How to Pay Your Utility Bill Online in Mexico, Missouri

Living in the city of Mexico, Missouri comes with many great benefits – a vibrant downtown, parks and recreation programs, and a strong sense of community. It also comes with responsibilities, like paying your monthly utility bill for trash and sewer services provided by the city

In the past Mexico residents had limited options for paying their utility bills. You could pay in-person at City Hall in cash check, or credit card, mail in a check or money order, or use an existing bill pay service from your bank. But now, the city offers an online bill pay system specifically for trash and sewer utility payments.

This article will explain everything you need to know about paying your Mexico, MO utility bill online. We’ll cover how to sign up for an account, make one-time payments, set up recurring payments, check your balance, and more!

Benefits of Paying Your Utility Bill Online

Here are some of the best reasons to use the city’s online system for paying your bills:

  • Convenience: Pay anytime, anywhere with an internet connection – no need to go downtown or wait in line.

  • Payment options: Make payments via credit/debit card or electronic check.

  • Account management: View balance and payment history, set up autopay, update account details.

  • Paperless billing: Receive and view bills electronically rather than by mail.

  • Reminders: Get email reminders when your bill is ready and when payment is due.

  • Security: The site uses industry-standard encryption to protect your data.

  • Saves money: Avoid late fees by paying on time.

  • Customer support: Get help through live chat, email, or over the phone.

As you can see, paying your Mexico utility bill online provides a quick, convenient way to take care of this recurring task. Read on to learn how to sign up and use the online payment system.

How to Sign Up for a Utility Billing Account

Signing up for an online account with the City of Mexico utility billing system only takes a few minutes. Just follow these steps:

  1. Go to the utility billing website at

  2. Click on “Sign In/Register” in the upper right corner.

  3. On the next page, click the “Register” button to create a new account.

  4. Enter your account number and address exactly as they appear on your paper utility bill. Select “Continue.”

  5. Create a username and password for your account. Make sure to choose a password you can remember.

  6. Enter your contact information like name, email address, and phone number.

  7. Read through the terms and conditions, then check the box to agree to them.

  8. Click “Register Account” to complete the process.

Once registered, you can start using your online account right away to pay bills, check balances, and more! Be sure to keep your username and password in a safe, secure place for future reference.

How to Make One-Time Payments

If you just need to pay your current utility bill or make a one-time payment on an outstanding balance, it only takes a few clicks:

  1. Log into your account at

  2. The dashboard will display any open utility bills requiring payment. Click “Pay Now” on the bill you want to pay.

  3. Enter the payment amount – the total due will populate by default. Adjust as needed if making a partial payment.

  4. Enter your payment method and details. You can pay by credit card, debit card, or electronic check.

  5. Click “Continue” then verify all billing and payment details before submitting.

  6. The website will display a confirmation page if the payment is successful. You’ll also get an emailed receipt.

And that’s it! The full or partial payment will be applied to your account to avoid disruption of service.

How to Sign Up for AutoPay

The most convenient option is to enroll in auto-pay so your bill gets paid automatically each month. Here are the steps to set this up:

  1. Log into your online account and click on “My Profile.”

  2. Check the box next to “AutoPay” under Payment Methods.

  3. Choose whether you want payments automatically debited from your credit/debit card or bank account via e-check.

  4. Enter your payment method details including credit card number or bank account/routing number.

  5. Click “Update” to save your auto-pay settings.

That’s all there is to it! Going forward, your utility bills will be paid on the due date automatically each month. The amount due will be withdrawn from your selected payment method.

Make sure you review email notifications about upcoming auto-pay transactions so you know how much will be debited and when. Reach out to the utility billing department with any account changes that could impact your auto-pay.

Other Features and Options

In addition to making payments, the Mexico utility billing website includes other helpful features:

  • View statements/bills: See PDF copies of current and past billing statements.

  • Check balance: Check how much is owed on your account in real-time.

  • View payment history: See all payments made over any time period.

  • Update account info: Change phone number, email, billing address, etc.

  • Enroll in paperless billing: Opt out of mailed paper bills in favor of electronic bills only.

  • See due date: Find when your next bill is due to avoid late fees.

  • Receive reminders: Get emails when your bill is ready and payment is due.

Take advantage of these options for managing your account online easily.

Convenience Fees for Online Payments

One thing to keep in mind when paying your Mexico utility bill online is that convenience fees apply. Here are the current fees:

  • Credit/debit card payments – $3.95 per transaction

  • Electronic check payments – $1.95 per transaction

These fees allow the city to cover costs of providing the secure online payment system and services like email/text reminders. The fees are still less than potential late payment penalties.

You can avoid fees altogether by paying with cash, check, or money order in-person at City Hall. But the tradeoff is spending time driving downtown and waiting in line during business hours.

For many people, the convenience fees are worth it for the time savings and flexibility of paying online 24/7. Just be aware of the small surcharge when budgeting for your utility payments.

Getting Help with Mexico Utility Bills

Don’t hesitate to reach out to the City of Mexico utility billing department if you need help with your account. The team is available by phone at 573-581-2100 from 8am to 5pm on weekdays.

Here are some situations when you may need to call the billing office for assistance:

  • Can’t remember your account number or password to register online

  • Have a question about a charge on your bill

  • Want to change your mailing address

  • Need to update payment method info

  • Getting error messages when making online payments

  • Having trouble registering for auto-pay

  • Want to work out a payment plan for a past due balance

The billing staff are familiar with the online payment system and can walk you through any issues you encounter. Don’t hesitate to reach out by phone or use the live chat feature on the website.

Avoid Late Fees and Service Disruption

At the end of the day, the top reason to pay your Mexico utility bill on time every month – whether online, in-person, or by mail – is to avoid penalties.

If your trash/sewer bill becomes past due, here are some consequences:

  • Late payment fees up to $25 per month

  • Disconnection of service (for balances 60+ days past due)

  • Sent to collections agency (for severely delinquent accounts)

  • Negative marks could appear on your credit history

  • City lawsuit against you to recover unpaid balance

Because services like trash pickup are so vital to your home, you want to avoid any service disruptions. Pay on time consistently using the online bill pay system to stay in good standing.

If money is tight in a certain month, call the billing office BEFORE the due date to explain your situation and request an extension or make payment arrangements. This shows good faith versus just letting the bill go unpaid.

Changes Coming Soon for Mexico Utility Billing

The city always looks for ways to improve services for residents. Coming soon, they will transition utility billing to a new vendor and online payment system called Tyler Technologies.

With the new Tyler platform, customers can expect:

  • A newly designed website and mobile app

  • More payment types accepted like Apple Pay and Google Pay

  • Text/email reminders and notifications

  • New features like applying for utility service online

So in the near future, the process for paying your Mexico utility bill online will change slightly. Details are still being finalized. You’ll

City Of Mexico Bill Pay

Common bills to carry in MEXICO?


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