How to Pay Your City of Kinston Utility Bill

Having reliable utility services like electricity, water, sewer, and garbage collection is essential for any home or business As a customer of the City of Kinston, North Carolina, it’s important to pay your utility bill on time each month This article will provide an overview of City of Kinston utility billing and convenient ways to pay your bill.

The City of Kinston provides electricity water sewer, and sanitation services to residential and commercial customers within Kinston city limits. Usage of these utility services is metered and billed monthly by the city.

It is the responsibility of Kinston utility customers to pay their bill on time by the due date each month. Paying on time prevents late fees and potential service disruptions for non-payment. The City offers various payment options to make it quick and easy to pay your Kinston utility bill.

Understanding Your City of Kinston Utility Bill

Your monthly City of Kinston utility bill includes charges for:

  • Electricity usage
  • Water usage
  • Sewer service
  • Garbage collection fees

Bills are mailed out around the 10th of each month and reflect utility usage from the previous month.

Key details about City of Kinston utility bills:

  • Payment is due by the due date printed on your bill
  • Late fees apply if paid after the due date
  • Failure to pay may result in utility disconnection
  • Keeping your account current avoids penalties

Review your bill closely each month and pay the total amount due on time.

Ways to Pay Your Kinston Utility Bill

The City of Kinston offers several options for conveniently paying your utility bill:

  • Online through the payment portal
  • By phone
  • In person at City Hall
  • By mail
  • Bank draft
  • Night drop box

Read on for more details on each payment method.

Paying Online

For most people, the easiest way to pay their Kinston utility bill is through the payment portal:

Online payments can be made anytime with Visa, Mastercard, or electronic check. You’ll receive a confirmation email when your transaction is completed.

Paying by Phone

Call 252-526-2720 to pay your Kinston utility bill over the phone 24/7. You’ll need your account number and amount due. Payments can be made by electronic check, Visa, or Mastercard.

Paying by Mail

Detach the payment stub from your paper bill and mail with a check or money order to:

City of Kinston
P.O. Box 339
Kinston, NC 28502

Write your account number on the check and allow 7-10 days for processing.

Paying In Person

Bring cash, check, or money order to the City Hall office at 207 E King St to pay your bill in person. The office is open Monday-Friday 8am-5pm. A 24-hour night drop box is also available outside City Hall.

Enrolling in Bank Draft Payments

For automated payments, complete the bank draft authorization form available on the city website. Bank drafts allow your bill amount to be deducted from your checking or savings account each month.

Avoid Late Fees and Disconnection

Paying your Kinston utility bill after the due date results in late fees being applied to your account. Failing to pay may lead to electricity, water, or other services being disconnected. Avoid penalties and disruptions by paying on time.

If unable to pay by the due date, call the city immediately to discuss payment plan options and avoid disconnection. Keeping your account current is essential.

Getting Account Assistance

If you have any questions or need help paying your utility bill, the City of Kinston’s utility customer service team can assist:

Contact them for bill explanations, payment arrangements, service requests, or any account needs. Keeping open communication about your account can prevent issues.

Paying your City of Kinston utility bill fully by the monthly due date is important. Take advantage of convenient online payments, phone payments, bank drafts, mail, or pay in-person. Review all the options to choose the best method for you each month. Contact customer service if you anticipate problems paying on time. Keeping your Kinston utility account current ensures quality, uninterrupted service.

City Of Kinston Bill Pay

Kinston City Council to discuss NCDOT proposal to remove traffic lights on Queen Street


What is the phone number for the city of Kinston light bill?

You can reach our staff day or night, 7 days a week, by calling 252-939-3282. Our courteous and knowledgeable staff are prepared to assist with reports of power outages, billing inquiries, and emergency requests for service repairs for all City services.

What county is Kinston, NC?

Lenoir County
Kinston city, North Carolina; Lenoir County, North Carolina.

How do I pay my city of Kinston (NC) Bill?

doxo processes payments for all City of Kinston (NC) services, including Water & Sewer and others. Pay your City of Kinston (NC) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.

How do I pay my utility bill in Kinston?

I Want To City of Kinston offers several ways to pay your utility bill. You will need your account number, amount due, and jurisdiction code 4319. Note: Payment portal is offline between 2 a.m. and 4 a.m. Enter jurisdiction code 4319.

How do I contact Kinston utilities?

Make billing inquiries directly by phone 252-939-3282 or email ( [email protected] ). I forgot my account balance. Where can I find my bill? Visit City of Kinston (NC) to access your bill.

How do I pay my city of Shelton utility bill?

USA EPay is no longer active to pay City of Shelton utility bills. You will need your account number (including the dashes) and last payment amount (no dollar sign needed) to access the OpenEdge payment system. These are both printed on your utility bill. Directions 1. Go to and click on “Utility Billing”. 2.

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