco

Both numbers are available Monday through Friday from 7:30am to 4:00pm. When you call outside of these hours, you’ll get an automated system that can also take your payment over the phone.

What Information Do I Need to Make a Phone Payment?

Before calling to pay your Chelco bill, make sure you have the following information ready:

• Your 10-digit Chelco account number
• The exact service address where you receive electric service
• Payment amount due
• Credit/debit card information if paying by card

Having this information ready will allow the payment process to go smoothly and quickly. The customer service agent will just need to verify your account details and then can process your payment.

What Payment Methods Can I Use to Pay My Chelco Bill by Phone?

Chelco offers a few different payment method options when you pay your electric bill by phone:

• Credit or debit card – Visa, Mastercard, American Express and Discover cards are accepted. There is a $2.50 convenience fee per $500 increment when paying by card over the phone.

• Electronic check – Provide your checking account number and routing number to pay directly from your bank account. No fees apply.

• Cash – You can pay with cash by visiting a local Chelco office in person instead of calling.

Paying by debit/credit card or electronic check are the easiest options since you can process the full payment during your phone call without having to go into an office.

What Happens After I Pay My Chelco Bill by Phone?

The great thing about paying your Chelco bill by phone is that your payment is processed almost instantaneously. As soon as you complete the payment process with the customer service rep, your account will be updated with the payment.

You will receive an email or mail confirmation with your payment details within a few days for your records. But you don’t have to wait for processing or approval like you would with other payment methods.

Tips for Fast Chelco Phone Payments

Paying your electric bill by phone is quick and straightforward. Use these tips for the fastest service when you call to pay your Chelco bill:

• Have all your payment information handy before you call to prevent delays looking up account details.

• Call early in the day or later in the afternoon to avoid long wait times during peak hours.

• Save the Chelco payment number in your phone to make it easy to access when needed.

• Set a reminder on your calendar to call in your payment each month.

• Double check your payment amount before confirming it with the agent.

Paying bills isn’t exactly fun, but it has to be done. Hopefully this guide provided everything you need to easily pay your Chelco electric bill over the phone. With the instant payment processing, it can save you time and hassle each month.

So next time your Chelco bill comes due, grab your account number, credit card, and phone. Dial 1-800-342-0990, take a few minutes to make your payment, and cross that task off your to-do list!