How To Pay Your City of Clinton Utility Bill: A Complete Guide

Living in Clinton comes with the responsibility of paying your monthly utility bill to the city for services like water, sewer, trash pickup and more The City of Clinton offers residents several convenient payment options to pay utility bills on time each month This comprehensive guide will overview everything Clinton residents need to know about paying city utility bills, including

• What’s included on the utility bill
• Available payment methods
• Due dates and late fees
• Setting up automatic payments
• Payment assistance programs
• Troubleshooting problems

Follow this utility bill payment guide to avoid any disruption to your essential city services.

What’s On the Clinton Utility Bill?

The monthly utility bill you receive from the City of Clinton includes charges for:

• Water usage based on meter readings
• Wastewater treatment fees
• Trash and recycling pickup fees
• Any past due balance or late payment penalties

Carefully review the charges each month to ensure they accurately reflect your household’s usage and services. Contact the utility billing department immediately if you notice any incorrect or suspicious charges.

Payment Options Offered in Clinton

The City of Clinton provides residents with several convenient ways to pay utility bills

Pay Online

The online payment system allows payment by credit/debit card or e-check You can also set up autopay

Pay by Mail

Send a check or money order to City of Clinton Utility Billing, 611 S. 3rd Street, Clinton, IA 52732.

Pay In Person

You can pay at City Hall’s utility billing office during business hours with cash, check, or credit card.

Drop Box

Use the drop box across the street from City Hall to send money or checks.

AutoPay

Fill out a paper form to authorize recurring automatic bank account withdrawals on due dates.

Review these options and choose the most convenient method for you. Many residents utilize autopay or online payments for simplicity.

Utility Bill Due Dates and Late Fees

City of Clinton utility bills have firm due dates on the 20th of each month. Payments received after the 20th will incur late fees.

Here are key penalty dates to avoid:

• Due Date: 20th of Month
• Late Fee Assessed: $10 on 21st
• Shutoff Notice Mailed: 25th
• Disconnection Date: Next month

Pay your bill in full by the 20th to avoid any penalties. Mark your calendar with reminders to help avoid missed due dates.

Setting Up Automatic Payments

Signing up for autopay through the City of Clinton ensures you never miss a payment deadline. Here’s how to do it:

1. Download the ACH authorization form from the city website.
2. Complete the form with your account details and sign it.
3. Attach a voided check.
4. Mail everything to the Clinton utility billing office.

Your bill will now be paid automatically on its due date each month directly from your bank account. Log into the online portal if you prefer to store card information for recurring payments.

Assistance Programs for Paying Bills

If you are struggling financially and unable to pay your Clinton utility bill in full, assistance options may include:

• Payment plans – Contact billing to arrange installment payments.
• LIHEAP – Provides aid for utility bills if qualified.
• Churches/non-profits – Some offer utility bill grants or loans.
• Budget billing – Pay a fixed monthly amount.

Explore these or other resources if you are unable to pay your bill to avoid disconnection of service.

Troubleshooting Problems with Paying

Here are some common utility bill payment issues and solutions:

Wrong amount deducted – Contact billing if your automatic payment or online amount withdrawn was incorrect.

AutoPay not working – Confirm your account number was entered properly on the ACH form. Also verify your linked bank account has sufficient funds.

Late fee errors – If you paid on time but were still charged a late fee, call to have the error corrected and fee removed.

Can’t create online account – Use forgot password function or call billing to unlock your account.

Disconnect notice after payment – Mailed check payments take days to process, so pay online or in-person to avoid shutoff.

Lost paper check – Notify your bank to place a stop payment and issue a new check. Inform the city billing office of the delay.

Key Takeaways for Paying Clinton Utility Bills

Follow these tips and best practices for successful on-time payment of your City of Clinton utility bill:

• Carefully review monthly charges for accuracy.
• Pay the total amount due by the 20th of each month to avoid penalties.
• Consider enrolling in automatic payments for simplicity.
• Contact utility billing staff if any payment issues occur.
• Seek assistance early if unable to pay bill in full.
• Update your contact and account information if it changes.

Staying on top of paying your Clinton utility bill ensures your essential services like water, sewer and garbage collection continue uninterrupted. Reach out to the city utility billing department with any other payment questions.

About City of Clinton Utility Services

While we focused on the payment process in this guide, let’s briefly summarize what your utility payments help support in Clinton:

• Water treatment and distribution
• Wastewater collection and treatment
• Stormwater management
• Weekly trash, recycling and yard waste pickup
• Future infrastructure and facility upgrades

The public works department works diligently to provide these utilities that are so vital to the health, cleanliness and livability of Clinton. Paying your bill on time helps keep these essential services reliably functioning. Contact the appropriate city department if you experience any problems with your water, sewer or garbage services.