Convenient Options for Paying Your City of Tifton Utility Bill

Living in the city of Tifton provides residents with access to essential utilities like water, sewer, sanitation services, and more. Paying your monthly utility bill ensures continuous service, avoids late fees, and keeps your accounts in good standing. The city offers various ways to pay from online payments to phone payments to in-person options. This article will explore the easy bill pay methods available and provide tips for managing your Tifton utility account.

Benefits of Paying Your Utility Bill

Before getting into the payment options, let’s review why it’s important to pay your utility bill consistently and on time:

• Avoid Service Disruptions – Paying on time prevents service cutoffs from lack of payment or non-payment fees. This ensures you have continual access to water power, sewer garbage collection, and other city services.

• Eliminate Late Fees – The City of Tifton charges late fees if payment is not received by the due date. Paying on time saves you money by avoiding these unnecessary costs

• Maintain Good Standing – Your payment history impacts your overall account status. On-time payments keep you in good standing with the utility provider.

• Support City Services – Your utility payments allow the city to maintain and provide essential infrastructure services for the community.

• Easy Account Management – Multiple payment options make it simple and convenient to pay your bill in a way that fits your needs.

Online Bill Pay

The City of Tifton offers an online bill pay system that allows customers to pay their utility bill conveniently on the web:

• 24/7 Access – Pay anytime, day or night, through the online portal.

• Secure Payment – Safety is ensured through data encryption and security measures.

• Auto-Pay – Set up recurring automatic payments from your bank account each month.

• Payment History – Look up past statements and payment history up to 18 months back.

• Paperless Billing – Go paperless by opting out of mailed utility bills.

• Account Management – Update account information, view statements, check usage and more through your online account.

To pay online, you’ll first need to create an account on the billing portal. Have your account number handy when registering.

Paying by Phone

For those who prefer to pay their utility bill over the phone, the City of Tifton offers a convenient automated payment system.

To use the phone payment system:

• Call 844-562-2098
• Enter your account number and 4-digit PIN when prompted
• Select the account you wish to pay on
• Follow prompts to enter payment amount and submit payment

Your payment will be processed automatically through the automated system. Keep your account number and PIN handy for quick phone payments.

Paying by Mail

If you wish to mail in a physical check or money order, you can send payments to:

City of Tifton
P.O. Box 229
Tifton, GA 31793

Be sure to include your remittance stub from your utility bill to credit your account properly. Allow 5-7 days for mailed payments to process. Pay early to avoid late fees if paying by mail.

Paying In Person

For those who prefer to pay their bills in person, you can visit the City of Tifton Utility Billing Office at:

City of Tifton City Hall
130 1st Street E.
Tifton, GA 31794

The billing office is open Monday-Friday from 8:00am to 5:00pm. You can pay with cash, check, money order, or credit/debit card at the office.

After hours, a 24-hour drop box is available outside City Hall. Payments left in the drop box will be processed the next business day.

Payment Assistance Programs

For residents facing financial hardship, the City of Tifton offers payment assistance programs:

• Payment Arrangements – Payment plans or extensions may be available for those unable to pay in full.

• Project SHARE – Provides payment assistance for utility bills to qualified applicants.

• LIHEAP – Federal assistance program provides help with energy bills and weatherization.

Contact the utility billing office if you are encountering difficulty paying your bill. They can advise on assistance options.

Managing Your Utility Account

Taking advantage of the City of Tifton’s online account management system makes handling your utility account more convenient:

• Paperless Billing – Opt out of mailed paper bills and access statements only online.

• View Usage – Monitor your monthly usage and compare against previous periods.

• Billing History – Look up past bills, charges, payments, and account balance history.

• Update Profile – Change account info, contact details, passwords, and auto-pay settings.

• Notifications – Set up email or text alerts for due dates, outages, past-due notifications, and other account events.

• Service Requests – Initiate service requests for water service shutoff/turn-on, sewer issues, billing questions, and more.

• 24/7 Access – Manage your account anytime on the web at your own convenience.

Leveraging your online account allows you to monitor detailed usage data, view statements, change preferences, and resolve issues quickly without having to call or visit the utility office.

Answers to Common Utility Billing Questions

Here are answers to some frequently asked questions about City of Tifton utility billing and payment:

What are the due dates for utility bills?
Bills are due by the 15th of each month. Late fees apply after the due date.

What forms of payment do you accept?
We accept cash, check, money order, and major credit/debit cards.

Is there a fee to pay online?
No, the City of Tifton does not charge a fee for online payments.

When will late fees be applied to overdue balances?
Late fees are assessed after the 15th of the month if the previous month’s balance is unpaid.

What is the late fee amount?
Late fees are 10% of your outstanding balance.

What do I do if I’m unable to pay my bill?
Contact our billing office immediately if you anticipate difficulty paying on time. Payment plans or assistance may be available.

Can I set up recurring automatic payments?
Yes, you can enroll in auto-pay through the online billing portal or by submitting an auto-pay authorization form to our billing office.

Keeping up with monthly bills is never fun, but the City of Tifton offers multiple simple options for paying your utility bill. Pay online, by phone, by mail, or in person. And take advantage of account management features for greater visibility and control. Follow these tips to pay your Tifton utility bill quickly and easily each month.