The Convenient Ways to Pay Your City of Lumberton Bills Online

Paying your bills on time is an important responsibility for all residents and businesses in Lumberton, North Carolina. Fortunately the City of Lumberton offers easy and convenient ways to pay your utility bills and property taxes online or by phone. As a resident of Lumberton for over 5 years I’ve utilized these services many times and can attest to how simple the city has made the bill pay process.

In this article, I’ll provide an overview of the online and phone payment options offered by the City of Lumberton, walk through the steps to pay online or by phone, highlight the benefits of paying your bills this way, and answer some frequently asked questions. Whether you prefer the convenience of paying on your computer and mobile devices or talking to a representative over the phone, Lumberton has you covered.

Online Bill Pay Through the City’s Website

The easiest way to pay your utility bill or property taxes to the City of Lumberton is through their website. Simply go to and click on “Pay Utility or Tax Bill” under the How Do I section. This will take you to the Online Bill Payments page.

Here are the key features of paying your bill online:

  • Secure Payment Platform – The city uses a secure third-party provider to process payments. Your financial information is encrypted and protected.

  • Pay Utility Bills – You can pay your electric, water sewer, garbage collection and other city utility bills online.

  • Pay Property Taxes—You don’t have to send a check to pay your property taxes. Pay conveniently online.

  • Check Your Statements—Before you make a payment, check your account balance and payment history.

  • Receive Email Receipts – Get confirmation emails with your payment details for your records.

To pay your bill online, you simply:

  1. Go to the Online Bill Payments page on the city’s website.

  2. Select either “Utility Payment” or “Tax Payment” depending on what you need to pay.

  3. Enter your account number and any other required information.

  4. Enter your payment details and submit.

The whole process takes just a few minutes. It’s so quick and easy that I routinely pay my city utility bill this way each month.

Pay by Phone option

If you prefer to talk to a representative to pay your Lumberton bill, you can call the toll-free Pay by Phone number at 866-734-8607. This is available for both utility bills and property tax payments.

When paying by phone, be sure to have your account number handy. There is a small convenience fee that will be added to process the payment. But the representative will walk you through everything and make the payment process simple.

I like that the city offers the pay by phone option in addition to online payments. It gives residents and businesses flexibility to pay these bills in the way that is most convenient for them. Whether online or by phone, Lumberton has made paying bills easy.

Benefits of Paying Your Lumberton Bills Online or by Phone

There are many great benefits to utilizing the City of Lumberton’s online and phone bill payment options:

  • It’s Fast – Make a payment in just minutes on your own time.

  • Convenient – Pay anywhere, anytime from your computer, phone, or tablet.

  • Secure – Your information is encrypted and protected.

  • Saves Money – Avoid late fees by paying on time without mailing delays.

  • Paperless – No checks or stamps required. Get email receipts instead.

  • Accessible – Use the option that suits you best, online or phone.

  • Easy to Use – The online portal and phone system are simple to navigate.

For me, the convenience and speed of paying my bills online is the biggest draw. I can log in and pay my city water bill on my lunch break or in the evenings without having to drive downtown or mail anything. And I have the peace of mind knowing my payment was received on time before the due date.

Frequently Asked Questions About City of Lumberton Bill Pay

If you’re new to paying your Lumberton bills online or have additional questions, here are answers to some commonly asked questions:

What information do I need to make an online payment?

You will need your account number and service address. Depending on the online form, you may also need to enter details like your name, phone number, email, and mailing address associated with your account.

Is there a service fee for online or phone payments?

The City of Lumberton does not charge a fee for online bill pay. However, there is a small convenience fee added when paying by phone with a credit card.

How long does it take for my online payment to process?

Online payments via the city website are processed immediately after you submit them. You will see the successful payment confirmation on your screen.

Can I still pay my bill in person?

Yes, you can still pay in person at the Lumberton Municipal Building if you prefer. But the online and phone options allow you to skip the trip.

What do I do if I’m having issues with the online payment system?

If you run into technical issues or errors with the online bill pay, contact the City of Lumberton’s Customer Service department at 910-671-3800 for assistance.

Are my credit card details safe when paying online?

Yes, your financial information entered through the secure online payment portal is encrypted. The city does not store your credit card information either.

As you can see, paying your utility bills and property taxes to the City of Lumberton online or by phone is quick, easy, and secure. I highly recommend taking advantage of these convenient options that save you time and eliminate the need to mail in checks. If you have any other questions, don’t hesitate to contact the city’s customer service team for help getting started with online bill pay.

City Of Lumberton Bill Pay

PaymentsPlease click on the links below according to the type of service you wish to pay. You may also view your account and print a statement below.

The pay by phone credit card utility and tax payment service is assessable to customer by phoning 866-734-8607. The account number is required when making your payment and a minimal convenience fee is assessed during the transaction.

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