Living in the city of Long Beach provides residents with access to great municipal services. However, utilizing these services comes with the responsibility of paying your utility and general bills to the city on time each month. The City of Long Beach offers various quick and easy options to pay your bills online or in-person. In this comprehensive guide, we will cover everything you need to know about paying your City of Long Beach utility, parking, citation and other general bills online through the self-service customer portal.
An Overview of City of Long Beach Bill Payment Services
The City of Long Beach provides various services to residents and charges fees or utility rates accordingly. Some common bills you may receive from the city include:
- Water, gas and electricity usage charges
- Wastewater and sewage fees
- Parking citations
- Business license fees
- False alarm response fees
- Marina slip rental charges
- Ambulance service fees
Utility Services and General Billing are the two main departments that keep track of billing and collection for these services.
Utility Services Bills
The Utility Services Department of the City of Long Beach is responsible for billing and collecting payments for water, gas, and electricity services provided to residents and businesses.
All of your utility service fees will be put on one bill that you get every month from the city. Based on meter readings, this will include separate bills for water, gas, and electricity use.
General Billing
The General Billing division handles non-utility fees and payments owed to the City of Long Beach. This covers parking citations, business license fees false alarm response fees and other miscellaneous charges for using various city services and amenities.
General bills are usually one-time or recurring on fixed schedules, unlike the monthly utility bills. The bills contain the relevant service details, amount owed and due date for payment.
How to Pay Your Bills to City of Long Beach
The City of Long Beach offers various convenient options to review and pay your utility services or general bills online, by phone or in-person
Pay Online
The easiest and fastest way to pay your City of Long Beach bills is through the customer portal site:
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For utility bills – Select ‘Pay/View Utility Bill’
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For general bills – Choose ‘Pay General Bill’ option
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Login using your account number and PIN
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Select bill, make payment using credit/debit card or e-check
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A convenience fee may be charged for online payments
Pay by Phone
Call (562) 570-7600 to pay your general bill or utility bill over the phone using your Visa or MasterCard credit/debit card. Remember that a convenience fee applies to phone payments.
Pay by Mail
You can mail your cheque or money order along with the bill stub to:
City of Long Beach
P.O. Box 22621
Long Beach, CA 90842-0001
Be sure to include your account number and bill invoice number on the payment.
Pay In-Person
To pay your City of Long Beach bill in cash, cheque or card, visit the Bill Payment counter at:
Long Beach City Hall
333 W. Ocean Blvd. Lobby
Long Beach, CA 90802
In-person payments can be made from 7:30 am to 4:30 pm on weekdays.
Tips for Hassle-Free Bill Payment
Follow these tips and best practices to pay your Long Beach bills smoothly and avoid any late fees:
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Opt for auto-pay from your bank account for bill amount to be deducted automatically every month
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Review bills promptly online after receiving bill generation alerts
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Pay a few days before the due date to account for processing delays
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Have your account number handy when making payments online or by phone
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Check with your bank on transaction limits to avoid payment failures
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Sign up for paperless e-bills to receive and store bills digitally
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Contact Utility Services or General Billing department for any billing discrepancies
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Update your contact information and payment settings if your circumstances change
Avoid Late Fees and Disconnection
To avoid penalties and service disruption, make sure to pay your City of Long Beach bills by the due date mentioned on your bill statement.
Consequences of late utility bill payment:
- Late fee of up to 10% on unpaid balances
- Disconnection notice after non-payment for two billing cycles
- Additional reconnection fees if services are disconnected
For unpaid parking citations and other general bills, you may face:
- Late payment penalties added to your outstanding dues
- Collection agency assignment for long overdue amounts
- Rejection of new permit applications till dues are cleared
By paying your Long Beach bills on time online through the self-service portal, you can avoid these unnecessary fees and hassles.
Paying bills to the City of Long Beach is an important part of being a responsible resident and maintaining your access to vital services. Whether your water bill, parking citation or business license fee, the online self-service portal offers a quick and easy way to review and pay your dues digitally in just a few clicks. Automated options like auto-pay and paperless billing also simplify the process. Just be sure to note the due dates and make payments well in advance to avoid late fees or disruption of your utility services.
City of Long Beach Eliminates Convenience Fees and has New Payment Locations for Utility Payments
How do I make a payment to the city of Long Beach?
Thank you for using the City of Long Beach’s online payment system. This service allows you to make a payment by credit card, debit card or bank account. A Convenience Fee will be charged for processing the payment. The City of Long Beach does not receive this fee and it is non-refundable.
How do I Pay my Long Beach utility bill?
Thank you for using the City of Long Beach Utilities payment system. This service allows you to pay your utility bill by credit card, debit card or bank account. Please have the account number and 4 digit pin ready. The pin number is the last 4 digits of the primary identification on the account.
How do I pay a ticket in Long Beach?
If you receive a ticket within the City of Long Beach, payment can be mailed to: City Court, 1 West Chester Street, Long Beach, NY 11561. Payment can be made by certified check or money order made payable to Long Beach City Court. You can also pay in person by going to City Hall Room 203. Payment can be made in cash, certified check or money order.
Where can I Pay my Long Beach tax bill?
Appointments may be scheduled at www.longbeach.gov/appointment/financial-services For your convenience, there is also a 24 hour drop box for payments located on the east side of City Hall. Bills can also be paid at various payment locations around Long Beach.