People who live in Marysville can use city-provided utilities like water, sewer, and garbage collection. Since you live there, it’s your duty to pay your monthly utility bill on time. The good news is that the City of Marysville lets you pay online in a simple and quick way. This detailed guide will teach you everything you need to know, from how to pay your bills online to what the fees are.
Creating an Online Account
The first step is registering for online bill pay access on the City of Marysville website
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Go to marysvillewagov and click on the payment portal link
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Select “New user” to set up your account
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Enter your 12-digit utility account number and 4-digit customer ID
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Create a username and password
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Provide your contact information
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Accept the terms and conditions
Once your online account is activated, you can log in anytime to view and pay your bill.
Understanding Your Utility Bill
When logged into your account, you can view your latest utility bill. Here are the key sections to understand:
Account Summary
Provides your previous balance, any payments made, total new charges for the month, and the amount currently due. This sums up what you need to pay for the current billing period.
Usage History
View your water, sewer, and garbage usage for the past 12 months so you can identify trends over time.
Messages
Important notifications like payment reminders or service alerts will be posted here.
Billing Details
Breaks down each component of your charges:
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Water usage – Rate per unit based on how much water you used
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Sewer – Flat monthly fee
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Garbage – Flat monthly fee
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Any taxes, fees, adjustments
Review the details to understand what’s driving your utility costs each month.
Paying Your Bill Online
When you’re ready to pay your bill, simply:
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Go to your account summary and click “Pay Now”
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Enter the payment amount – you can pay the total due, a partial payment, or a custom amount
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Select whether this is a one-time payment or set up recurring payments
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Enter your payment method – credit/debit card or bank account
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The system will process your payment securely
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You’ll receive a confirmation email with your payment receipt
And you’re done! Setting up automatic recurring payments gives you peace of mind knowing your bill is paid on time each month.
Other Online Account Features
In addition to paying your bill, your online account also lets you:
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View payment history and past bills
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Sign up for paperless billing
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Update personal and account information
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Set reminders for your bill due date
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Report issues with your service
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Request changes to your account
Take advantage of all these features for easier utility account management.
Payment Assistance Programs
If you’re having trouble paying your utility bill, the City of Marysville offers payment assistance programs for those who qualify:
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Utility Customer Support Program – discounts on your utility bill based on income eligibility
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Payment arrangements – make a payment plan for past due balances
Contact the utility department to learn more about applying for these money-saving programs.
Getting Support with Online Bill Pay
If you have any questions or problems with the online payment system, the City of Marysville utility department can help:
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Call 360-363-8777
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Email [email protected]
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Visit the utility department at Marysville Civic Center
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Use the live chat function on the website
Reach out to them anytime you need assistance with online bill pay.
Paying your utility bill online with the City of Marysville is quick, easy, and secure. Sign up for an account, monitor your usage trends, enable auto-pay, and take advantage of the available resources. Keeping your account current avoids service interruptions plus late fees. The online system simplifies utility bill management for Marysville residents.
2024 Yard Watering Calendar: Click Here
Good news! Instead of reverting to monthly pick up in the winter months, the City will now be providing weekly yard waste collection year-round. Starting January 1st, 2024, extra yard waste that does not fin into your cart will be charged $5.86 per 32-gallon cart equivalent. Please put extras out for collection in paper yard bags, your own 32-gallon can labeled “yard” or in bundles no larger than 4×3 tied with twine placed next to your green bin.
If you would like to start yard waste service, please call our office at 360-363-8001 or add the service online.
Other ways to pay your bill:
- Pay in person at Marysville Civic Center, located at 501 Delta Ave.
- Pay-by-phone at 360-363-8777. *You will need your current bill number.
- Pay with a hassle-free automatic bank draft that will withdraw payment directly from your bank account. You can request a form by mail or bring a voided check to the Marysville Civic Center and complete the form.
- Pay by mail. Remit your utility payment to: City of Marysville, PO Box 128, Caldwell ID, 83606
City of Marysville cracking down on drivers cutting through residential streets
Does the city of Marysville accept utility payments?
The City of Marysville accepts utility payments through our Utilities Payment Website. The only payments accepted through this gateway are for Water, Sewer, Stormwater and Garbage services. Utility Bill questions? Please email or call our Utility Billing Department: 360-363-8001. The City of Marysville appreciates the community’s generous support.
What are Marysville’s online payment options?
The City of Marysville’s online payment options allow utility customers and those who owe City income tax the ability to pay online quickly, conveniently and securely.
How do I make a payment to the city of Marysville?
VDOMDHTMLtml> City Of Marysville Payment Portal Payment Portal Sign InCreate an Account Please complete the form below to start your payment. Customer # printed on statement Account Number Start Payment
Where can I pay my water bill in Marysville?
The City of Marysville is here to serve you. The Utility Billing department handles the billing for Water, Sewer, Surface Water, and Solid Waste. If you have questions about your utility account or statement, please call us at 360-363-8001. There is a new payment drop box located at the northeast corner of Delta and 5th.