As a resident of Lewiston, I appreciate how many options the city provides for paying your monthly utility bill conveniently. You can pay online by phone auto debit, or by mail to ensure your water, sewer, sanitation, and stormwater charges are paid on time each billing cycle. In this article, I’ll outline the various payment methods offered by the City of Lewiston Utility Billing department.
Registering for Online Account Access
The easiest way to pay in Lewiston is through the city’s online payment portal. To get started, you’ll first need to register for an account at www.cityoflewiston.org. Look for the “Citizen Self Service” link.
You will make a password and give your basic contact information, such as your account number and email address. After you sign up, the system will email you a verification code that you must enter to complete the process.
Viewing Your Balance and Payment History
Once registered you can log in anytime to view your current Lewiston utility account balance. The online dashboard also shows your previous monthly bills going back one year so you can monitor your usage.
Very handy to have all your account info available 24/7 through the online portal!
Making One-Time Payments
To pay your bill, select the “Pay Bill” tab. You can pay with an electronic check, Visa, MasterCard, Discover, or American Express.
Enter your payment info and the amount due. A $1. 50 transaction fee applies to all online payments. You’ll receive a confirmation number and email receipt after paying.
Setting Up Recurring Payments
For added convenience, you can establish automatic recurring payments through the online system. Just check the “Recurring Payment” box when entering your payment details.
Your bill will then be paid automatically each month on the due date using your selected payment method. One less thing to remember!
Paying Over the Phone
In addition to online payments, you can pay your Lewiston utility bill by calling 208-746-3671 and selecting option 0. The automated phone system is available 24/7.
You’ll need to enter your 10-digit account number and follow the prompts to make a payment by credit/debit card or check. Phone payments incur a $1.50 fee just like online.
Paying by Mail
The City of Lewiston also accepts traditional mailed checks for utility bill payments. Simply mail your check payable to City of Lewiston along with your payment stub to:
City of Lewiston
PO Box 617
Lewiston, ID 83501
Allow 5 business days for mailed payments to reach the city and be applied to your account. I recommend paying online or by phone for instant processing.
Signing Up for Auto-Pay
The easiest way to avoid late fees is to enroll in auto-pay through the online portal. Your bill will be paid automatically each month on the due date by automatic bank draft.
To set up auto-pay, select the “Auto Bill Pay” tab and submit your bank account information. Then you don’t have to remember when bills are due!
Avoid Late Fees and Disconnection
I want to emphasize the importance of paying your Lewiston utilities on time every month. A late fee is assessed if not paid by the 15th of the month, and the city can shut off service on delinquent accounts after proper notice.
Don’t get hit with penalties and service interruptions. Take advantage of the payment options to pay on time and keep your account current.
Getting Billing Questions Answered
If you ever have questions about the charges on your Lewiston utility bill, you can call the Utility Billing department at 208-746-3671 or email them at [email protected].
The billing staff can explain any discrepancies and ensure your account is accurate before the due date. Don’t hesitate to reach out with any bill concerns.
Paying your utilities doesn’t have to be a hassle each month. The City of Lewiston offers online, phone, auto-pay, and mail payment options to fit your needs. Sign up for online access to monitor your usage and schedule automatic payments. Keeping your account current takes just a few minutes each month!
Mail in Your Payment
Use the convenient return envelope enclosed with your statement and mail your payment. Remember to include the bill stub and allow time for the post office to deliver your payment.
You may pay with cash, check, or credit card in person by stopping by City Hall. You may deposit checks only in the drop box located at the east side of the building.
Set up Automatic Bill Pay
Fill out the form on the back of your utility billing statement and mail it in or send in the following form to start automatic bill payments: Sign Up for Auto Bill Pay (PDF)