How to Pay Your Water Bill Online with the City of Imperial

They now have an online payment system that makes it much easier to pay your water bill to the City of Imperial. If you live in Imperial, you can pay your water bill online, which is very helpful and saves you time and trouble. This article will teach you everything you need to know to pay your online Imperial water bill.

An Overview of the City of Imperial’s Water Department

All homes and businesses in Imperial get their water from the Public Services Department, which is part of the City of Imperial. The water treatment plant, pump stations, reservoirs, and miles of water lines are run and maintained by them.

The water supplied to Imperial comes from the Colorado River via the All-American Canal and is treated at the City’s water treatment plant which has a capacity of 7 million gallons per day. Once treated, the water is distributed throughout the city via an extensive network of water lines.

Keeping the water flowing to over 15,000 residents and hundreds of businesses is no small task. The Public Services Department works hard to ensure there is adequate supply and water quality meets all state and federal standards.

Why Pay Your Water Bill Online?

Paying your Imperial water bill online with the City’s online payment system provides several benefits

• It’s fast and easy – the online system is designed to be user-friendly. You can pay in just a few minutes anytime day or night

• Saves time – no more waiting in line at City Hall or for the mail. Online payments can be made instantly from anywhere.

• Stay organized – the online system allows you to store payment information and view past payments You’ll have a convenient record of all your water bill payments

• No late fees – online payments can be made up to the due date, ensuring your payment arrives on time and avoiding late fees.

• Eco-friendly – paying online reduces paper bills and saves trees!

How to Pay Your Water Bill Online in Imperial

Paying your water bill online with the City of Imperial only takes a few minutes. Just follow these steps:

1. Visit the online payment website – go to https://www.invoicecloud.com/imperialca. This is the City’s official online payment website powered by Invoice Cloud.

2. Choose your payment option – select whether you want to make a one-time payment or register for an account. Registering allows you to store payment information for convenience. One-time payments can be made without an account.

3. Enter your account information – if paying one-time, enter your 10-digit account number and the amount due. For registered accounts, just log in.

4. Choose a payment method – select whether to pay by credit/debit card, bank account, or e-check. Enter the required payment information.

5. Complete payment – review the details to make sure everything is correct. Click submit to complete the payment.

6. Get a confirmation – you’ll receive a confirmation page and email after the transaction is completed showing your payment was received.

And that’s it – your water bill is paid! The fast and easy online system makes paying bills less of a chore.

Helpful Tips for Paying Your Water Bill Online

To make sure your online water bill payments with the City of Imperial go smoothly, keep these tips in mind:

• Have your account number handy – this is needed to log in and complete a payment.

• Double check payment amount – make sure you enter the proper amount due. Over or underpaying can cause issues.

• Pay on time – schedule payments well before the due date to avoid late fees.

• Save confirmation – keep the payment confirmation number or print/save the confirmation page.

• Check balance – log in anytime to check your balance and see past payments.

• Update information – keep billing address, email, and payment information up to date.

• Contact utility billing – reach out to the City at 760-355-1247 or [email protected] if you have questions or issues.

Avoid Late Fees and Disconnection with Online Payments

One of the biggest benefits of paying your water bill online is it ensures your payment arrives on time, avoiding costly late fees. The City charges a 10% late penalty on any overdue water account. Payments not received within 15 days of the due date can result in water service being disconnected too, which comes with a $50 reconnection fee.

Avoid the headaches of late fees and service interruptions by taking advantage of the 24/7 accessibility of online payments. You can log in and pay your bill anytime before the due date. The online system also provides due date reminders to help you remember to pay on time.

Plus, when you sign up for auto-pay, your water bill is paid automatically each month by the due date so you never miss a payment!

The Online System Provides Account Management Features

The City of Imperial utilizes Invoice Cloud for online utility bill payments. This system offers many useful features for managing your water account online including:

• Paperless billing – turn off mailed paper bills to get bills electronically.

• Payment history – view previous 18 months of payments and billing history.

• Balance alerts – get email notifications when your account balance is past due.

• Auto-pay – set up recurring payments from a credit card or bank account.

• 24/7 account access – log in anytime to view balance, make a payment, update details.

Leverage these great tools by registering for an online account even if only paying one-time. It provides greater visibility and control over your water account.

Ensure Your Online Payments are Secure

Rest assured that any payment you make online to the City of Imperial is transmitted safely and securely. Invoice Cloud uses the latest encryption and security protocols to protect your personal information during online transactions. This includes:

• 256-bit SSL encryption
• PCI DSS compliance
• Physical and electronic security safeguards
• No storage of complete credit card numbers

You can verify the site is secure by looking for “https” in the URL and the lock icon. The City of Imperial would never work with a payment processor that wasn’t completely trustworthy and secure.

Paying Your Water Bill Just Got Easier