Paying Your Utility Bill in San Jose Made Simple

Living in the bustling city of San Jose comes with its perks, like endless entertainment options, diversity, and technology hub jobs However, it also comes with the responsibility of paying your monthly utility bills Don’t stress – the City of San Jose has made paying your water, garbage, and sewage bill quick and easy. In this article, we’ll walk through the different options San Jose provides its residents for bill payment so you can choose the solution that works best for your lifestyle.

Online Bill Pay

The most convenient way to pay your utility bill is through the City of San Jose’s online payment system. All you need to do is visit and have your account number handy. The online system accepts Visa, MasterCard American Express and Discover credit and debit cards.

You can also sign up for Auto-Pay to have your bill paid for you every month. This makes sure that your payment will be on time, so you won’t have to worry about late fees or service interruptions. The online bill payment system can also send you emails to remind you when your bill is ready and when it’s due.

The website is secure and lets you maintain control over your account. You can look at your past payments, see how much you owe each month, set up text or email bill reminders, and change the way you pay at any time.

Online bill pay puts control at your fingertips. After a long day, the last thing you want to do is write and mail a check. With the online system, it takes just minutes to log in and click submit.

Pay by Phone

If you’d rather talk to someone and pay over the phone, San Jose has you covered there too. Call (408) 535-3500 anytime 24/7 and select the prompts to make a payment. Have your account number and credit card ready.

This automated phone system walks you through the steps clearly to pay by credit card. Representatives are also available during working hours if you would prefer to speak to a person.

The phone payment feature makes bill pay easy for those who don’t have computer access or who just prefer handling finances over the phone. Similar to online bill pay, when paying by phone you can also review recent charges and check your balance due.

Pay by Mail

For residents who prefer more traditional bill payment methods, paying your utility bill by mail is always an option. The City of San Jose Utility Billing division will mail you a statement each month to your address on file.

You then simply need to write a check for the amount due, include your remittance stub from the statement, and mail it to the address provided before the due date. This method does require manually writing your check, purchasing stamps, and getting your payment to the post office each month. However, for those not comfortable with technology, this system allows you to pay the old fashioned way.

One tip if paying by mail is to put your statement and check by the door so you remember to mail it on time. The due date is typically 3-4 weeks after the statement is mailed to you. Be sure to note that date and pay well before, so your

City Of San Jose Bill Pay

Our Customer Service Office is Closed To Walk-In Visits

Our Customer Service office at 110 West Taylor Street is closed to the public. Please note that our friendly and knowledgeable Customer Service Advocates are available to assist you by phone or by email Monday through Friday during regular business hours.

Please note our call center is closed from 1:00 PM to 3:00 PM on the second Friday of the month.

San Jose Earthquakes vs. Orlando City | Full Match Highlights | May 18, 2024

Leave a Comment