Living in the charming city of Slidell, Louisiana comes with many perks – beautiful parks, a lively downtown, and close proximity to New Orleans It also comes with monthly utility bills for water service provided by the city Paying your City of Slidell water bill quickly and easily online is simple when you follow this comprehensive guide.
Overview of Slidell Water Utility
The City of Slidell Department of Public Operations manages water treatment and distribution for residents and businesses located within the city limits The water system provides service to around 30,000 customer accounts
Water supplied to Slidell homes and companies comes from both ground and surface water sources The city operates multiple water treatment facilities that test and purify the water to meet all state and federal quality standards before pumping it into the distribution system.
Slidell’s public water infrastructure includes things like:
- Water treatment plants
- Groundwater wells
- Elevated storage tanks
- Underground pipes
- Water meters
- Fire hydrants
The utility is regulated by the Louisiana Department of Health to ensure safe, reliable services. As a customer, you receive a water bill each month from the city for your water usage and sewer services.
Understanding Your City of Slidell Water Bill
Water bills in Slidell are issued monthly and include charges for both your water and sewer services. Bills are typically sent out during the first week of each month.
Your monthly bill will list details like:
- Account number
- Service address
- Billing date
- Previous balance
- Payment due date
- Meter readings
- Water consumption
- Itemized charges
- Total amount due
The main charges that make up your total bill are:
-
Water Usage Fee – Based on the amount of water consumed in gallons, using increasing block rates. Covers water treatment and delivery costs.
-
Sewer Fee – Fixed monthly charge that covers sewer system operation and maintenance.
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Sales Tax – Currently 5% sales tax on the subtotal.
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Franchise Fee – 3% fee assessed by the city on the subtotal.
Take time each month to carefully review your bill details and charges before paying. Contact Slidell Utility Services at 985-646-4309 if you have any billing questions.
When and How to Pay Your Slidell Water Bill
City of Slidell water bills must be paid by the due date printed on your monthly statement, generally around the 10th of the month.
If your bill is not paid on time, you’ll incur the following penalties:
- Late fee of 10% assessed after the due date
- Disconnection notice mailed if still delinquent after 15 days
- Water shutoff if payment still not received after shutoff notice
- Additional $50 reconnect fee if water is shutoff for nonpayment
To avoid fees, make sure to pay your water bill in full by the due date listed. The City of Slidell offers several payment options:
Pay Online
The easiest way to pay is online through the City of Slidell website. You’ll be redirected to a secure third-party payment portal. Enter your account and customer number from your bill to log in.
Online you can pay by credit/debit card, checking account, or savings account. Create an account to set up recurring payments.
Pay by Phone
Call the City of Slidell automated payment line at 1-877-885-7968 and select option 1 for water bills. Follow the prompts to enter your account details and make a payment by card or check.
Pay by Mail
Detach the payment stub from your bill and enclose with a check or money order. Mail to the address listed on the payment stub. Allow 5-7 business days for delivery to avoid late fees.
Pay in Person
Take your bill to Slidell City Hall at 2056 2nd St to pay in person with cash, check, or credit/debit card. You can also pay at the walk-up night depository box.
Recurring Bank Drafts
Sign up through the online portal to have your bill amount automatically drafted from your bank account each month. This ensures you never miss a payment.
Budget Billing
If you want to spread your costs evenly over the year, enroll in the budget billing plan. Your bill will be the monthly average payment instead of fluctuating each month.
Paying your City of Slidell water utility bill is stress-free when you use one of the convenient payment methods. Set a reminder on your calendar each month to avoid forgetting and having your water shut off.
Payment Confirmation and Receipt
Once you pay your water bill through the online portal or automated phone system, your account will be credited instantly. You’ll receive an emailed receipt confirming your payment details.
You can also log into your online account or call customer service to verify your payment posted as expected. Save the emailed receipt for your records in case you ever need to reference it in the future.
Avoiding Late Fees and Disconnection
To steer clear of late fees, remember to pay your bill in full by the due date every month without fail. Signing up for automated payments or budget billing can help you pay on time.
If an emergency comes up, immediately contact the billing department at 985-646-4309 to discuss a payment plan. As long as you proactively communicate, they may grant an extension before shutting off water service.
Check that your contact information on file is up-to-date so you receive shutoff notices and reminders if your account becomes delinquent. Keeping your account current is vital to avoiding service disruptions.
Seeking Bill Adjustments or Leak Credits
If your usage seems unusually high, you may be eligible for a leak adjustment credit. Or, if you are struggling financially, the city offers assistance programs.
Some of the bill help options provided by the City of Slidell Utility Department include:
- Leak survey performed by the city to check for water leaks on your side of the meter
- Adjustments to your sewer charges if a leak on your side of the meter is found
- Payment arrangements if the balance cannot be paid in full
- Reduced deposits for customers meeting income requirements
- Water bill rounding program to lower bills to the nearest dollar
Reach out to the billing department right away if you think your bill is incorrect or you need help paying it. Be proactive and the utility staff will work with you on a solution.
Summary
Paying your monthly water and sewer bill to the City of Slidell is quick and easy when you use one of the available online or phone payment options before the due date. Monitor your water usage and charges closely each month. And contact the billing department immediately if you ever need assistance or adjustments to your account. Following the tips in this guide will help you keep your Slidell water service running smoothly.
Pay Water and Sewer bills online
FAQ
How do I know my water bill?
Where does the city of Slidell get its water?
What county is Slidell, LA in?
Does Slidell have a mayor?
How do I pay my water bill in Slidell?
The City of Slidell has upgraded to a new and more convenient billing software allowing citizens to pay their water bill online, set up autopay, and avoid online convenience fees. Citizens can still pay with a check through the mail or use the water bill drop box located at City Hall.
How do I contact the city of Slidell?
Contact Information City Hall 2055 Second Street Slidell, LA 70458 Phone: (985) 646-4332 City Council 2045 Second Street Slidell, LA 70458 Phone: (985) 646-4307 Slidell Police Department 2112 Sgt Alfred St Slidell, LA 70458 Phone: 985-643-3131 DIRECTORY
How do I Stop my Water service in Slidell?
When you move out of a home in Slidell, you’ll need to stop your water service with the City Of Slidell Water, so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form .