How to Pay Your City of Canby Utility Bill

Paying your utility bill to the City of Canby is an important responsibility as a resident. The city offers several convenient payment options to fit your needs. This article will provide a comprehensive guide on the available payment methods tips for avoiding late fees and setting up automatic payments.

Overview of Payment Options

The City of Canby provides both online and offline payment options for your utility bill. Here is a quick overview of the available methods

  • Online Payments – You can pay your bill conveniently on the city’s website. The online payment portal accepts credit cards and e-checks.

  • Auto Pay – Set up automatic payments from your bank account or credit card so your bill gets paid on time without any effort.

  • Pay by Mail – Mail your payment to the city’s PO Box with your remittance slip. Make sure to allow enough mailing time.

  • Drop Box – The city has a drive-through drop box available 24/7 to drop off payments.

  • Pay by Phone: You can use a credit or debit card to pay over the phone by calling the city’s utility billing office during business hours.

  • Pay in Person: You can pay your bill in person with cash, check, or credit card at the city’s office during business hours.

Paying Online

Paying your City of Canby utility bill online is the most popular option for many residents due to its convenience. Here are some tips for paying online:

  • Go to the city’s website and click on the “Pay Your Bill” link. This will take you to the online payment portal.

  • Make sure to have your account number handy to log in or set up an account. Your account number is on your monthly bill.

  • The online portal accepts Visa, MasterCard, Discover and American Express credit and debit cards. You can also pay directly from your checking account with an e-check.

  • Save your payment information to make future online payments even faster.

  • You can see your balance due, payment history, and download electronic bills.

  • Online payments can be made 24/7 and will post to your account immediately.

Setting Up Auto Pay

The most hassle-free way to avoid late fees is to enroll in auto pay for your City of Canby utility bill. Here’s how to set it up:

  • On the city’s website, download the Authorization for Automatic Payment Withdrawal Form.

  • Fill out the form with your account information and preferred payment method. You can choose between bank account withdrawal or credit/debit card.

  • Attach a voided check if using your checking account.

  • Return the completed form to the city’s utility billing office by mail, email or fax.

  • Your bill will now be paid automatically each month on the due date using your chosen method.

  • If you need to update your payment information later on, just fill out an updated form.

  • You can cancel auto pay anytime by submitting a request in writing to the city utility office.

Going paperless with e-bills is a great way to go green and stay organized. When you pay online or use auto pay, you can opt-in to receive electronic statements rather than paper bills in the mail.

Avoiding Late Fees

To avoid getting hit with late fees on your City of Canby utility bill, make sure to observe the monthly due date. Here are some tips:

  • Mark your due date on your calendar so you remember to pay on time each month.

  • Enroll in auto pay as mentioned above to prevent ever missing a payment.

  • If mailing your payment, allow 7-10 days for it to reach the city’s PO Box.

  • Pay a few days early online to ensure your payment processes by the due date.

  • Call the city immediately if you anticipate a delay in payment to see if arrangements can be made to avoid late fees.

  • Late fees are 10% of the overdue balance, up to $50 maximum per month.

  • If you receive a shut off notice for non-payment, pay immediately to avoid service interruption.

Payment Assistance Programs

If you are struggling financially, the City of Canby does offer programs to help qualified residents pay their utility bills, including:

  • Payment arrangements – Set up a delayed payment plan with the city to pay over time.

  • One-time assistance – Programs providing a credit on bills, administered through local non-profits.

  • Utility discount rates – Reduced electric rates for low-income seniors and disabled customers.

  • Medical certificate – Delay shut off due to medical circumstances.

Contact the city’s utility billing office to learn more about assistance programs and eligibility requirements. No one should go without vital utilities like water, sewer and electricity due to lack of funds.

In Summary

City Of Canby Bill Pay

Questions about your City of Canby’s Sewer and Street/Park Maintenance Utility Bill?

Contact the FINANCE DEPARTMENT – Utilty Billing Department

Sewer And Street Maintenance Fees: The Finance Departments Utility Billing Clerk provides billing and collections for the City sewer service and street maintenance fee. Utility bills are mailed out on the last business day of the month and are due by 20th of the following month.

Information about Online Bill Pay for City Utilities


Who provides electricity to Canby, Oregon?

Power Source The Bonneville Power Administration (BPA) provides Canby Utility at-cost wholesale power. Energy is delivered to the substations by PGE’s 57kV looped transmission system. Canby Utility is a municipally-owned, public power entity that operates independent of, and in collaboration with, the City of Canby.

How much is the average water bill in Oregon?

States With Highest Water Prices Oregon ranks third with an average water bill of $76 per month.

What is the phone number for the city of Canby?

Please complete the form below to send us a non-emergency question or comment. Requests are not monitored on a 24/7 basis and will be addressed during normal business hours. Should you need immediate assistance, you can call after hours non-emergency at 503-655-8211.

How do I contact Canby utility?

Canby Utility Make Your Payment Electric Rates & Fees Water Rates & Fees Agendas & Minutes Contact Us Board Member Login Main Office 1265 Southeast 3rd Avenue Canby, OR 97013 Main Office Directions Shop Address 1265 Southeast 3rd Avenue Canby, OR 97013 Shop Directions Mailing Address PO Box 1070 Canby, OR 97013 Office Hours Monday through Thursday

How do I pay my Canby utility bill?

Canby Utility offers several ways to pay your bill. Choose the one best for you: Set up automatic payment from your checking account. Return a voided check along with the completed form to Canby Utility for processing. View the Authorization for Automatic Payment Withdrawal Form (PDF). Set up automatic payment from your credit or debit card.

What services does the city of Canby provide?

The City of Canby provides billing and collection administration for the City Sewer Service and the Street Maintenance Fee. Electric and water services are provided and billed by Canby Utility at 503-266-1156 or Xpress Bill Pay, the City’s online payment processor is having intermittent slowness on the payment site.

Who is Canby utility?

Canby Utility is a customer-owned utility that was established in 1970 as an independent subdivision of the City of Canby. Our mission is to efficiently provide you with hometown electric and water service at reasonable, stable prices with a balanced, flexible approach to environmental and future needs.

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