Living in Wasco? Paying your city utility bill on time is essential to avoid any service disruptions. The good news is paying online is quick easy and convenient with the City of Wasco’s online payment system.
This comprehensive guide will walk you through everything you need to know to pay your Wasco utility bill online including water, sewer and trash services.
Benefits of Paying Your Wasco Utility Bill Online
Paying online with the City of Wasco has many advantages:
-
Convenience – Pay anytime, anywhere with an internet connection. Avoid trips downtown.
-
Speed – Payments post instantly to your account in real-time. No mail delays.
-
Payment History – View past statements and payments in one place to better track your utility spending.
-
Account Management – Update account info and contact details right on the online portal.
-
Security – Secure payment processing protects your financial information.
-
Avoid Late Fees – Pay on time and avoid penalties by scheduling payments.
-
Paperless – Go green by reducing paper waste and bills sent by mail.
-
Mobile Access – Pay on your smartphone or tablet with the mobile-friendly site.
Paying online helps you take control of your utility account. Now let’s walk through the simple process.
Step 1: Register for an Online Account
Before you can pay online, you’ll first need to register for an account on the City of Wasco’s self-service online portal.
Go to www.cityofwasco.org and click on “Pay Online” in the top menu bar.
On the next page, select “Sign Up” to begin registration. You’ll need:
-
Your Wasco utility account number
-
An email address
-
A password of your choice
Complete the registration form with your details. Agree to the terms of use. Confirm your email address by clicking the verification link sent.
Once your account is activated, you can login anytime to manage your utility bill online.
Step 2: Login to the Online Payment Portal
To login, go to www.cityofwasco.org/payonline and enter your email and password.
If you forget your password, you can reset it using your email address.
Step 3: Make an Online Payment
After logging in, you’ll arrive at your account dashboard. Here’s how to complete an online payment:
-
Select “Make Payment”
-
Enter your payment amount and choose a payment method.
-
Select “Submit Payment” to complete the transaction.
The payment will instantly update your utility account balance. It’s that fast and easy!
Payment Methods
You can pay by credit card, debit card or eCheck directly on the online portal. Saved payment methods can be stored for convenience.
Auto-Pay
For hands-free payments, enroll in auto-pay. Your bill will be paid automatically each month by the due date using your selected payment method.
To start, click “Auto-Pay Enrollment” and complete the steps to set up recurring payments. Then you can sit back and relax!
Step 4: Account Management Features
Your online account allows full control over your utility bill including:
-
Update your account information like mailing address, email, phone number.
-
View past statements, usage charges, payments and account balance.
-
Receive email reminders for due dates to avoid late payments.
-
Go paperless by enrolling in eBills to access statements electronically.
-
Set up text and email notifications for payment confirmations, outages, due date reminders and other alerts.
Step 5: Get Account Support
If you need help with the online payment system or have questions about your utility account, Wasco’s customer service team is available:
-
Call 661-758-7230 during business hours for assistance over the phone.
-
Email support requests to [email protected]
-
Live chat with a billing specialist on the online portal during certain hours.
-
Visit the FAQs page for answers to common questions.
Recap of the 5 Steps to Pay Online
Let’s review the key steps to pay your Wasco utility bill online:
-
Register for a customer account on the payment portal.
-
Login using your email and password.
-
Make a payment by card or eCheck.
-
Manage account details and enroll in autopay.
-
Contact customer support if help is needed.
Paying your Wasco utility bill online is the most convenient and efficient option. By following this step-by-step guide, you can easily register an account, make fast payments, set up autopay, go paperless, and manage your utility account completely online.
Ditch the paper bills and avoid late fees. Paying online saves you time and gives you peace of mind knowing your bill is paid on time every month. Sign up for an account today to start accessing the benefits of online payments with the City of Wasco!
