The Easiest Way to Pay Your City of Seward Utility Bill

Paying your utility bill should be simple and straightforward. The City of Seward aims to make bill payment as easy as possible for residents through their online bill pay system. In this article, we’ll walk through everything you need to know about using the City of Seward’s bill pay platform to take care of your water, sewer, trash, and other city utility bills.

An Overview of City of Seward Bill Pay

All city utility accounts can pay their bills online through the City of Seward. This includes your water, sewer, sanitation (trash and recycling), and stormwater bills.

With the City of Seward bill pay system, you can:

• View your current account balance and payment history
• Make a one-time payment on your account
• Set up recurring auto-pay so your bill gets paid automatically each month
• Pay by credit/debit card or e-check
• Receive paperless billing to your email inbox

Paying online is fast, convenient, and secure. There are no fees to use the online payment system for the City of Seward.

You can pay your bill online at any time because it’s available 24 hours a day, seven days a week. Payments are typically processed within 1-2 business days.

Creating an Online Account

To get started with City of Seward bill pay, you’ll first need to create an online account. Here are the steps

1. Go to https://billpay.cityofsewardne.com/.

2. Click on “Register” in the top menu.

3. Enter your account number and the street number of your address (e.g. 601). Select whether your address is located in Seward, Garland, or Utica.

4. Create a username and password. The password must contain at least 8 characters, with 1 capital letter, 1 lowercase letter, 1 number, and 1 symbol.

5. Provide your contact information like name, address, phone number, and email.

6. Agree to the terms and conditions and click “Register Account”.

Once your registration is complete, you can start using online bill pay immediately. You’ll use your newly created username and password to log in each time.

Making a One-Time Payment

When you first log into your City of Seward bill pay account, you’ll arrive on the make payment page. Here’s how to complete a one-time bill payment:

1. Select the account you want to pay from the drop-down menu. If you only have one account, it will automatically be selected.

2. Enter the payment amount in the field provided. If paying the full balance, leave the amount blank.

3. Choose a payment method – credit/debit card or e-check.

4. Enter your payment details and billing address.

5. Click “Continue” to proceed to the verification page. Review your payment details carefully!

6. Click “Process Payment” to complete the transaction.

Once submitted, you will receive an on-screen payment confirmation and email receipt. The funds will be deducted from your account immediately. Allow 1-2 business days for processing.

Setting Up Auto-Pay

For hands-free bill payment, you can enroll in auto-pay:

1. Log into your City of Seward online account.

2. Click on “My Profile” and select “AutoPay Accounts”.

3. Check the box next to the account(s) you want to enroll in auto-pay.

4. Choose whether to pay the minimum balance or full balance each month.

5. Select a payment method – credit/debit card or bank account.

6. Click “Update AutoPay” to save your preferences.

Once auto-pay is activated, your bill will be paid automatically each month on the due date. You’ll receive an email confirmation with the payment details.

To cancel auto-pay in the future, just log back into your profile and uncheck the auto-pay box for that account.

Viewing Your Balance and Payment History

Your City of Seward online account also allows you to monitor your balance and payment activity.

To view your current balance, log into online bill pay and select your account on the make payment screen. Your account balance will display at the top.

To see your payment history:

1. Click on “Payment History” in the top menu bar.

2. Select the account you want to view activity for from the drop-down menu.

3. Your payment history will display with details like the payment date, amount paid, and method.

Check your balance and payment history regularly to stay on top of your utility usage and bill payment status.

Receiving Paperless Billing Statements

For added convenience, you can opt to receive paperless billing when you register your online account.

To go paperless:

• Check the box to enroll in paperless billing when setting up your online profile.

OR

• Log into your account, click on “My Profile”, and check the box to “Go Paperless”.

Once enrolled, you’ll receive a monthly email when your new statement is ready to view. Online bill pay will be your one-stop-shop for managing your City of Seward utility account!

Paying Your Bill by Phone

If you prefer to pay your utility bill by phone, the City of Seward has you covered. Call 402-643-3433 to reach the utility billing department.

You will need to provide your account number and street address. Have your credit/debit card or bank account information handy as well.

Phone payments are processed using the same secure Paymentus system as the online bill pay.

Just note – you cannot set up recurring auto-pay by phone. You’ll need to call each month to make a payment if you don’t want to use the online system.

Avoid Late Fees and Service Disruption

The due date for City of Seward utility bills is the 27th of each month.

Payments received after the 27th will incur a 10% late fee. If your bill remains unpaid into the following month, your services could be disconnected.

Protect yourself from late fees and service interruptions by paying on time, every time. Online bill pay and auto-pay makes it easy.

If you are ever unable to pay your full balance by the due date, contact the City of Seward utility billing department immediately. They may be able to set up a payment plan to avoid disruption of your essential utilities.

The Convenience of Online Bill Pay

As you can see, the City of Seward offers a convenient, user-friendly online bill payment system.

In just a few quick steps each month, you can securely pay your water, sewer, trash, and other city services bills. Go paperless to simplify your record keeping as well. And enroll in auto-pay to make sure your bills never slip through the cracks.

Take advantage of the time-saving, stress-reducing benefits of online bill pay. Visit https://billpay.cityofsewardne.com/ today to get started managing your City of Seward utility account online!