Making Bill Payments to the City of Malden Easier Than Ever

Paying bills is a necessary but often tedious task. But the City of Malden has come up with new ways to make paying your city bills quick, simple, and safe. This article will talk about the different ways you can pay your City of Malden bills and give you advice on how to save time and money.

Overview of Bill Pay Options

The City of Malden allows online payment for several different bills and fees including

  • Motor Vehicle Excise Tax
  • Parking Tickets
  • Personal Property Tax
  • Real Estate Tax
  • Water and Sewer Bills
  • Vital Records
  • Dog Licenses

There are a few different ways residents can pay their city bills:

  • Online – Fast, free payment processing for most bills when paying by e-check.
  • By Phone – Call the City Hall Systems at (508)381-5455 to pay by phone.
  • By Mail – Mail in a physical check or money order.
  • In Person – Pay with check, money order or cash at City Hall.

Benefits of Paying Online

Paying bills online through the City of Malden website offers several advantages:

  • It’s free – There are no fees for online bill pay by e-check.
  • Pay anytime – Online bill pay is available 24/7.
  • Email confirmation – Receive instant email confirmation when your payment is processed.
  • Secure – Online payments utilize state-of-the-art security.
  • Saves time – Avoid driving to City Hall or waiting in line. Pay in just a few clicks!

The online bill pay system is user-friendly You can easily view your balance and service details After entering payment info, the site will provide instant confirmation that your payment was received.

Paying by Phone

In addition to online payments, the City of Malden has partnered with City Hall Systems to offer bill pay by phone. Simply call (508)381-5455 and follow the prompts to make a payment.

This is a convenient option for anyone who doesn’t have easy internet access Phone payments utilize the same state-of-the-art security as online payments

Paying by Mail or In Person

For those who prefer traditional payment methods, paying by mail or in person are still options.

To pay by mail, send a check or money order to the address printed on your bill. Be sure to allow enough time for your payment to arrive by the due date.

You can also pay in person at Malden City Hall by check, money order or cash. City Hall is located at 215 Pleasant Street Malden, MA 02148. Cash payments will require exact change.

Paying by mail or in person takes more time and planning compared to electronic payments. You’ll need to either buy stamps and envelopes or drive to City Hall during business hours. But these options are still available for those who need them.

Service Fees

The City of Malden aims to offer affordable payment options to its residents. Here’s an overview of the service fees:

  • Online Payments – It’s free to pay bills online by e-check.
  • Phone Payments – A service fee may apply to phone payments.
  • Credit/Debit Card Payments – Service fees apply to all credit and debit card transactions, both online and by phone.

The most cost-effective options are paying by e-check online or mailing a physical check. Credit and debit card payments are convenient but will incur service fees which vary based on your bill amount.

Tips for Saving Time and Money

Follow these tips to get the most convenience and value when paying your City of Malden bills:

  • Enroll in paperless billing to receive bills via email rather than postal mail. This also helps the environment!
  • Opt for monthly auto-pay or recurring payments so your bills are paid automatically each month.
  • Pay by e-check instead of credit card to avoid service fees.
  • Pay online and avoid driving to City Hall or buying stamps.
  • Sign up for account alerts to receive notifications about your balance.
  • Pay early or pay online to avoid late fees.

Providing Convenient and Secure Bill Payment

Paying bills may never be truly fun, but the City of Malden has implemented modern solutions to make the process significantly easier. All electronic payment options are secure and available 24/7. By taking advantage of the convenience of online bill pay and auto-pay options, you can save time and money each month. The city’s website provides all the details you need to pay bills online, by phone, by mail or in person. Reach out to the city treasurer’s office if you have any other questions about billing and payment services.

City Of Malden Bill Pay

Minimum Usage Charge Per Month

Meter Size Water Minimum Charge Sewer Minimum Charge Combined Charge
Up to 1 Inch $3.30 $3.30 $6.60
1.5 Inches $22.00 $5.50 $27.50
2 Inches $33.00 $6.60 $39.60
3 Inches $60.50 $11.00 $71.50
4 Inches $93.50 $16.50 $110.00
6 Inches $187.00 $24.20 $211.20
Size FS Number Charge
2 Inches FS2 $100.00
3 Inches FS3 $200.00
4 Inches FS4 $300.00
6 Inches FS6 $600.00
8 Inches FS8 $1,000.00
10 Inches FS10 $1,500.00
  • Treasurer

    Email the Treasurer Physical Address 215 Pleasant Street 2nd Floor – Room 210 Malden, MA 02148 215 Pleasant Street 2nd Floor – Room 210 Malden MA 02148 Directions Phone: 781-397-7090 HoursMonday, Wednesday and Thursday 8 a.m. to 5 p.m.Tuesday8 a.m. to 7 p.m.FridayClosed Directory

Water & Sewer Rates Effective July 1, 2023

Consumption (Rates per 100 Cubic Feet) Water Rates Sewer Rates Combined Rates
1st Step: 1 to 800 $5.24 $5.99 $11.23
2nd Step: 801 to 12,000 $11.75 $11.80 $23.55
3rd Step: Over 12,000 $15.92 $13.69 $29.61

Malden City Hall Virtual Tour

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