A Step-by-Step Guide to Paying Your Utility Bill Online with the City of Sherwood

For people who live or work in Sherwood, Oregon, the city’s online payment system makes it easier than ever to pay your monthly utility bill. You can manage your account online instead of sending payments or going to City Hall, which can be a pain.

In this comprehensive guide, we’ll walk through the benefits of online bill pay with the City of Sherwood and provide step-by-step instructions to pay your utility bill digitally in just minutes

Overview of Sherwood Utility Billing

The City of Sherwood provides utility services including water, sewer stormwater management street maintenance, and garbage collection to around 19,000 residents.

Monthly utility bills are mailed out to account holders on a 30 day cycle based on your service address. Payment is due upon receipt. Bills can also be accessed electronically through the online payment portal once registered.

In addition to utilities, you can also pay municipal court fines, licenses, permits, and other fees online to the City of Sherwood in one convenient location.

Benefits of Paying Your Bill Online

Taking advantage of the City’s online bill pay system offers many advantages:

  • It’s fast and convenient – pay in minutes 24/7 without visiting City Hall
  • Check your balance – monitor amount due and due date
  • View payment history – access previous utility bills for the past 24 months
  • Go paperless – stop receiving paper bills in the mail
  • Set up autopay – schedule automatic monthly payments from your bank account
  • Avoid late fees – pay last minute before due date with no penalty
  • Manage multiple accounts – pay all city bills for different properties in one place

Step-by-Step Guide to Paying Online

Follow these simple steps to start paying your Sherwood utility bill electronically:

  1. Go to the City of Sherwood online bill pay website.

  2. Click “Pay Utility Bill Online” to access payment portal.

  3. Click “Register for a New Account” if first time user. Provide your account number, account holder name, email address and create a password.

  4. Check your email inbox for a verification email from the City of Sherwood. Click the link to verify your account.

  5. Log into the payment portal with your newly created username and password.

  6. Select “Pay Bill” from the menu and choose your specific utility account to make a payment towards.

  7. Enter payment amount and submit. You can pay by credit card, debit card or electronic check.

  8. Payment will instantly apply to your account. You’ll receive an emailed receipt as confirmation.

The whole process takes just a few minutes. Now you can manage your City of Sherwood utility account completely online.

Other Ways to Pay Your Bill

If you prefer not to pay electronically, the City of Sherwood offers other payment options:

  • Mail check or money order to City of Sherwood, PO Box 638, Sherwood, OR 97140
  • Pay by phone – call 503-925-2315 and select option 1
  • Drop off payment in 24/7 depository box at City Hall or Public Works Building
  • Pay in person at Public Works Building at 15527 SW Willamette St

Cash, check, credit and debit cards are accepted. See the City’s payment page for details.

What to Do if You Can’t Pay Your Utility Bill

If you are having difficulty paying your utility bill, contact the City of Sherwood Utility Billing office immediately at 503-925-2315 to discuss options before your service is disrupted.

Based on your circumstances, they may be able to offer special payment arrangements or extended due dates. You may also qualify for hardship assistance or utility bill relief programs.

Act quickly if your account becomes past due to avoid penalties. The City wants to work with residents and find solutions.

Manage All Your City of Sherwood Bills in One Place

The online bill pay system allows you to view and pay for any services from the City of Sherwood in one convenient dashboard.

Once you establish an online account, you can manage utility bills plus other payments like municipal court fines, business licenses, permits, false alarm fees, and more. Go paperless and simplify bill pay.

Paying your utility and other bills electronically to the City of Sherwood is fast, convenient, and secure. Sign up for an account today to enjoy all the benefits.

The Utility Billing team is available if you have any questions about online bill pay or need assistance getting started. Reach them at 503-925-2315 or [email protected].

Take advantage of the City’s digital services to save time and headaches. Now you can monitor and pay Sherwood bills in just minutes from your computer or mobile device anytime.

City Of Sherwood Bill Pay

Automatic Payment AuthorizationPlease

The Sherwood Water & Sewer Utility encourages citizens to adopt a fire hydrant in winter. Please help keep your neighborhood safe by clearing the snow around the hydrant, making it easily accessible for the Harrison Fire Department in case of an emergency. Thanks for your help!

Sewer & Water Bill Inquiries

For water and sewer utility bill inquiries, please call our Village Office at (920) 989-1589 or outreach to our Utility Clerk at [email protected].

The Village Office only accepts EXACT cash, check, money order, as well as debit/credit card payments. Please see our homepage for a link for online payments. Please make checks payable to “Sherwood Water and Sewer Utility”.

For your convenience, a secure payment drop box is located outside the Village Office entrance.

Waste Water

  • 0.258 mg rated capacity activated sludge plant
  • four lift stations
  • 27 miles of collection main
  • 350 manholes
  • 1277 customers


  • The Village of Sherwood receives its water supply from the City of Appleton
  • Two elevated towers
  • Three pressure reducing valves
  • Approximately 1289 customers

Billing is on a monthly cycle. The residential service rate for water is $18.01 and $5.91 per thousand gallons (usage) per month. The residential service rate for sewer is $30.31 and $3.77 per thousand gallons (usage) per month. Public Fire Protection is $4.10 per month for a residential customer.

As of 2011, Sherwood distributed purchased surface water from the City of Appleton. If you wish you know more about the City of Appletons Water Utilities, click here (and here for their specifics on water quality and fluoride concentration).

All utility matters are dealt through the Village Board. The Board meets twice a month (6:30 PM on the second and fourth Mondays of a month), in the Sherwood Village Hall Board Room.

Midwest Contract Operations (MCO) is currently under contract to provide operations and management services for the utilities.

If you have a billing question or need to schedule a work order, please call the Village office at (920) 989-1589.

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What payment methods does Sherwood accept?

Visa, MasterCard and Discover card payments are accepted. Automatic Payments: This method allows the City of Sherwood to automatically withdraw payment for utility bills from your bank account or credit card and eliminates worry of paying your bill on time. If you would like to sign up for automatic bill pay register at our online bill pay site.

Does Sherwood & pride disposal use the same online bill pay site?

Both the City of Sherwood and Pride Disposal use the same online bill pay site. Once registered you can view both bills and manage your payments with a single login and password. Online Bill Pay offers you the opportunity to set-up Automatic Payments, which will automatically make a payment for any unpaid balances on their due date.

How do I send a bill to the city of Sherwood?

Mail: Send a check or money order in the enclosed envelope with the bottom portion of your bill. Make checks payable to the City of Sherwood. Mail to: PO BOX 638, Sherwood OR 97140. Drop Box: Drop boxes are located at City Hall, 22560 SW Pine St and the Public Works Building at 15527 SW Willamette St .

Where is the utility billing & Sherwood broadband office?

The Utility Billing & Sherwood Broadband Office is located at 15527 SW Willamette St. In case you haven’t heard, Sherwood Broadband is your friendly neighborhood fiber-internet provider. If we are not already in your neighborhood, we will be soon! We are open Monday through Thursday 7:30 AM to 4:30 PM, and Friday 8:00 AM to 4:30 PM.

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