Living in the city of Midland? Then you know how important it is to pay your water and sewer bill on time each month. Water services in Midland are provided by the city’s municipal utility. As a customer you have several options to pay your water bill conveniently whether online by phone, in person, or by mail.
This guide will outline the various methods to pay your Midland water/sewer bill and provide tips to avoid late fees or service interruptions.
Pay Online
The easiest way for most Midland residents to pay their water bill is online through the city’s website.
To get started, go to cityofmidlandmi.gov/payonline and have your water account number handy.
You can make secure one-time payments by credit card or e-check Visa, Mastercard, Discover and American Express cards are accepted.
No need to remember your water account number each time – set up an online profile to store your payment info for faster checkout on future bills.
Benefits of paying your Midland water bill online:
- Available 24/7
- Pay by credit/debit card or bank account
- Store payment methods for faster checkout
- View balance and payment history
- Print receipts for your records
Enroll in AutoPay
For hassle-free payments, enroll in the city’s Automatic Funds Transfer program. This withdraws your water bill amount directly from your bank account each month.
To start, download the AutoPay form and submit it with a voided check to the finance department.
You’ll save time on bill payment while avoiding late fees. Update your account anytime to change banks or cancel AutoPay.
Pay by Phone
Call the city’s automated payment system at 844-207-6547 to pay your water bill over the phone.
You’ll need your 10-digit account number and can use a credit/debit card or electronic check. The automated system is available 24/7.
Pay by Mail
If you prefer to mail in a traditional paper check or money order, send your payment to:
City of Midland
PO Box 1647
Midland, MI 48641-1647
Be sure to include your remittance stub and write your account number on the check. Allow 5-7 business days for the mailed payment to reach and process at the city offices to avoid late fees.
Pay in Person
Visit the Midland City Hall offices at 333 W Ellsworth Street to make a water bill payment in person. You can pay by cash, check, money order or credit/debit card.
City Hall office hours are Monday-Friday from 8am-5pm. You can also use the 24/7 drop box located outside the building.
Payment Kiosks
Check major retailers like Meijer, Walmart, and Kroger in the Midland area to find self-service bill payment kiosks. These accept credit/debit cards, cash, or money orders to pay your city water bill.
Bring your account number or billing stub. Note that kiosks charge a small convenience fee around $1.50-$3 for using their service.
Understanding Your Midland Water Bill
Your monthly City of Midland utility bill has several components:
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Water Usage – Charges based on the gallons of water consumed each month as read by your home’s water meter. Rates get lower as usage increases through tiered block pricing.
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Sewer – Set fee each month for sanitary sewer service plus additional charges based on your winter average water usage.
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Stormwater – Monthly fee to maintain the city’s storm drains and sewer system. Based on your property type.
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Account Fees – Includes bill processing fees and municipal infrastructure charges added each month.
Review the detailed Midland water and sewer rates for a breakdown of each utility service charge.
Avoid Late Payments
To dodge late fees and potential shut-offs, pay your Midland water bill in full by the due date printed on your monthly statement. Key dates include:
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Due Date – Payment must be received by this date to get the on-time discount and avoid a 10% late penalty.
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Shut Off Date – If a past due balance remains after the due date, your water service will be suspended around the 20th of the month.
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Reconnect Date – To resume service after disruption, immediately pay the past due amount in full along with a $50 turn-on fee.
So set a reminder to pay your water bill on time each month. Or better yet, enroll in AutoPay or recurring online payments to set it and forget it.
Get Help with Payments
If you are struggling to pay your water bill in Midland, contact the finance department right away to set up a payment plan. Low-income residents may also qualify for a 25-50% discount through the city’s Hardship Program.
The city wants to keep your water flowing, so reach out early to avoid services getting shut off due to non-payment. Nobody wants to go without water!
Paying Your Midland Water Bill
Register & Pay for Recreational Activities | Get started today.
Midland Parks and Recreation offers a variety of activities, classes, teams, programs, and special events. Choose a team or event and get involved with your community today.
Auto-Pay Property Taxes or Utility Bills | Sign up for Auto-Pay
Sign up to pay your City property tax or utility bill automatically from your bank account using an easy and convenient program called Auto-Pay. This free electronic funds transfer allows for payments from your checking or savings account.
Midland’s New Water Bill Payment System
How do I pay a bill in Midland MI?
Pay your bill with Visa or MasterCard | Pay Online Now. By mail to City of Midland PO Box 1647 Midland, MI 48641-1647. Please allow a minimum of 10 days mailing time. In person at the City Treasurer’s Office or via the drop box at 333 W. Ellsworth St. Midland, MI 48640.
How can I send my bill to the city of Midland?
You can send your bill to the City of Midland by mail to City of Midland, PO Box 1647, Midland, MI 48641-1647. You can also pay in person at the City Treasurer’s Office or via the drop box at 333 W. Ellsworth St., Midland, MI 48640. Please note that the City of Midland is not responsible for postal delays or processing delays through your financial institution’s bill pay system.
What’s new on the city of Midland utility payment website?
City of Midland announces redesigned utility payment website The new site features several new features to make paying bills more convenient. More Videos Next up in 5 Example video title will go here for this video Next up in 5 Example video title will go here for this video Author:NewsWest 9
How can I pay my water / sewer bill?
Water / sewer bill payments can be made through the following options: Automatically through the City’s Electronic Funds Transfer Program (PDF) or online with Visa, MasterCard or E-Check | Pay Online Now. Alternatively, payments can be mailed to City of Midland, PO Box 1647, Midland, MI 48641-1647.