Living in Chubbuck, Idaho provides residents with essential services like power water sewer and trash provided by the city. As a resident, you are responsible for paying your Chubbuck utility bill each month to the City of Chubbuck for these services. The city offers various payment options to make it quick and easy to pay your utility bill on time.
This guide will walk through the different ways you can pay your Chubbuck utility bill, tips to avoid late fees, setting up automatic payments, and answers to frequently asked questions Read on to learn the easiest ways to pay your Chubbuck utility bill and manage your account
Overview of Chubbuck Utility Services
The City of Chubbuck provides the following utility services to residents and businesses:
- Electricity
- Natural gas
- Water
- Sewer
- Sanitation/trash removal
Customers receive a monthly utility bill statement with charges for the services used. Utility bills must be paid by the due date printed on the statement to avoid late fees.
The City of Chubbuck offers flexible payment options to make it convenient for customers to pay their utility bills on time:
- Online payments
- Phone payments
- In person at City Hall
- By mail
- Auto-pay bank deductions
- Drop box payments
Read on for more details on utilizing these payment methods for your Chubbuck utility bill.
Benefits of Paying Your Bill Online
The fastest and most convenient way for most customers to pay their Chubbuck utility bill is online through the city’s website. Here are some of the major benefits of paying online:
- Fast payments take just minutes
- Available 24/7 – pay anytime night or day
- Avoid driving to City Hall to pay in person
- Payment tracking and confirmations
- Auto-pay options to set up recurring payments
- Secure encrypted transactions
- Save money on stamps by not mailing payments
With online payments just a click away, you can easily log in and pay your bill anytime from your computer or mobile device.
How to Pay Your Chubbuck Utility Bill Online
Follow these simple steps to pay your City of Chubbuck utility bill online:
- Visit the City of Chubbuck online utility payment website
- Click on the “Pay Now” button
- Enter your 10-digit utility account number
- Select the amount to pay
- Enter your credit card or bank account information
- Verify payment details and submit
- Receive payment confirmation
The online payment system is fast, easy, and secure. You’ll receive a confirmation email and the payment will be instantly applied to your utility account.
Other Ways to Pay Your Chubbuck Utility Bill
In addition to convenient online payments, the City of Chubbuck offers other ways to pay your utility services bill:
-
By Phone – Call the automated phone payment system to pay by credit card using your account number.
-
In Person – Visit Chubbuck City Hall and pay by cash, check or credit card.
-
By Mail – Mail a check or money order with your payment stub in the envelope provided.
-
Drop Box – Place your payment in the secure drop box at City Hall or their drive-thru box.
-
Auto-pay – Set up automatic monthly payments from your bank account on your due date.
The city aims to provide options to fit every customer’s payment preferences. Consider enrolling in auto-pay to guarantee your bill gets paid on time each month.
Tips to Avoid Late Fees
To avoid additional late payment fees, make sure to pay your Chubbuck utility bill by the due date listed on your statement. The city provides email and text alerts when your bill is ready and due. You can also avoid late fees by:
- Enrolling in automatic payments
- Paying a few days early to account for processing time
- Setting calendar reminders for your due date each month
- Going paperless to receive electronic statements
- Checking your account balance online frequently
Setting payment reminders and paying online are easy ways to never miss a utility payment and avoid those pesky late fees. Make your payment routine stress-free.
Setting Up Automatic Payments
For maximum convenience, consider enrolling in automatic monthly payments for paying your Chubbuck utility bill. This automatically deducts the amount due from your bank account each month.
To set up automatic payments:
- Log into your online utility account
- Under “My profile”, click on AutoPay Accounts
- Choose your payment account
- Check the authorization box and submit
Once enrolled, you don’t have to worry about missing a payment or logging in to pay each month. Payments will be made automatically on your due date.
Frequently Asked Questions
Do you have additional questions about paying your utility bill to the City of Chubbuck? Here are answers to some commonly asked questions:
What payment methods can I use online?
You can pay your Chubbuck utility bill online using Visa, Mastercard, American Express, Discover, debit card or checking account.
When is my utility bill due?
Chubbuck utility bills must be paid by the due date printed on your monthly statement, which is usually around the 20th of the month.
Is there a fee for paying online?
No, there are no fees for paying your utility bill online through the City of Chubbuck system using debit card, credit card or bank account.
Can I set up text/email reminders?
Yes, you can opt into text and email reminders for when your bill is ready and when payment is due by managing your account notifications online.
What do I do if I lost my bill?
If you lost your paper bill, you can view your monthly statement and account balance online or call the utility department to have a copy sent to you.
How can I check my payment history?
You can see your full payment history for the past 6 months by logging into your online account at the City of Chubbuck utility payment website.
Conveniently Manage Your Account Online
The City of Chubbuck provides an online self-service customer portal to access your account anytime. On the online utility website you can:
- Pay your bill online
- View monthly statements
- Sign up for paperless billing
- Check your balance
- See payment history
- Set up automatic payments
- Update your contact information
- And more!
Log in or sign up for an account on the City of Chubbuck website to take advantage of the many features for simplifying utility payments.
Paying Your Chubbuck Utility Bill
As a resident of Chubbuck, Idaho, paying your monthly electric, water, sewer and trash utility bills is an important task. The City of Chubbuck offers fast and easy online payments to simplify the process.
Follow this guide to understand the many options to pay your Chubbuck utility bill on time and avoid late fees. Paying online provides a quick, convenient way to manage your city utility account. Be sure to take advantage of auto-pay and paperless billing to maximize convenience. Remember, keeping up with utility payments means uninterrupted services!
