Living in the lovely city of Morgan Hill is easy because the city takes care of public utilities like water, sewer, and garbage. Payment of your Morgan Hill utility bill on time every month is your duty as a customer. If you want to pay your city bill easily, this guide will show you how to do it online, by mail, over the phone, or in person.
Overview of Morgan Hill City Utilities
The City of Morgan Hill provides water, sewer and garbage/recycling services to residents and businesses located within the city limits This includes over 15,000 residential and commercial customers.
As a customer, you are billed monthly for your usage of these utilities It is important to pay your bill in full each month before the due date to avoid penalties and disruption of service. The city offers flexible payment options to fit any schedule or preference.
Paying Online Through Morgan Hill’s Website
The fastest and most convenient way to pay your Morgan Hill utility bill is online through the city’s website. You can pay by going to www.morganhill.ca.gov and clicking on “Pay My Bill” under the Utility Services & Billing section.
The online payment system accepts Visa, Mastercard, Discover and American Express. You can also pay directly from your bank account by setting up your payment profile. Payments made online before midnight on a business day post to your account immediately.
Paying by Phone
You can also use the city’s automated payment system to pay your Morgan Hill utility bill over the phone. Just call 1-844-463-8981 and follow the voice prompts.
You will need your 10 digit account number from your bill. The system accepts credit card or e-check payments from your bank account. Payments made before 8pm during business days post same day.
Paying by Mail
If you prefer to pay by check or money order, you can mail in your payment to the city’s payment processing center at:
City of Morgan Hill Utilities
PO Box 889439
Los Angeles, CA 90088-9439
Be sure to include your payment stub from your paper bill. Allow 5 business days for mailed payments to avoid late fees. You can also pay at the Utility Billing office in person.
Paying in Person
The City of Morgan Hill Utility Billing office is located at 17575 Peak Ave, Morgan Hill, CA 95037. You can stop by their office Monday-Friday from 8am-5pm to pay your utility bill.
They accept cash, check, money order or credit/debit card for in-person payments. Be sure to bring your bill with you. Payments made at the office by 5pm on business days post same day to your account.
Avoid Late Fees with Proper Payment Timing
City of Morgan Hill utility bills are due 27 days after they are issued each month. Late fees apply if your payment is received after the due date:
- $15 penalty if 1-30 days late
- Additional 1.5% penalty if over 30 days late
- Shutoff warning if over 60 days late
Pay early to ensure on-time delivery and avoid late fees, especially if mailing in your payment. Online and phone payments post same day when made before cutoffs.
Enroll in AutoPay for Hands-Free Payments
For ultimate convenience, enroll in the city’s AutoPay program. This automatically charges your credit card or bank account for the amount due on your bill’s due date each month.
With AutoPay, you’ll never miss a payment or deal with late fees again. Your account stays current automatically. Enroll through your online account or by calling the utility billing office.
Compare Usage with Budget Billing
The City of Morgan Hill also offers Budget Billing to make utility costs more consistent year-round. This averages your expected annual usage and divides it into even monthly payments.
At the end of 12 months, your account is reconciled based on actual usage. Budget Billing helps avoid much higher seasonal bills. Contact billing to enroll.
Payment Assistance is Available If Needed
If you are struggling to pay your Morgan Hill utility bill, contact the city right away at 408-779-7221. They have programs to assist qualified customers:
- Payment arrangements/extensions
- Low-income discount program
- Water rate assistance program
Don’t wait until you face shutoff. Call early to discuss bill assistance options. Keep your utilities on even during financial hardship.
Paying your City of Morgan Hill bill is quick and easy through the online, phone, mail and in-person options. Consider AutoPay or Budget Billing for optimal bill management. And contact the city’s utility billing team if you need account assistance.
City of Morgan Hill Happy Holidays 2022
What is Morgan Hill utility billing?
Morgan Hill Utility Billing, a department of the City of Morgan Hill, California, provides water and sewer services to the local community. Customers can access their accounts and pay their bills online through the WaterSmart io platform. For inquiries, they can contact the department via phone or email.
Does Morgan Hill offer online bill pay?
The City of Morgan Hill offers Online Bill Pay for water customers to make one time payments from anywhere, anytime; or to automate your monthly payments by scheduling them to be paid on the date due.
Does Morgan Hill provide waste water services?
The City of Morgan Hill provides waste water services for customers within the City’s Urban Service Area. Most customers receive both water and sewer services and are billed jointly, while a limited number customers receive only one service or the other and in that case are billed only for that service.
How do I create a Morgan Hill water account?
If you already have an account, you just need to login to the Morgan Hill Water site. Morgan Hill Water accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the Morgan Hill Water website.