Paying your water bill to the City of Woodstock should be quick and hassle-free. With the city’s online payment options, you can review your water usage and securely pay your bill from home in just minutes. Read on for a complete guide to utilizing the City of Woodstock’s online account tools, payment methods, and tips for streamlining bill payment.
Overview of City of Woodstock Water Utility
The City of Woodstock provides water and sewer utility services to residents and businesses located within the city limits The water system serves around 30,000 accounts.
Key facts about City of Woodstock water utility:
- Provides drinking water and sewer services
- Monthly metered billing for usage
- Services around 30,000 customers
- Located in Woodstock, Georgia
- Operates treatment facilities and infrastructure
Understanding the basics of the utility provider is useful context for managing your account and payments. Next let’s look at how to pay your bill online.
Paying Your Water Bill Through the City Website
The easiest way to pay your City of Woodstock water bill is through the city’s website, You have two options
Pay as a Guest
Select “Pay Water Bill Online” on the Utility Billing page. Enter your account number and exact balance due (no partial payments). You can pay as a guest with your credit/debit card or e-check.
Create an Online Account
For more features, register for an online account. You’ll need your account number and an email address. Benefits include:
- Storing payment methods
- Viewing payment history
- Signing up for paperless billing
- Seeing water usage graphs
You can log in at any time to pay, look over your bill, set up autopay, and do other things after you’ve registered.
Payment Methods Accepted
The City of Woodstock offers various payment options through their online bill pay:
- Credit cards: Visa, Mastercard, Discover
- Debit cards
- Electronic checks
You can also pay in-person at Woodstock City Hall or by mailing a check. But for convenience, we recommend utilizing the secure online payment options.
Auto-Pay and Paperless Billing
For the most hassle-free option, enroll in auto-pay and paperless billing. With auto-pay, your bill is automatically paid from your credit card or bank account each month.
Paperless billing means you’ll receive a digital bill via email rather than a mailed paper invoice. This saves money on postage and paper.
You can enroll in both through your online account once registered. Just complete the simple process on your account settings page.
Mobile Payment App
In addition to the website, you can download the Woodstock GA mobile app for Apple or Android devices. This allows you to:
- Pay your water bill on your phone
- View usage and billing history
- Receive payment reminders and notifications
So you can quickly manage your City of Woodstock water account on the go.
Avoid Late Fees and Disconnection
To avoid late payment penalties and potential water shutoff, be sure to pay your bill in full by the due date listed. Late fees are 10% of your balance.
If you anticipate having trouble making a payment, contact City of Woodstock utility billing immediately to discuss possible payment plan options and avoid disconnection of service.
Security Tips for Online Payments
To keep your account information safe, take these precautions when paying bills online:
- Create a strong password
- Don’t use public WiFi to login or pay
- Monitor your account for suspicious charges
- Change passwords every few months
As long as you take basic security measures, paying your City of Woodstock water bill online is completely safe and reliable.
Paying your water bill to the City of Woodstock is now faster and easier than ever with convenient online options. Register for an account, store your payment method, set up auto-pay, and schedule one-time payments all through the city’s secure online portal or mobile app. Simplify bill payment today!
Water and Sewer Bills
Water and sewer bills are issued quarterly and are due on the last business day of the month in which they are issued. Bills which are outstanding at the end of the month are assessed a late penalty of 10%. By City Ordinance, accounts that are delinquent in excess of 45 days may be disconnected for non-payment. Unpaid water/sewer bills may also result in a lien being placed on the property. If service has been discontinued for non-payment, the outstanding account balance must be paid in full, plus payment of a $50 disconnect/reconnect fee, before service can be reinstated. If you wish to discuss payment arrangements, please contact the Finance Department at 815-338-4300.
The City of Woodstock bills for water/sewer services that are calculated in units of one hundred cubic feet, which is approximately 750 gallons of water. Sewer charges are based on water consumption.
Because water and sewer consumption habits vary greatly from household to household, it is difficult to estimate an average bill. Many families, however, use approximately 22 hundred cubic feet every three months, which would translate into a quarterly bill of $202.40 (without garbage service).
Water and Sewer bills may be paid on line by visiting the secure payment portal . Using this link, a customer may create a personal account by first clicking on the register button. This will take you to the Registration screen. You will need your water bill to enter the account number and the name indicated on the bill.
The City of Woodstock offers E-Bills for residents who would like to receive their bills electronically. Bills can be received via email by signing up through the Online Portal at Woodstock, Illinois Official Website. Residents can also receive both a paper bill and an electronic bill by signing up through the online portal. E-Bills are still issued quarterly and are due on the last business day of the month in which they are issued.
How to Pay Utility Bills
The Finance Department offers a variety of options for Utility Bill payments:
- Pay in Person: Cash, Check, Credit Card, Debit Card, or Apple Pay at City Hall, 121 W. Calhoun Street Woodstock, IL 60098.
- Drop Box: Check or Money Order. Located on the westside entrance of Throop St. or in the East Parking Lot of City Hall.
- Pay Online: Payments can be made through the PSN portal with a debit, credit card, or PayPal. Payments can be made by going to Woodstock Official page and clicking on Online Payments. Payments made after 9 PM will not be credited to your account until the following day.
- Online Banking: Residents can make payments by using their banks online bill payment system. Payment from most banks will be received electronically 24 to 48 hours after commencement.
- Direct Debit Program: The City offers an automatic direct-debit program which allows payment of your utility bill from your checking or savings account on the due date. Forms are available at City Hall, by calling the Finance Department at 815-338-4300, or by clicking here. A form with a voided check can be mailed to City Hall or faxed to 815-334-2269.
- By Mail: Check or Money Order only can be sent to: City of Woodstock 121 W. Calhoun Street Woodstock, IL 60098
If you are moving, please remember to contact City Hall at 815-338-4300 regarding your water/sewer account. The Citys Finance Department will be pleased to assist you in establishing a new account or terminating an existing one. For new accounts, a water/sewer deposit is not required.
For those individuals purchasing real estate within the City of Woodstock, provisions for the payment of the final water/sewer bills should be made at the time of closing. By local ordinance, an outstanding water/sewer bill remains a lien on the property, not the individual.
The City of Woodstock does not give sewer credits for water used for landscaping purposes or swimming pools. Because the sewer portion of the bill is calculated on the water consumption, your bill will correspondingly increase if a large amount of water is used for landscaping or other outdoor activities.
If you would like a free estimate for the cost of filling a swimming pool, please contact the Finance Department at 815-338-4300 or email Water Billing.
Pay Water and Sewer bills online
How do I pay my utility bill in Woodstock IL?
The Finance Department offers a variety of options for Utility Bill payments: Pay in Person: Cash, Check, Credit Card, Debit Card, or Apple Pay at City Hall, 121 W. Calhoun St. Woodstock IL 60098. Drop Box: Check or Money Order. Located on the westside entrance of Throop St. or in the East Parking Lot of City Hall.
Does Woodstock have water & sewer service?
OVERVIEW The City of Woodstock Utility Billing Office provides water and sewer customer service and billing to approximately 5800 of the City’s residential and commercial customers. An application for water service must be completed and a deposit paid before service will be established.
How do I pay for water in Woodstock?
Payments accepted via customer service counter and drive through window. OVERVIEW The City of Woodstock has been committed to providing water to its residents for over 80 years.
Where is the utility billing office located in Woodstock?
The utility billing office is located on the ground floor of the Woodstock City Hall Annex building at 12453 Highway 92. Office hours are Monday through Friday from 8 AM to 4 PM with closures on city holidays. A 24 hour drop box is located on the side of the building, next to the drive up window.