A Comprehensive Guide to Paying Your City of Corsicana Utility Bill

Paying your monthly utility bill to the City of Corsicana is an important responsibility as a resident The city offers a variety of convenient payment options to meet the needs of all customers. This comprehensive guide will walk you through how to pay your Corsicana utility bill online, by mail, auto pay, and more

Overview of Payment Options

You can pay your monthly bills for water, sewer, garbage, and other city services in Corsicana in a number of ways, including online and in person. The following list shows all the ways you can pay your utility bill:

• Online Payments – Pay instantly on the city’s website anytime using credit/debit cards or electronic check.

• Auto Pay – Set up recurring automatic payments from your bank account or credit card

• Pay by Mail – Mail in a check or money order with your payment stub.

• Drive-Thru Kiosk – Drop off check or cash payments at the drive-thru kiosk.

• In Person – Visit the Utility Billing office to pay by cash, check or card.

• By Phone: To pay by phone, call the Utility Billing office during business hours.

• Drop Box – Use the drop box at the Utility Billing office to drop off payments.

Paying Your Bill Online

Paying online through the City of Corsicana’s website is the fastest and most convenient way for most customers. Here are some tips for paying your utility bill online:

• Go to the city’s website and click on the “Pay My Bill” link. This will direct you to the payment portal.

• You’ll need your account number and PIN handy to log in. Both can be found on your monthly paper statement.

• The online payment system accepts Visa, Mastercard, American Express, and Discover credit/debit cards. You can also pay via electronic check.

• Save your payment info to simplify future online payments.

• View your balance, payment history, and access electronic statements.

• Online payments post instantly 24/7.

Setting Up Automatic Payments

Enrolling in auto pay through the City of Corsicana is the easiest way to avoid late fees and free yourself from monthly bill stress. Here’s how to do it:

• Download the Authorization Agreement for Automatic Bank Draft form from the city website.

• Fill out the form with your account details and preferred payment method. You can choose between bank account or credit/debit card.

• Attach a voided check if using your checking account for auto pay.

• Return the completed authorization form to the Utility Billing office by mail, email, fax or in person.

• Your bill will now be paid automatically on the due date every month.

• To update your payment method later, just fill out an updated authorization form.

• You can cancel automatic payments anytime by submitting your request to Utility Billing in writing.

Opting in to paperless billing will reduce clutter and let you access your statements digitally.

Avoiding Late Payment Penalties

To avoid getting assessed costly late fees on your Corsicana utility bill, make sure to pay the total due by the monthly deadline. Here are some tips:

• Mark your due date on your calendar so you remember to pay on time.

• Set up automatic payments to ensure your bill gets paid on time without any effort.

• Pay online a few days early to account for processing time.

• If mailing your payment, allow 7-10 business days for it to reach the city PO Box.

• Call Utility Billing immediately if you’ll be late on your payment to see if an extension can be arranged.

• Late fees start at 10% penalty on the past due balance.

• If you receive a shutoff notice for nonpayment, pay right away to avoid service interruptions.

Payment Assistance Programs

If you’re having trouble keeping up with utility bills, Corsicana does offer assistance programs based on eligibility:

• Payment arrangements – Set up a delayed payment plan with the city by submitting an application.

• Utility bill discounts – Reduced rates for qualifying senior citizens and disabled residents.

• Energy assistance grants – One-time bill credits from state and federal programs, administered locally through nonprofits.

Contact the Utility Billing office to learn more about available bill pay assistance options and how to apply.

In Summary