If you’re an Opelika Power Services customer, paying your monthly electric bill promptly is important to avoid late fees and service interruptions. The easiest and most convenient way for most customers to pay their bill is online through Opelika Power Services’ online payment system, SmartHub.
In this article, I’ll outline the quick 5 step process to pay your Opelika Power bill online through SmartHub. It only takes a few minutes to log in and submit payment each month.
Step 1: Create a SmartHub Account
First you’ll need to create a free SmartHub account if you don’t already have one. SmartHub allows Opelika Power customers to manage their account view bill history, make payments, report outages, and more.
To create your SmartHub account, visit opelika-al.gov and click on the “SmartHub Login” button. Follow the prompts to enter your account information and create a username and password.
Step 2: Log In to Your SmartHub Account
Once your SmartHub account is created, visit the Opelika Power Services website again and click the SmartHub Login button.
Enter your newly created SmartHub username and password. This will take you to your SmartHub account homepage.
Step 3: Select Pay Bill
After logging in to SmartHub, look for and select the “Pay Bill” option. This will bring up your current Opelika Power bill with the account number, service address, and amount due.
Carefully review all the details to ensure they are correct before proceeding.
Step 4: Enter Payment Details
With your account information verified, it’s time to enter your payment. SmartHub allows you to pay your Opelika Power bill with a credit card, debit card, or electronic check.
Enter all the required payment details – card number, expiration date, CVV code, etc accurately. You can choose to store your payment method to streamline future transactions.
Step 5: Review and Submit Payment
The final step is to review everything carefully before submitting your electric bill payment. Double check the account, balance, and payment details to confirm all is correct.
Once verified, click Submit Payment. You will see a confirmation screen and receive a confirmation email after your payment is processed by Opelika Power.
And that’s it! By following those 5 simple steps you can pay your Opelika Power Services electric bill conveniently online in just a few quick minutes each month.
Benefits of Paying Your Bill Online
Paying your Opelika Power bill through SmartHub offers a number of benefits including:
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Convenience – Pay anytime, anywhere with an internet connection
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Speed – Takes just minutes to log in and submit payment
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Payment tracking – Payment history all in one place for your records
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Paperless billing – Reduce clutter and waste with paperless billing
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Account management – Update account and contact information through SmartHub
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Auto-pay – Set up recurring automatic payments so you never miss a bill
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Payment receipts – Receive email confirmation and retain records of payment
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Budgeting – View energy usage to make informed decisions and budget
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Outage reporting – Quickly notify Opelika Power of any service interruptions
Other Ways to Pay Your Opelika Power Bill
In addition to the fast and easy online option through SmartHub, Opelika Power does offer other ways to pay your electric bill:
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By phone – Call 334-705-5170 to pay over the phone using a card or electronic check
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By mail – Send a check or money order made out to Opelika Power Services along with your bill stub
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In person – Visit Opelika Power Services at 600 Fox Run Parkway to pay by cash, check or card
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Drop box – Use the drive-thru drop box at Opelika Power to drop off payment after hours
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Auto-pay – Enroll in auto-pay to have your bill automatically deducted from your bank account each month
No matter which option you choose, be sure to pay your Opelika Power bill by the due date listed to avoid any late fees or disruption to your electric service. Contact Opelika Power Services if you have any other questions about your account or billing – they are available at 334-705-5170.
Frequently Asked Questions About Opelika Power Bill Pay
Here are answers to some common questions customers have about paying their Opelika Power Services electric bill:
What are the due dates for Opelika Power bills?
- Bills are due within 21 days of the billing date printed on your monthly statement.
What are the late payment fees and policies?
- A 5% late fee is applied to past due balances. Service may be disconnected if a bill is more than 60 days overdue.
What payment methods does Opelika Power accept?
- They accept credit/debit cards, electronic checks, cash, money orders, and checks through all payment channels.
Is there a fee for paying my bill online?
- No, Opelika Power does not charge any fees for online payments through SmartHub.
How long does it take for my online payment to process?
- Online payments are typically processed within 1-2 business days.
Can I see my past electric bills and payment history online?
- Yes, your SmartHub account shows bills and payment history for the past 24 months.
What do I do if I’m having trouble paying my bill?
- Contact Opelika Power as soon as possible to discuss payment plan options and avoid disruption of electric service.
How can I check on a power outage in my area?
- Log in to your SmartHub account and select “Outage Map” to see reported outages near you.