Chubbuck Backflow Prevention Program
Below are
some pointers that can help you save water and money; Fix running toilets: Save up to 200 gallons a day Use the shower: Save up to 60 gallons a day Wash full loads of laundry: Save 42 gallons per load Turn off unused taps: Save 2 gallons per minute Use efficient appliances: Cut water use by up to 30% Water your lawn or garden during the cool morning hours As you can see, there are numerous relatively easy ways to conserve water and save money. For more suggestions and ideas or to get a listing of water saving appliances and products, visit the Environmental Protection Agency’s WaterSense web site.
Water, sewer and sanitation services are provided by the City and they are billed to you on one bill that is sent the last week of each month and are past due after the fifteenth (15th) of the following month. The residential billing rates are listed in the chart below.
| Water Service Base Rate | $29.11+ *Usage |
| Wastewater Service Base Rate | $63.35 |
| Sanitation Service Base Rate: | $18.44 |
| Monthly Base Rate: | $110.90 |
*Water Base Rate +$1.40 per 1,000 gallons metered usage. Deposit required to start services
January 2 – First day to apply for current year Homeowner’s Exemption or Circuit Breaker Benefits.
April 15 – Last day to apply for current year Homeowner’s Exemption or Circuit Breaker Benefits.
If you have a question or concern about your utility bill, email Utility Billing at [email protected] or call the Utility Billing Office at (208) 417-7175.
| VARIABLE MONTHLY UTILITY RATES | |
|---|---|
| Additional Residential Sanitation Cart Rate | + $11.84 per cart |
| Fort Hall Irrigation | $16.10 (Subject to location) |
| Optional Recycle Cart Rate | + $5.00 per cart |
| After Hour Service Fee | + $25.00 |
| Delinquency Fee* | + 5% of the Outstanding Balance. Applied on the 16th of each month |
| Shut Off Fee | $50 applied on the second Wednesday of each month for accounts that are two months behind in payments. |
| Financial Return Fee | $30.00 |
*For payments received after the 15th of the month.
If you have a question or concern about your utility bill, email Utility Billing at [email protected] or call the Utility Billing Office at (208) 417-7175.
Base Rate: $29.11 plus $1.44 for each thousand (1,000) gallons of water used.
A deposit is required for all new service accounts. This deposit covers all three services offered by the City. Due to the fact that each individual’s or family’s water usage is unique, it is not possible to provide an average billing for a given residence in advance.
Water usage is metered for each residence within City limits. The majority of the residences in the City have electronic meters and will be billed for water usage on a month-by-month basis.
The Water Department has trained staff on duty Monday through Friday during regular office hours if you need your water service turned on or off for any reason including repairs. If you have an after hours emergency, contact the Chubbuck Police Department at 237-7172 and a trained staff member will assist you.
It is a misdemeanor, punishable by a $300 fine or six months in jail, to turn on, off or otherwise tamper with the City’s water meters. For safety reasons, only trained staff will be allowed access to your meter vaults. Please notify the Water Department if the lid on your water vault is not securely shut as this may be a safety hazard to children and pets. If the lid to the water meter vault on your property is damaged, please notify the Water Department as a faulty lid could result in pipes freezing and possibly rupturing. Please take care when mowing or trimming around water meter vaults to avoid damaging the lid.
Base Rate: $18.44 plus $11.84 per additional sanitation cart.
Residential pickup of garbage is provided once per week. See Streets and Sanitation for more information and to determine what day collection is made at your residence.
Your sanitation cart should be put out no sooner than twelve (12) hours before collection date. Collection times will vary from week to week, so ensure your cart is out before 7:00 am on collection date. Sanitation carts must be placed in the roadway near the curb with the wheels and handle pointing away from the roadway.
If your cart is overflowing, or inaccessible due to obstructions such as cars parked too closely, it will not be collected. If a person just has extra garbage and they want an additional empty some time during the week they can call and we will go empty their cart. The City offers a return service for $8.66. This amount will be be added to your utility statement.
The Sanitation Department has determined the following refuse to be unacceptable due to either ecological impact concern or weight that may potentially damage collection vehicles:
Prohibited Waste
- Building materials
- Rocks
- Concrete
- Tires
- Chemicals
- Paint
- Other hazardous materials.
If you place any of the listed items in your collection cart, it will not be collected. Trash that is too large to be placed in the cart or that is left outside the cart will not be collected. It is your responsibility to dispose of refuse that the City has determined to be unacceptable at the Bannock County Landfill 1500 N. Fort Hall Mine Rd. 208-236-0607.
Base Rate: $5.00 / month plus $5.00 per additional recycle cart.
The City of Chubbuck offers recycling services to any resident who wishes to participate. Participation is voluntary. For program information or to signup click the button below.
Consumer Confidence Report
The City of Chubbuck is pleased to present the 2023 Annual Water Quality Report (Consumer Confidence Report) as required by the Safe Drinking Water Act (SDWA). This report is designed to provide details about where your water comes from, what it contains, and how it compares to standards set by regulatory agencies.
Paper copies can be obtained from the City of Chubbuck Public Works Department located at 5160 Yellowstone, Chubbuck Idaho or by calling 208-237-2430.
Cameron Lusk Water/Wastewater Operations Manager Phone: 208.237.2430 Ext. 145 Email: [email protected]
Scott Baker Water/Wastewater Distribution & Collections Manager Phone: 208.237.2430 Ext. 167 Email: [email protected]