How to Pay Your City of Longmont Utility Bill Online, by Phone, or In Person

Paying your City of Longmont utility bill each month for water sewer, stormwater and trash services should be quick and easy. As a municipal utility provider, the City of Longmont offers multiple payment options to meet your needs. Read on to learn the simplest ways to pay your City of Longmont utility bill.

Overview of City of Longmont Payment Options

The City of Longmont provides the following ways for customers to pay their utility bills

  • Online: You can use a debit or credit card or an electronic check from your bank to pay the City’s bills at any time through their website.

  • Phone – Call the City’s automated pay-by-phone line and pay with a debit/credit card.

  • In Person: You can pay with cash, check, money order, or card at a City payment kiosk or City building.

  • By Mail: Send a money order or check along with your payment slip.

  • Automatic Payments – Set up recurring payments from your bank account on your due date.

No matter how you pay, be sure your payment reaches the City before the due date on your bill to avoid late fees. Keep reading for more details on paying your City of Longmont utility bill.

Paying Online Through the City’s Website

The easiest way to pay your City of Longmont utility bill is online through the City’s website.

To pay online, you’ll first need to create an account on the site. Have your account number and an email address ready. Once registered, you can:

  • View your current and past utility bills
  • See your usage and payment history
  • Pay your bill immediately by debit/credit card or e-check
  • Set up automatic recurring payments

Online payments are processed instantly. You’ll receive a confirmation email each time you pay. Pay anytime, 24/7, for convenience.

Paying by Phone

In addition to online payments, the City of Longmont offers an automated pay-by-phone option that allows you to pay your utility bill over the phone.

To make a payment, call (303) 651-8416. You’ll need to enter your utility account number and the debit/credit card details you wish to pay with. Payments are processed right away.

The automated phone payment system is available 24 hours a day, 7 days a week for your convenience. Payments can be made in just a couple of minutes.

Paying in Person

You can also pay your City of Longmont utility bill in person at a self-service payment kiosk or at the Utility Billing office.

Payment Kiosks

The City has three self-service payment kiosks located at:

  • Civic Center, 350 Kimbark St.
  • Public Safety Building, 225 Kimbark St.
  • St. Vrain Memorial Building, 700 Longs Peak Ave.

The kiosks accept cash, checks, money orders, and credit/debit card payments.

Utility Billing Office

In-person payments can also be made at the Utility Billing office in the Civic Center at 350 Kimbark St. during business hours, Monday-Friday 8am-5pm. Cash, check, money order, and card payments are accepted.

Paying by Mail

To pay your City of Longmont utility bill by mail:

  • Detach the payment stub from your bill

  • Write your account number on your check or money order

  • Mail your stub and payment to:

    City of Longmont
    PO Box 603
    Longmont, CO 80502

Be sure to allow 5-7 days for standard delivery to ensure your payment is received by the due date printed on your bill. Late payments may incur a fee.

You can also use the return envelope included with your bill for added convenience. Just add postage and drop it in the mailbox.

Setting Up Automatic Payments

For maximum convenience, consider enrolling in automatic payments through the City’s website.

With automatic payments, the total due on your utility bill is withdrawn from your bank account each month on your bill’s due date.

To set up:

  1. Log into your account on the City’s website
  2. Click on AutoPay and follow the instructions
  3. Enter your bank account information and sign electronically

You’ll then receive an email confirmation each month on the day your automatic payment is scheduled. Your utility bill will show as paid immediately so you don’t have to log in or take any action. It’s an easy, hassle-free way to stay on top of your bill.

Avoid Late Fees and Service Disruption

However you choose to pay your City of Longmont utility bill, be sure your payment is received by the due date printed on your statement. This will help avoid late payment penalties.

City bills are due 20 days after the billing date. If payment is not received by the due date, a 1.5% late fee is applied to the account.

Accounts that remain unpaid for 60+ days are subject to water service shutoff. Avoid inconvenient shutoffs and late fees by keeping your utility bill paid on time.

The online, phone, mail, automatic and in-person payment options offered by the City of Longmont make it simple to pay your bill before the deadline each month. Contact City of Longmont Utility Billing at (303) 651-8416 if you have any payment questions.

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